Superior Plumbing & Drain

Al C.

Horrible customer service. Rude and insolent technician/owner. Called week in advance, verified appointment and still missed appointment and didn't show. No calls or updates, just nothing. Wouldn't use them if they were doing work for free. Avoid at all cost...

Jeff L.

We needed a plumbing service to open up a clogged sink that resisted all of my efforts to open. I called them the Sunday night during a 3 day Federal Holiday. They called back 8am Monday morning and made an appointment to come out that afternoon. Their two man service crew called ahead to confirm and get directions and arrived on time. Though the service truck was beat up their equipment was well cared for. They had to try several tricks but they got the sink working. It wasn't cheap but it was excellent service.

Aleah E.

The work they did was good, however, they fell down on the follow through. Around Christmas, Frankie came out to the house and fixed a clog in the sewer line. He was asked to call back with an estimate for fixing the belly in the line and for rerouting the grey water. He didn't call. My spouse and I have left numerous messages with the secretary for them to return our call whether it be Frankie or another qualified plumber willing to give an estimate and do the work. It is now February 24th and no one has called.

Jennifer T.

Back in the Northeast there is a saying. """"There is no such thing as a good plumber"""". They are always late or don't show up. They are filthy and mess up your house and then they hit you over the head with a huge bill! Things are obviously different in GA. Scott Delke is an awesome plumber. His team is responsive, on time and do the job right. While Scott is finishing up, his sidekick Adam even sweeps up the floor and makes sure the area is cleaner that when they got there. Can't say enough about Scott and his crew. Highly recommended. A++++ service and super fair pricing.

Carl J.

Contacted the company on a Monday to scheduled an appointment for Friday. After waiting 3 hours and me calling them every hour. After the second hour the plumber was just finishing up a job that wouldn't be more than 20 minutes from me he still wasn't here and when I asked I was told that he went to another job before me because they are sent in a circle rather than having to back track. When asked how much longer I was told he was about 10 minutes away. Funny thing was those 10 minutes were in the opposite direction from the previous job meaning the plumber had to pass me to get to it. I cancelled my evening to be here and never received any courtesy from this company. I will use another plumber in the future

Kyle C.

I had a great experience with this company from the moment I called their office. They were able to come out and look at my leak the same day I called. Robert looked at everything thoroughly and gave me a couple of options with absolutely NO PRESSURE. I feel like I was able to make an informed decision and was given a quote on the spot. The rest of project went well- a couple of hiccups beyond their control but everything was handled quickly and professionally. I was kept informed every step of the way and I was shown everything they were doing. Bottom line- the price was reasonable, everyone was polite and professional, the work was done on time with quality products, and they were realistic with their timeline and finished on time with very little disruption to our lives. I will not use any other plumber after such a great experience!

Brian W.

Used Superior for the last 8 years. They are fantastic!! Priced well and great service. Responds quickly and does excellent work. Highly recommend calling them.

Barry H.

My Septic Tank Pump went out and Dekle sent an expert team out to Harriets Bluff on a Saturday night. They did a great job and got us back up and running in no time. Thanks so much!

Robert L.

All it took was one call and Robert had our water leak and the repair finished within 2 hours. Great service, friendly staff, and clean. I wouldn't hesitate to contact them again.

Ranita S.

I have called this company twice in the last six months for repairs at my home and both times they called me back promptly. The first time for a new water heater which they delivered and installed the same day! Their price was also better then a lowes or Home Depot. They are great plumbers,clean up the area well after they finish . The second time they replaced a bad valve in my kitchen also on the same day I called. You can not find better service .They are the best.