Sunnyvale Plumbing

David S.

I called Sunnyvale Plumbing to replace some copper piping for a water softener that had a pinhole leak. Mr Shin showed up promptly at the appointed time.

Communication was a little challenging, but workable. Worst case, I would assume you can call his colleague at the main number (I didn't need to).

While he was here I had him do a few extra items (replacing old shut off valves with 1/4 turn ones; snake out a slow running toilet). The repairs were done quickly and professionally. He is very thorough and leaves the workspace clean.

The rates were very fair, they came on short notice, and and the work was well done. What more could you ask for?

I'm very satisfied and would definitely use them again.

Michael K.

Let me set the stage. The night before New Year's Eve my wife and I heard loud persisting high pitch swishing sounds from under the kitchen. I immediately checked out the crawl space, and I saw a large amount of water pooling under my house. The swishing sounds were very loud but I couldn't identify the leak source given the large amount of water.

We were worried because we were going to throw a New Year's Eve party the next day, but we weren't sure what to do about this large leak.

I sent out a few Yelp requests late that evening, and this business replied early the next morning. I texted him a few pictures and videos and he agreed to check out my leak immediately on New Year's Eve! He was at my house within 30 minutes and after 2 hours my leak was fixed.

He was this older Asian man and his English wasn't great, but don't let this deceive you. I was extremely impressed with his work. He even moved my refrigerator by himself!

His price was extremely fair especially on a holiday that nobody else was willing to work!

I will definitely be contacting him again for my future plumbing needs.

Kishan S.

Prompt service and most competitive price.
Amazing and clean job - called for kitchen faucet replacement.

Victor Z.

Sunnyvale Plumbing scheduled but missed appointment without before or after followup.

I called Sunnyvale Plumbing and scheduled an appointment for 5pm today and they confirmed. But at 5pm tenant told me they didn't show up. At 5:30pm tenant asked if they are still coming, they said no, because a previous work didn't finish. At 7pm I checked with tenant to see if they made it, tenant said no shows and no proactive follow ups.

This is a scheduler issue. - It's totally understandable that a noshow happens sometime, but it would show much more care about clients if they can proactive call and update the status.

Jay S.

It is true, the service call timing is good and the company is good for basic repair. However, my recent experience with the service call has costed me dearly as communication is such a big issue with the person and would not know what they could do or not do. They have no experience with high end faucet repair leaks etc. I would never ever call them or recommend it to anyone else.

William W.

I called this place after the emergency job done by another plumbers 48 hours ago came back. This plumber was extraordinary. He singlehandedly climbed up the roof to snake out the blockage in 96 degrees temperature on Sunday afternoon. I was concern for him because the weather was hot. He unclogged the drain and followed up with clearing the main outside the house. He cleared up my problem where 2 guys couldn't do it couple nights ago! Will definitely use him again!!

Chris B.

We had a blocked main drain which was causing toilet/shower/sink to back up on a weekend. Called and he offered to come even sooner than I thought possible. He got everything unblocked within 30-45 minutes. Everything worked great and he provided a guarantee on his work. Price was very reasonable, especially given the dire state of our drains at the time.

Fred M.

Excellent service!
On-time and friendly service.
Great estimate (half the other places I called) and got the job done as promised.

Jack H.

Great service. My kitchen sink clogged up twice in two weeks. Tried Drano and thesnake and the drain is still very slow. Text the number with address and Shin showed up in half an hour. Did a decent job and even cleaned under the sink.

Kooper F.

First the positives. I contacted them fairly late Saturday afternoon (4 PM'ish) and he was here within an hour. He diagnosed the problem quickly; we had a cracked black pipe that was leaking in the crawl space. He replaced about a 3 foot section and snaked the rest to clear out the gunk. When all that was done, it revealed another leak, and he fixed that as well. It was a tough job because the area where he had to do the work was difficult to access via the crawlspace.

The drawback. Other reviews have mentioned a heavy accent. The guy who came to our house didn't just have a heavy accent; he spoke very little English...although I'm guessing his Korean was impeccable :-) . It was frustrating for both him and for me because he couldn't effectively communicate the plumbing problem in English. At one point he called a co-worker to interpret, though the co-worker's English wasn't too much better.

Bottom line is that he was here quickly, diagnosed the problem, and got it fixed, even though it took him until almost 8 PM on a Saturday night. I was very happy to get the problem fixed the same day, but if you use him you should know that communication may be a real issue.