Sullivan Super Service

Sean W.

We have been having plumbing issues, with money pretty tight we were looking for anyone. Sullivan for only 64$ (a weekday price) 2 guys came out, one for snaking the drain and the other for putting a camera in there. Both guys were super knowledgable and gave us the rundown of our issues. Would definitely recommend this company to anyone!

Jo T.

Took a chance on this company based on Angies list. A guy came , very nice but also very slick. He not only told me that he cannot do my job because it would take too much time (Install a faucet) but he also said it would cost me $600 to install it. A classic example of bait and switch. Avoid, avoid .. and don't believe all Angies list reviews..

Michele P.

I felt like I was taken advantage of by technician Greg. I was charged $300 for work that was not completed. I called to have my drained snaked and cleared only to be told that he found the clog but could not clear it. Instead, Greg provided and estimate for plumbing service that was not immediately necessary. Additionally, He wanted me to ""take advantage"" of the Sullivan Super Service Plan for all of my future plumbing needs. Why would I do that?...

Paula L.

The plumber Brandon arrived promptly and the repair was done quickly. Brandon was very courteous and explained everything l, so I knew the price and what to expect before he began. I called Tuesday afternoon and had my problem fixed by Wednesday morning. The price was also reasonable. We're glad to have our sink working again and we will use Sullivan's services in the future

Barry Z.

The service man & phone person were very nice. Way over priced. I was quoted $4200. Got the job done for$500. Want to warn others.

David B.

I had a great experience with Sullivan today. They gave me lots of information to help me make my decision. They have modern tools and knowledgeble service technicians who can help in diagnosing and resolving problems.

Brandon was very professional as he logically moved through resolving and fixing my problem.

You might consider their service contract, which includes an annual inspection.

Matthew D.

I contacted Sullivan Service to resolve a sewer line issue in the basement of one of my rental properties. Jared and Bob told me I had bellies and tree roots which needed be removed. Then they tried to sell me a $4,500 service just to remove the clog but tried to scare me into a $20,000 total sewer line replacement to fix the bellies and remove the roots. Bob went on to offer a $1,500 hydro jet service with ""no guarantees"" and went as far as to say ""my boss doesn't like it when I offer these services because we make more money doing excavation work. At that point I called another plumber who came over snaked the clog out and inspected the sewer line with a camera and found that there were no roots or bellies in the sewer line. I even called Sullivan Service and tried to get them to apologize for trying to take advantage of me. That went nowhere so I am putting this post on Yelp to maybe save the next victim.

Wendi M.

Prompt and knowledgeable. I thought my mini splits needed charged, but they didn't. Bob was able to show this to me by attaching a gage to the system. It's actually working just fine now after I shut the whole system down for a day and restarted it. I'm now thinking it is probably a matter of reprogramming the app on my phone as it is working against the hand remotes.

Alan W.

We found Sullivan Service on Angies List.
Wife and I just bought a house here in Pittsburgh that needed a lot of work.
We called Sullivan to give us an estimate on replacing the main stack in the house as it was leaking.
Some one came over the next day to give us an estimate and give us our options.
The estimate seemed fair and told them to go ahead.
Brandon and his crew came over and tore up the basement were the stack is and replaced it from the sewer line all the way to the first floor.
Then I decided to also have all the water lines in the entire basement replaced as most of the valves were corroded and did not shut off, Some were even leaking.
Brandon and his crew did amazing work and worked very clean.
We will be using them to replace our heating and cooling system as soon as our basement is repaired.
I highly recommend Sullivan for all your plumbing and heating and cooling needs.
Brandon and his crew did amazing work and were very professional.

Elizabeth G.

I purchased my boiler through Sullivan Service, only because they offered financing. I had years of good experience with them, until this year. I have an annual inspection on my boiler. This time the technician recommended I purchase a new hot water tank. I thought that was odd because I replaced my old hot water tank 8 years ago, and my current tank was not giving me any issues and still wirks as new. I then asked him to take a look at our toilet. I had been worried because it wouldn't stop running unless you vigorously jiggled the handle. If someone forgets, it could overflow. He recommended I completely replace the toilet for approximately $1,000. I decided against it. Good thing because the only actual issue was the handle needed tightened. That's right, I fixed the toilet in less than a minute, spending $0, and 7 months later... still no issues. I had been a loyal customer for years, and that is how they treated me. I have zero respect for this company. They are not loyal to repeat customers, they just want to gouge your wallets. Unless you literally want to throw money down your drain, do not use this company. Zero stars, 100% con.