Strittmatter Plumbing, Heating and AC

Claudia B.

Called for their promo of $79 drain clearing with camera inspection. I was then told the $79 is just for the technician to come and does not include any work.
This is false advertising.

C Brown
Denton Tx

Scott L.

They quoted me $1990 to hook up 4 sinks after I had my 2 bathroom countertops replaced, which was ridiculous. I had them hooked up by another plumber for under $200.
Steer clear of Strittmatter plumbing.

Mary T.

Needed a backyard unit fixed, was told I needed a new system inside and outside. Got a quote for $14k, but they needed to do a $300 several hour diagnosis on my house first to make sure that was accurate. I declined Had several other people stop by to give quotes. It was confirmed that I only needed the outside done. I was quoted $4300 for just the outside unit from a different company. To get the inside done as well, it was going to be $6300 for everything. So I saved more than half going with another company. I do not recommend this company.

Gary W.

Paid for an estimate on water leak and was immediately told I had to hire another company to figure it out. Was not helpful, had to ask questions to get any info. Did not seem to know all the options, or to suggest what might be the cause. The guy wanted to get away as soon as possible- waste of $79.00

William K.

Made a reservation. They called at 8:11 am and said they're on their way. Got here and said that they don't do manufactured homes. Classless.

Ash F.

Cons: If I can go back and never use this company I wish I could. Outrageous pricing, their technicians improperly installed the A/C unit lines so we have water draining improperly at the home causing corrosion to the exterior due to their negligence. They forgot to turn on the actual A/c from initial installation. You call them for a diagnostic and they perform a service without notice or warning and charge you for said service which you have no other obligation but to pay(which occurred to me today causing me to write this review). I've had enough grace with this company and today was the last straw. They push their products and other nonsense services so they can make profit. VERY sneaky and untrustworthy company. They are overpriced and have been negligent. So for any future customers RUN and truly vet out your options as I regret using this company.

Pros: nice people BUT that means nothing if you are not properly taken care of or given transparency as a customer

Gerardo M.

Jason came out this evening and helped troubleshoot and fix our cooling issue with our unit. He was very knowledgeable and thorough with his work, he took the time to explain the what and why it happened and how to fix it all while being efficient. It was a late call and I'm thankful for his service. Strittmatter has 100% rating with me and anyone who asks me. Our newborn is able to sleep more comfortable this evening, thanks to him.

Joseph M.

In July of 2021 we purchased a home that had 3 brand new HVAC systems installed by Strittmatter through the previous owner. Shortly after moving in we discovered that two bedrooms were not cooling and one bedroom was overcooling. The previous owner disclosed that there was a transferrable warranty, so we called Strittmatter and that is where the issues began. I called on 2 different occasions only to be told a manager would call me back. I never received a phone call. On the 3rd attempt I was told there would be a service call fee that had to be paid before they would schedule a warranty call. I was never given an explanation on why there would be a fee even though I asked for one. The 3 HVAC units are high end so I suspect the cost to install was around 25k-30k. As such, I believe a reputable company would be happy to come out and diagnose the problem, especially on such a large job. Based on 3 calls, w no return call, along with being told there would be service call fee, I decided to call 2 other companies out to give a diagnosis. Neither company charged a fee to provide an estimate and both companies diagnosed the same problem. On one hvac unit Strittmatter installed a plenum that is too small and not delivering the correct air volume to 3 bedrooms. I decided to eat the cost and get the plenum replaced which cost me $1200. Based on my experience w Strittmatter I absolutely cannot recommend them and recommend that potential customers steer clear.

Jeff R.

I had another company come out and completely try to take advantage of a leaky tub situation, trying to upcharge us to replace the tub. I called Strittmatter and Dillon (who initially came out after hours even though he didn't have to) with Parker came out and were professional, Dillon told me that the tub didn't need to be replaced, he and Parker fixed the real issue saving me about $1,500. The other company is the reason why plumbers get a bad name, but Dillon and Strittmatter can be trusted. I even signed up for their EASE maintenance program. They will be my go-to for my home as well as my rental property. Couldn't be more pleased. Call them before anyone else would be my suggestion. FYI, I NEVER post things like this, but I felt compelled to do so this time.

M C.

Way over priced.
Charging over $600 to install a brand new toilet that was pre purchased from another store. Will not be calling them again. Also they charge $79 just to come out which was fine but the installation charge was completely ridiculous. There was also a leak under the bathroom sink which coincidentally was not leaking when tech arrived. He told me there was nothing he could do since the issue was not occurring at the time. We had a flood in the bathroom prior so clearly there is a problem. Second tech that came along for the ride just kept smiling at what the older tech was telling me. Not a very good experience.