Steve's Plumbing Repair

★★★★☆ 3.5 / 5 (78)
: 2605 Buell Ave, Austin, TX 78757
: (512) 276-7476
: http://www.stevesplumbingrepair.com

Company Overview

No surprise fees, at any time! Arrange an appointment today!

Steve's Plumbing Repair, Inc. is a locally-owned business run by Steve Brougher, a 3rd generation plumber in Austin. Since 1995, we have been providing superior plumbing assistance to our clients. We are proud our Austin roots and our employees always aim to provide courteous, prompt and expert service to all of our clients.

Customers of Steve's Plumbing Repair, Inc. enjoy the personal relationship of working with a small company and the benefits of an knowledgeable business with the know-how to handle any size task. We aim to be your trusted Austin plumber!

Steve's Plumbing Repair, Inc. is certified, protected and insured and is a proud affiliate of the Austin Apartment Association, the National Association of Remodeling Industry (NARI), and has been accredited by the Better Business Bureau (BBB) annually 1999. License M-39722.

Business Services

  • Bathtub installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Toilet installation
  • Water heater installation
  • Water heater repair
  • Water pipe repair

Business Location & Hours



Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 5:00 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

Ryan N.
★★★★★

We discovered a sinkhole was created by a broken waste line the front yard of my house. I sent out multiple bids and we chose Steve because he offered a good price, was highly engaged in conversations, and was also very highly recommended by friends who have used him before. To put it lightly, I was very impressed by the work he and his crew did and I am so happy we chose to work with Steve. I would highly recommend Steve's Plumbing Repair

Cristina V.
★★★★☆

I called Steve's Plumbing last week to come out and check on a possible gas leak at a rental property and they were very responsive. A plumber was out the same day to assess the situation. They also billed me which made things very easy.

Cheryl K.
★★☆☆☆

I did appreciate the fact that when I called, Steve came over right away. He told me he had to pull a plumbing permit which was fine. I know the permit charge was $100 and he charged me $200 which was also fine since he spent the time going to get it etc. The issue was, he quoted me $1100 for the water heater. Now we are up to $1300 but when it didn't pass inspection, he charged me another $300 for the additional work and parts. I talked with the supervisor at the water district asking if the inspectors vary their requirements which is what I was told by Steves assistant but he said they work off the Uniform Plumbing code for 2009 which should be know to all plumbers. I called to talk to Steve about this and his assistant said he would call me back but I haven't received a call. To net it out, I feel like I was overcharged by about $300.

Hank C.
★★★★★

We had a major plumbing problem here at the office. I called Steve's Plumbing Repair Inc. They came out and gave me a quote. The quote was a very good price. They had to dig up the old sewer line, and run a new one the path was 75 feet and it was 4 feet deep. They did an incredible job and did it very fast. I would highly recommend Steve's Plumbing Repair inc. They are inexpensive, friendly, and fast. If there were 10 stars on Yelp they would get a perfect 10.

Steve Y.
★☆☆☆☆

I hardly know how to begin since my experience with this company was so deplorable. I own a real estate brokerage and work with numerous contractors. An associate of mine mentioned that he had a good experience with an older gentleman that worked for Steve's and suggested I try them. (That gentleman unfortunately is no longer with the company). I requested a bid for repairing a leaky shower pan in my condo from a couple of plumbers and decided to include Steve's Plumbing. Steve's Plumbing provided me a bid and then a couple of months later sent me an invoice for $550. I called to ask what the invoice was for. They said it was supposed to go to my neighbor below me, but asked me if I wanted to pay my share. I was confused and told them I hadn't hired them for anything. I ended up speaking with Steve directly to get clarification on what they thought I owed them. He wanted me to pay him for providing me a bid, even though another plumber had provided the same bid for free. Steve was childish and immature on the phone and was unable to show any composure. He hung up on me! The same $550 invoice was sent a couple more times and then a few months later a constable showed up at my door with a lawsuit for a $100 and a $100 invoice I had never seen before. I was incredulous! Steve's Plumbing sued me for a $100 because I requested a bid from them? Bizarre! I had clients I needed to work with on the court date and didn't want to take a work day to fight a $100 lawsuit. Needless to say they won by default and got a $400 judgment against me once court costs were tacked on! These actions from the owner were petulant and childish. Steer clear of this company!

As I read other reviews below it seems Steve has a serious issue with being challenged or questioned by anyone. Perhaps it is from stress or something, but the lack of professionalism and the explosive nature of this gentleman are terrible qualities for running a customer facing business. Since then I have found an excellent plumber who I would highly recommend to anyone looking.

Rich M.
★★★★★

Nothing but great things to say about Shawn and Larry from Steves plumbing. They were personable, reliable, and honest. I would not hesitate to use them again. Complete statisfaction.

B A.
★★★★★

Steve's Plumbing came out to my house this week to fix some annoying but non-urgent problems. They arrived on time and worked quickly. Initial estimates for some of the work were in the $400-$500 range based on what they thought the problem was (going by my description of it only), but once they got into the plumbing they discovered that the issues were not nearly as bad as we had thought. With a few quick tweaks, the jobs were done at a price of just over $100.

I would have had no way of knowing that the problems were less severe than initially thought, so I really appreciate the honesty from Steve's. I will definitely call them the next time I need plumbing work.

Sean L.
★★★★☆

We've had Steve's out a couple of times for some minor bathroom problems. Each time they were professional, courteous, and showed up on time.

Jean L.
★★★★★

We have used Steve's Plumbing Repair Inc twice now. Both times we have been more than pleased. They gave us a time frame,then called before comming. Both times they did an excellent job and the charges both times were very reasonable. We recommend them to everyone who needs a professional plumbing company with fair rates and can be depended upon to do a professional job.Dont need them very often but when we need plumbing repairs we always will call Steve's. They Lackeys Pflugerville TX

Mary S.
★★★★★

I would give Steve's Plumbing 7 stars if I could. Reasons why:

1. Quick bid response
2. Best price - out of 5 bids for exact same work - replacing old sewer pipeline to street
3. Explained everything clearly - and answered all of my questions - and I ask a lot.
4. His crew did a fast, incredibly professional job - prompt and courteous.
5. Steve keeps you updated on the progress and the schedule.
6. You could barely tell (even in the drought) that we had our front yard dug up.
It looked perfect when they left.

I will use them again.

web analytics
Call Us Now
Exit mobile version