Steve's Plumbing & A/C Service

Stephanie B.

Steves plumbing has been working on the house I live in for an entire week. We had a pipe leak and ended up flooding one entire apt. and water use for about an hour each day. It has been tough for everyone living here, however Mike and Tim have been here working extremely long days all week to get the situation fixed. They have been in and out of our living spaces all day every day and I barely notice them. They are quiet when possible, very polite, curious, and everything they do is well thought out. They either take their shoes off or cover the, every time the enter even if it's only for 45 seconds! I keep telling the, it is not necessary but they insist. When I'm home they knock and ask if they can come in, of course they don't need to ask but make sure it's ok first anyway. The work they are doing is great and we should be good to go by the end of the day which is exactly what they estimated a week ago. I can't say enough about these guys and their professionalism and will be recommending them to everyone in need of great plumbing service. Thank you Mike and Tim! Outstanding!

Rob D.

Top notch service. It all started with booking our service with Rachael. She was professional and very helpful in getting us the help we needed. Our plumber was Rob. Awesome experience. He was professional and experienced. He worked hard to solve our plumbing issue. He explained the problem and the solution we needed to solve it. Pricing options were quoted up front and didn't change even after it seemed things were more complex than we anticipated. Plumbing issues can cause havoc but dealing with the right company to fix them makes all the difference in the world, at least my world. Mahalos to a great team. I'm going to take a hot, well drained shower now!

Kehaulani K.

Don't call Steve's plumbing. They won't show up as promised. Two chances Steve, you are out. I am going on to Diamond Head Plumbing. And one more thing-please take Aloha our of your commercials!! I don't think your company understands the meaning!!

Judy P.

I wish there was a zero star. He charged my over $30K to do a water line leak..... Did it incorrectly. County found out. Never pulled permits,water was leaking all over the place. The county Fined them. THEY HAD TO REDO THE JOB...... Six months later I get a mechanical lean from the excavator That they hired to do the job correctly the second time around. I guess they forgot to pay him. They are paying him after I called the office...They got caught again I guess. AND the poor excavator, they docked his pay $1000.....so he told me. What kind of person/company does business like this.

alexis h.

These guys are CROOKS. I scheduled an appointment and they called me the day of my appointment to reschedule- apparently my job was not a high priority. I had to reschedule for another day and then they never showed! My account was apparently ""credited"" $50 for the inconvenience, but then when someone finally did show, they told me that $50 credit couldn't be used towards the estimate visit...only actual service. Same story for the $100 voucher I bought from Mauiforless.net. - no where does it say it can only be used on actual service in the fine print. They wanted over $1500.00 to replace a pedestal sink...the guy told me the whole project would take 2 hours and the parts are less than $500 at Home Depot?! I'd say thats one heck of an hourly rate. I'm happy to pay for quality and timely service, but these guys are a TOTAL RIP OFF.

Kelyn P.

Guy walked in and walked out and charged me $31 to do nothing after giving me a $500 quote and said the work would only take an hour. First of all the only profession that I would pay $500 an hour for is an attorney or a surgeon. I called a local plumber and he came and did the work for under $100. shame on this company

Doug U.

We had a great experience with Steve's Plumbing. I received an email and phone call to tell me when to expect them, they used a total of three carpeted mats to cover the work area, and wore shoe covers when inside the house. They assessed the problem, made their recommendation and replaced the kitchen faucet quickly. We provided the faucet and they did a nice clean installation. They even offered to put the things back under the sink I took out. Great job. Thanks Jeremy and Randy!

Amy B.

We had a couple of plumbing problems: Our water pressure was too high due to a faulty step-down regulator, and we had an old unused water softener connected to our system that was corroding. Dan Cardenas did a great job explaining our options (""platinum"", ""gold"", ""silver"" and ""band aid""). Part of what he did was removing the old water softener tank and re-plumbing the system so that we have meters to check the incoming and stepped down water pressures, and valves where water can be shut off to isolate problems. He was very knowledgeable, fun to talk with, and we now have a very impressive system where problems can be detected and troubleshot before there's water damage. We took Dan's business card so we can have him back for inspections and future plumbing issues.

Gary Y.

Emergency Sunday call out and Dan responded. Dan is a true professional and remedied our plumbing crisis immediately. This is an efficient company and Dan is a fine example. Gary

Jan G.

An update on my previous review of Steve's Plumbing. Today I got a call from their General Manager and was told this was an individual who acted on his own and not in conformance with company's policy. He promised to honor the verbal estimate of $300 + tax. I am very satisfied with their prompt and fair approach. I got the feeling that he was pretty unhappy with that particular employee. The only lesson from this incident is for me - never forget to get a written estimate. :-)