Steve's Plumbing & A/C Service

Michael S.

Prompt response, knowledgeable tech, patient cured! Kudos to Anthony Benevides, Jr.!

Jenny H.

I will only use this company after trying many other a/c companies. They text to let you know when they will be there. Jake, our a/c technician, was very knowledgable and the whole servicing was affordable. I own a small business in downtown Kona, Hawaii and I highly recommend this company and especially Jake.

Willy B.

The service was fine, however at twice the price. I will definitely go somewhere else next time.

Janice

I had several drain issues. Steve's plumbing set me up with Dimitrios. He was prompt and very professional. He assessed my problems and told me what needed to be done. Dimitrios said he could fix my drain issues. I gave my permission for him to start the job. He was very careful about covering everything that might get dirty from the job. It all went well. He completed the job. Excellent results. I am very pleased and relieved that he was able to fix and complete my drain issues.

Rene P.

We called Steve's Plumbing because we have a crack on our toilet bowl. They said they will send someone to give us an estimate and assess the problem. To my husband and I this was an urgent matter because we only have one toilet , but we understand that Even though we felt it was urgent They could be very busy . Nathan from Steve's Plumbing came And asked if we would want it done today , yes we were really grateful He knew we were worried and not comfortable using it . He went to get the new toilet and not even one hour We had our new toilet Nathan was very knowledgeable Very experienced and did a great job He listened to the customer and was very respectful and kind I would recommend Steve's Plumbing to everyone doesn't matter what size job you need , he treats it with great importance. Thank you Nathan

Julia T.

Permanently deleted 3 pages of disclosure that was put into the closing of our house. Understand. They take FOREVER to get to you, but the BEST is when you find out that the documentation in your housing buying disclosure was PERMANENTLY DELETED by Steve's Plumbing. Oh, that dehumidifier drain line IS NOT UP TO CODE because it drains into the SEPTIC system risking EVERYONE in the house of E.COLI????? ARE YOU KIDDING ME???? That was just a small paragraph of the 3 pages that were permanently deleted. Aside from them being a day and a half late for our estimate, it took the technicians hours to redo what they said, ""we thoroughly did last February."" Very confusing why a company would waste soooooooo much of their own money.....we received a free estimate (thank God), and we decided not to dance down that path. Mahalo Steve's Plumbing I feel that I'm just going to report it to the health board and be done with it.

Jay E.

100% ripoff. I sent pictures with a phone call to simply replace a tub valve with a shower valve. I could have done this myself with PEX but didn't have time and wanted a professional. Their estimate was $4700 !!! I called a legitimate plumber who got the work done for $500 which included some new copper pipe as well. Just to put this in perspective, I completed the whole bathroom remodel myself for under $4000 which included new subfloor, flooring, shower, toilet, vanity and paint. It's corruot people like this that mess things up for everyone else.

Tim M.

We used Yelp to look for a plumber on Sunday and Steve's called immediately and said a plumber would be out on Monday. Mid-day on Monday they called and said it will be Wednesday before we can send someone so I researched the repair needed, bought the parts and did the job myself and cancelled Steve's on Wednesday before they arrived. Promising service on a schedule and delaying two days with no reason given is unacceptable. I'll call one of many handymen available before this company on the Big Island of Hawaii.

Tracy K.

We want to give a shout Out to your technician Dimitrios!!! We had a clogged drain, which he came to inspect and unclog...he also let us know we had other issues...he gave us estimates on the project which we OK'D in advance....yeah a little pricey! but for the service! yah!... He came when he said he would...very respectful gentleman, very knowledgeable, very familylike!...I would definitely have Dimitrios come back for our plumbing needs!! Aloha

Kandie K.

Worker from Steve's incorrectly installed a pump to my off-grid system. They did let him go telling me the guy would replace it at no cost. When I contacted him he wanted me to make an appointment with his new employer...yea, that would cost