Steve Silva Plumbing

Craig P.

Yesterday,Thursday,a really great technician, John, from this establishment came out to our home to ""snake"" our tub drain. Given a 1-3 pm window of arrival, John was actually there early, and we have a difficult place to find.
Extremely nice, while professional, John introduced himself and was onto assessing the situation immediately. Not only did he do what he was sent to do, he came up with a pipe solution outside for any future issues (keep in mind that in know nothing about plumbing). Even though my wife and I insisted that it'd be unnecessary, John even cleaned our tub NICELY after he was done.
In short, if you want you plumbing done correctly, promptly, and professionally, these folks are the plumbers you need!

Richard T.

If it's possible to say you had an awesome experience with a plumbing company, I had that today with Silva Plumbing. Got a same day appointment, got it moved up, and then Zac was the best. He even cleaned up a mess I had made trying to fix the problem myself. Use these people if you want it done fast and, more importantly, right.

Blake H.

John came to my place to fix one issue and ended up fixing three. He went above and beyond his job to make sure I was happy with the job. I highly recommend John as a Tech, he's personable, helpful, knowledgeable, listens to you and communicates well.

5 days later I had the same issue, which I understand can happen and isn't the Tech's fault. When I called back, I got some inaccurate information that left me frustrated. I was immediately contacted by the customer service team who vowed to rectify the issue.

John came back out, and again, did an awesome job at no additional charge. They stood by their work and backed their service, which means a lot. Cameron and Gene were proactive in making the matter a top priority and ensuring the problem got fixed, and that I was a happy customer.

Things don't always work perfectly but these guys made it right and because of that, I'll be a repeat customer.

Michele T.

Loved the technician Jeff. Took 2 months to order parts. A punch list was made. No follow up on the punch list. I took it upon myself to hire another company MJ Plumbing very professional, quick and courteous. They installed 2 toilettes, an islands faucet all while waiting for parts and follow up with Steve Silva. Then Steve Silva showed up WITHOUT parts and wanted to charge me for their time. Left my master bath faucet unoperationable. Spoke to Gene their manager and he basically told me to go with another company. So I will never use this company again. inefficient. A waste of time. Terrible management, understaffed with only 3 plumbers to service the entire Napa Valley. Use MJ plumbing you won't be disappointed.

Marika P.

OMG...I run a tasting room downtown Napa, and last night our septic system was bigjigetty to say the least. After all the earthquake scare this guy was great. John was his name and he SAVED the day so that we could open tomorrow morning without extra stress. he came in...fixed it...great attitude....and packed up, with a kind goodnight.
Steve Silva Plumbing will be our go to at Nakedwines.com from here on out becauae of him.
Thank you John.

Mary Jane E.

We just purchased a home in Napa. The termite inspector had noted a ""possible"" leak in the crawl space under the washer. Having had slab leaks in our former home, this struck terror into our hearts.

The Steve Silva plumber arrived exactly at the time promised. He took time to crawl under the entire house and inspect everything. He pronounced it dry as a bone, even though it was hailing outside at the time. He said some of the previous soldering could reflect back and look like drips but everything was great. What a relief!

He was very careful to be sure that not a piece of dirt came up with him from under the house. He used drop cloths and cleaned up carefully.

Their price was very fair. Especially considering the peace of mind it gave us. Steve Silva will definitely be our go to plumbing service in our new home for years to come.

Brian M.

We had a problem where our washing machine was backing up into the kitchen sink.

They sent out John, who took care of the problem expertly, and gave some great maintenance and future upgrade advice. He was also able to show how the problem was isolated, which made me feel a lot better about the plumbing he didn't have to fix.

Jamin H.

Just used them for my floor trap problem, called them, they showed up in about half an hour, John showed up, very professional with confidence he fix thongs up. I would definitely call them up again

Megan C.

Today was the second time we have called Steve Silva Plumbing in the last couple of years. We have issues with our sewer backing up due to tree roots, which we are slowly removing the trees due to their root problems. Their guys are always knowledgable, professional and efficient. I highly recommend them!

Dan T.

Supposed to be the best (and most expensive) in Napa. Tried to use them 4 times on bathroom valve work and stoppages at rentals. Too busy to come the same day I called on any of the calls. Could not fix the stoppage but forgot to call me and let me know. Did a very substandard job on the valve problems that I had to call another plumber to fix.
Finished one job (that I had to call another plumber to re-do) and the tenant asked them to check something else in the house. Plumber told her he didn't have time and left. Would not recommend.