Stephens Plumbing, Heating & Air Conditioning
Company Overview
Expertise in:
- Climate Control System Installation
- Climate Control Maintenance and Repairs
- Sewage Line Replacement
- Sewer and Drain Cleaning Solutions
- Sewer System Specialists
- Commercial Plumbing
- Business Heating and Cooling
- Plumbing for Bathrooms
- Plumbing for Kitchens
- Exterior Plumbing Solutions
- Water Heating Unit Services
- Air Conditioning Contractors & Systems
- Heating Contractors & Specialties
- Air Conditioning Service & Repair
At Stephens Plumbing, Heating & Air Conditioning, we are dedicated to providing reliable plumbing and climate control services to homeowners in Orange County. Our skilled technicians is trained in the repair and maintenance of plumbing and HVAC systems for homes and businesses. Our offices are located in Huntington Beach, and we extend our services to Cerritos, Costa Mesa, Fountain Valley, Garden Grove, Irvine, Lakewood, Los Alamitos, Newport Beach, Santa Ana, Westminster, Seal Beach, and surrounding areas with fast and reliable services. If you need honest solutions to your heating, cooling, and plumbing challenges, reach out to us today!
Business details: We are open Monday through Saturday from 8:00 AM to 4:30 PM. 24 hour emergency service available daily.
I’m Ryan Stephens, and I want to share a bit about myself and our company. Established in 1986 by my father Gary and his father, Stephens has worked hard to gain the trust and respect of our customers. I earned my degree from Cal State Long Beach in 2013 and have worked in management and marketing since then. I strive to uphold my family's tradition while integrating new concepts and strategies to navigate the changing business world. We pride ourselves on providing quality services at fair prices and guarantee satisfaction. We recognize that many have faced challenges with service companies, so let us show you a different experience. Gary and myself are in the office almost every day, so please reach out to us with any inquiries or issues you might have.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- HVAC installation or replacement
- HVAC system repair
- HVAC system maintenance
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | Open 24 hours |
Tue: | Open 24 hours |
Wed: | Open 24 hours |
Thu: | Open 24 hours |
Fri: | Open 24 hours |
Sat: | Open 24 hours |
Sun: | Open 24 hours |
Recommended Customer Reviews

First time calling this company for emergency service. Something inside my shower knob snapped and my water wouldn't shut off. They scheduled me for a service call around 11-2 or something and then a few hours later they called me saying that there's been a delay and they can't come until 2-4pm. Plumber arrived close to 4 and I asked him what was wrong. He literally looked for not even 15 seconds and said ""I don't know but you're looking at a $300-500 repair if it's an outside issue or $1200-1400 if I have to fix something inside the wall."" That is RIDICULOUS. He didn't even take anything apart to examine it, didn't spend more than 1 min to diagnose the issue fully. He just GLANCED at it. Barely touched it with his finger. How can you give me a quote that big when you don't even know what's wrong with it? And barely spent 1 min examining? This overall made me feel extremely uneasy.
Then he said he had to take all the parts with him and rebuild it at home and figure it out that way, then come back another day and rebuild it possibly with new parts and what not. I was panicking about my water leaking (which was leaking since 8 am when the damage happened until he arrived) and now he's telling me he can't fix it right away. At the most he capped it so that I can have ease of mind and water will stop leaking, but I can't use my shower until he comes back.
I agreed to the appointment because I felt very helpless and many plumbing companies close at 5 or 6 pm. It was also just before New Years and on a Friday so I know it'll be hard to book another appointment soon with someone else.
Anyways, my dad told me to cancel the appointment because the plumber was ripping me off and shouldn't have taken the parts with him in the first place. We ended up having to rebuy everything after I cancelled the appointment which added up to $100+ and called a different plumber. This plumber was able to fix it in two hours for $300 and explained what he thought the issue was after examining for at least 15 min, trouble shooting with me, and asking tons of questions.
Stephens plumbing, the plumber you sent to my house was named Galan and he is the worst plumber I have ever experienced. It made me very skeptical of the plumbing business over all. Will not be calling this company for help ever again.

I found Stephens Plumbing on Yelp after not being able to schedule my typical ""go-to"" plumber. I had a mystery leak in the toilet of one of my rental units. I messed with the supply line, the valve, etc but could not find the source of the water. Enter Galan from Stephens Plumbing. Galan showed up on time and quickly diagnosed that I had an almost invisible hairline crack in the tank that was leaking water. At this point my only real option was to replace the toilet which Galan expertly did. Galan was personable, patient and skilled - pretty much everything you can hope for in a service professional. And last but certainly not least - the pricing was extremely fair. I've got another ""go-to"" plumber.

Our toilet has been having issues for the last couple of weeks and I could not figure out how to fix it. Luis came out within an hour,took the time to walk through the issues and did not leave until it was fixed. He was very friendly and fair to us. Really appreciate the professionalism and service!

They responded promptly to my request for a quote but said they don't do quotes without assessing the work first - and then said they don't do their assessments on weekends. I appreciated that they offered to do a no charge estimate but wanted at least of cost range for something we thought was very straightforward. Consequently, we did not go forward with them

My fifteen year old air conditioning unit decided it was done. I called three contractors to get bids. When Omar came out for the estimate, I knew that Stephens was the vendor I wanted to use. He was friendly and knowledgeable. The first two bids were roughly the same price so i expected Stephens to be similar. I was wrong. They were significantly less money. In fact, I had to verify with Ryan Stephens that their bid included all the parts and installation. On install date, Omar came with Chris and Matt. All three experienced professionals and did an excellent installation. They covered the work areas to keep it clean. They did not let their ladder damage the walls of the spiral staircase (nearly every vendors seems to do that). In the end, we have a powerful air conditioning unit. Now i just need to wait for the weather to warm up so I can enjoy it.

I have never felt compelled to write a review for a plumbing company, but in one month I have experienced every plumbing emergency nightmare!
I am a property manager for both residential and commercial properties and decided to try Stephens Plumbing for my first disaster (pipe burst) on a Sunday. Manny was the first Stephens Super Hero that came to my rescue. The next super hero was David who patiently worked hard to repair several gas leaks. I was so impressed by the professionalism and sense of urgency they showed. I called Stephens out 6 more times in one month and each visit they went above and beyond. And I can't thank the office staff enough for their polite patience with me!
As much as I don't want to share them with anyone else, they definitely deserve to be recognized for their 5 star service. Thank you!

Stephens plumbing is great. Used them many times either with mainline maintenance or other plumbing issues over the last 10+ years. Good services at a very reasonable price. Jose the hydro jet specialist is very friendly and informative. We used his hydro jet service annually for our mainline roots cleaning.

We had a small issue with the coil that went from the toilet to the wall. Victor came out to replace it and he was awesome. He checked out our downstairs toilet to make sure it was good and even glanced at our faucets. He noticed a crack at the bottom of our toilet tank and said to keep an eye on it. He told me what kind of toilet to buy when we decided to and then just call for an install. Sure enough, the time came soon so we bought a tank and he came out and installed it. That saved us some money. Fast forward to a few months later and the coil from the wall to the water heater started leaking! We called and they sent out William's to fix it. He was just as great and helpful. He answered some questions I had on tankless vs. Tank heaters and even took a look at our other plumbing making sure everything was working great. The office people are great too. The keep you informed on arrival times and such. I will only use these guys forsure!

Always great service w Stephan's.
Very professional. Jose and Cory showed me the roots in the main line w the camera. Now I understand why it kept on happening.
Awesome

Miguel and Byran came out today from Stephens plumbing to inspect our sewer and give us a bid for repairs. They arrived during the window we were given, were friendly, and efficient with their work. We had Stephens plumbing install a water line for our fridge a few months ago, as well as clear a blockage in our shower drain. We have found their prices to be competitive with other local plumbers.