Soo Hipp Plumbing

Steve A.

Used the Drain Guys twice in the last year. Once to unplug a kitchen drain and secondly to install a kitchen faucet. Sam showed up on time both times, quoted me a very reasonable price and did the work professionally. Very courteous. What more can you ask.

Ronnie A.

The Drain Guys came to my house and did a great job. They were on time knew what was wrong and the price they quoted on the phone is all I had to pay. No suprises. I will use and recommend these guys to anyone having a plumming problem.

Pat A.

Plumbing stoppage called the drain guys and a plumber named SAM came over saying that I needed a new sewer clean line. He proceeded to put it in wrong and
it still backed up, next day he came out saying I needed a new sewer pipe, more money. I called in another plumber that found out he did it wrong and Broke my sewer pipe! Please do not use this company or at least this plumber.
UPDATE! the Drain guys is refunding part of the money for the work they did, at least the company understands that due diligence was not completed on the work they did in my case.

Deolinda L.

We were very pleased with the service provided by The Drain Guys. Our main line was plugged and it backed into our crawl space. Drain guy cleared the drain, recommended a cleaning company and followed up with a camera view of the drain line. Very efficient and reasonably priced.

suzanne s.

I had the dreaded Sunday emergency today. I called several places and got a call back from these clowns. Super nice gal said someone would come here between 1-130. Great! Phew! only 39$surcharge for Sunday. This is when the voice in my head screamed ""too good to be true""
Long story short...Aholes never called, never showed up and when I called them at 230, They said ""we have one technician and he is running late"" They assured me he was coming here ""next"" oh and my favorite ""don't worry""
415pm, I call...no answer
AHOLE LIARS
no call no show, on a sunday. I could have kept calling people. There are many companies who will charge me for a Sunday visit and I was happy to pay extra.
Meanwhile, I need a shower and am peeing in a bag. You stink and so does my ONLY bathroom.

John B.

I called the Drain Guys to fix a stoppage in my sink and replace my garbage disposal. It took a little while since the cog was pretty severe. The fix was more complicated than usual. The workman was able to clear the cog and successfully install the new garbage disposal. After the workman left there was a misunderstanding which the owner of the Drain Guys personality called me to resolve. It's nice to be able to a small business that is proactive in working with its customers.

Adri B.

New to the whole yelp review world, but these guys definitely deserve my next review.

Our kitchen sink was clogged, and after making a couple calls to different plumbers, my husband and I decided to go with the drain guys. My husband called them around noon, and they were able to schedule us that same day between 6pm and 7pm.

Sam (plumber) was at our door exactly at 6pm; this is a plus, specially being used to guys that say they will be there at a certain time, and show up an hour or two later. He was very courteous and professional and was in and out within half an hour. During this time, he made sure the water was running fine, explained what he had done, and answered any questions I had. The other thing I really noticed, was that what ever little messed he made, he made sure to clean up when he was done with the job... its the little things, you know :).

Overall, great service, reasonable price, and I would't hesitate to call them back for any future plumbing jobs.

lana a.

After getting an ridiculously over priced quote from Rescue Rooter, I called Drain Guys to give me a ball park price over the phone, based on the diagnosis given by Rescue Rooters. Rate was at the fare rate, which was 1/3 of Rescue Rooters. Sam from Drain Guys came out but left behind a needed part, and offered me a little price break and returned next day early and fixed our plumbing issues. Sam and crew were professional and courteous.

Jason S.

Thanks for the fast response on such short notice.
As new homeowners we were upset we had to replace all galvanized plumbing so quickly (6 months) but Sam came out and helped us understand how important it was to change to something new.
He gave us 2 options; Copper and Pex. We chose Pex and so far so good!
We received Polite, professional service and we appreciated that he took the time to assess the entire issue.
All in all the entire team did a fantastic job getting us water back in JUST ONE DAY!

Thanks Drain Guys

C T.

Had a issue with our plumming...called the Drain Guys who was proffessional and courteous. I highly recommend thier services.