Snake 'n' Rooter Plumbing

Linda E.

Property management company for my daughters townhome scheduled a dig up fot a sprinkler repair on Friday. She took that day off work to avoid problems. They showed up Thursday morning, no courtesy knock on door, no phone call, just shut her water off. Now she cant get ready for work and when she stepped out to ask them about it they were rude. Will NEVER recomend this company and will warn others.

Chris B.

To say I was impressed with my experience would be an understatement. Called Monday morning, they came out within two hours! Everything went extremely well. Fixed the issue, person was extremely helpful and professional...and the price was much less than I anticipated.

If I still used a Rolodex, their number would be added. It is certainly on my phone now!!!

Kate M.

Vincent and Eric showed up promptly, got the work done quickly, and did a fantastic job!

Engeman H.

Called yesterday, Nov.6, for a simple snake job. Office gal said I could pick ""before 1, or after 1 tomorrow(nov.7)"" I said before 1 was my choice. I waited till 12:45 today without hearing anything. I called thier office and they had no note saying I would have someone before 1 but that I was ""next on the list"". I waited till 6pm without a service man or even a call. Wasted my entire day. How you stay in business is a mystery to me.

Gina W.

Looking for an HONEST, TRUSTWORTHY, and EFFICIENT plumbing company that can provide excellent, knowledgeable and thorough service?  I was too! And I found all those things -and more- from a company called SNAKE & ROOTER.
Don't forget that name: Snake & Rooter.
They were surprisingly able to provide our huge problem with SAME DAY SERVICE.

Typical plumbing companies force you to wait 2-3 days but my situation was quickly assessed on the phone by Debbie (whose voice was more like an angel than a receptionist) and we were immediately put on their priority list.  To my shock, their well-trained serviceman, Daniel, was driving into my driveway just 4 hours later!  He analyzed the situation then quickly put a plan of action into motion.  Within 45 minutes, my problem was no longer a problem! Now here's where most companies stop. They'd shake hands and leave.  Not SNAKE & ROOTER! ...Daniel asked if there was anything else that needed attention while he was there.  Well, as a matter of fact, YES!  And within several more minutes, that too was completely taken care of, all under the same 'service call' price.  Wow!  Ya just don't see service like that these days... without putting up a fuss, he did it with a pleasant, genuine smile.

I can't remember feeling so good about having strangers in my house.  Fact is, when Daniel left, I felt he was more of a friend than someone I'd just met.  He was that friendly while still remaining respectful and professional.  Overall, I've given SNAKE & ROOTER the highest rating possible... a well-earned 5 stars  because I found no areas of improvement needed!  

Please join me in supporting this exemplary operated company. We need to KEEP companies like this one around for a long, long time!

Gina W.
Blue Springs, MO
64014

Brent W.

Don't advertise 24 hour service if you don't really mean it. That's what we like to call false advertisement

Dawn T.

We are very happy with the work that was completed.
I did take off one star because they began work a day later than we had scheduled. In addition, the job took five days, instead of three, as we were initially told.
That being said, the guys who came to our house to work were wonderful. All of them were so nice.
Bottom line, we would hire Snake n Rooter again, and I would ask for Daniel.

Cathy E.

They were superb. Had them check and replace an ""under concrete"" sewer line 5o plus years old. They found the break and put everything back in the same day. Including pouring new concrete! Bryon was wonderful. Ask for him. So sweet and nice to work with, efficient and client centic. Wonderful company to work with on sewer/plumbing - they are so ""fair"" on price. Highly - Highly recommend.

Eric D.

I had a really positive experience with Snake'n'Rooter. I had started replacing the cartridge on a leaky mixer valve in our upstairs bathroom on a Saturday afternoon and couldn't get it disassembled. I asked for quotes through Yelp on a Sunday afternoon and Ryan gave me a prompt reply and hourly quote. I decided to go with Snake'n'Rooter and had a phone call (as promised) the next morning to let me know the tech would be at my house by 9:30. The technician was very professional, answered my questions, had the repair finished in under an hour and we haven't had a problem since then. Next time we have a repair or project I'll be giving them a call as they've earned my business.

Nick J.

We would like to say thank you to the Snake'n'Rooter team of Melissa, Jonathan, Ralph, & any other team members that assisted. The quality of customer service we received was outstanding. We hired another company to come into our rental property to camera & auger the sewer line. Being that we live out of state we had to trust this company to help us in our time of need. A big credit card charge, 1-yr warranty, & 3 days after the repairs were completed, the line was blocked . . . again. The other company told us we would need to spend another $11,500.00 to fix the problem. They left us with no other options. We called Snake'n'Rooter for a second opinion & quote for the repairs. It started with Melissa jumping right on the issue and getting Jonathan looped in to our current problem. Then Jonathan & Ralph heading right out to the house to investigate. Not only did they give us a more than competitive & fair quote but they went above and beyond by spending 3-4 hours out the house not only investigating the issue & looking at solutions but they did not leave the property until they were able to clear the blockage & get the line open so that the sewer was functional. This was great news to us as the family staying at our rental property is our parents. They worked for hours on our home and did not bill us for their services and repeatedly refused to take any compensation for their services. They stated they felt we had been taken advantage enough. Moving forward, Snake'n'Rooter will be receiving all of our business and we will be recommending them to all family, friends, neighbors, and strangers in the KC metro. They are a great company with great people that truly stand for doing the right thing. Thank you from the bottom our heart & our family. N&K