Smith Plumbing Company

Shante J.

This company was the absolute worst! SO unprofessional and unresponsive. Mr Smith and his worker Shawn took over a week and a half to properly change my water heaters thermostat; which involved 3 no show/ no follow up appointments. Stay away from dealing this this man and his many horrible businesses where neither him nor his worker contains an ounce of tact or professionalism!

Deb S.

They came out same day, albeit for very small job, but was not small to me so I appreciated it!

Dianne W.

There was a constant water leak at my brother's home. We found Smith Plumbing & they replaced the outdoor faucet, the kitchen faucet & the master bath toilet. They were prompt, very easy to work with, professional & had reasonable pricing. I definitely recommend this company & will use them again for any future Plumbing needs.

Alma G.

I hired these guys to do a job at my mom's house and they went out there and did the job for me on Father's Day Weekend! It meant the world to me as my mom is elderly and my brother is disabled. They were communicative, efficient friendly AND professional. Seriously 5 star service. I cannot thank them ENOUGH!

Karla P.

This was the worst company my warranty company could have ever given me. Not only did they never reach out to me at all prior or the day of the scheduled appointment, but they had the nerve to text me and put the blame on me saying I should have called to confirm an appointment that was scheduled for me, After I reached out to them to see why they never showed up to do the service they were hired for.
They didn't show up and continue to argue back-and-forth with me because they dropped the ball on their end. I explained to them to please not reach out to me that I would communicate through my warranty company and the guy had the nerve to call me ghetto and rude.
I Googled the company to see what kind of reviews they had and it seemed to be that everybody under choice warranty had the same issues with this company. They were so upset with the unprofessionalism from Smith's. They are not even BBB certified but have tons of complaints on the website. DO NOT USE

Madison G.

Best plumbing service I've used! I won't go anywhere else! Timely and communication is great

Sherry D.

These guys are crooks. They referred to me by my home warranty company. The first guy they sent broke my shower valve. it took them almost a week to come back.

the second guy they sent over installed the wrong part and now I can't even utilize my hot water to full capacity.

I immediately called them and let them know and they stated they would be back out to finish the repair. After testifying with the tech for about a week he kept giving excuses and then stopped responding.

Pat W.

This is the best most professional plumbing co I have ever used. I highly recommend them. They discount each bill and have the most reasonable prices. They have done slab leaks and general plumbing issues for years. Highly recommend.

Ryan W.

Garbage disposal was not working at a rental property of mine, so I asked Smith Plumbing Company at 402 N.W. 17th street in Grand Prairie to determine what was wrong. I advised that the property was a rental property, and I requested for a phone call, text, or email once the issue was identified before any services were performed. Instead, I get an invoice for $325.00 with no description of the garbage disposal that was installed.
I called Smith Plumbing Company to inquire why I was not contacted prior to service being performed, and I was talked down to by "Chris". I was advised they would come out and remove the garbage disposal. Horrible customer service. Stay away from these jokers!

Donna J.

Knowledge, Integrity, Friendly, Fun, Fair, and stay until the job is done and correct. Awesome company! I will never use any other Plumbing Service.