Smelly Mel's Plumbing

Mark J.

Donie just installed a kitchen faucet for us. He was on-time, efficient, super informative and helpful. Smelly Mel's is not the cheapest plumbing service but over the years we keep coming back to them because their service people are excellent and do great work. They're worth it. Thanks!

lovetoeat p.

Sewer lateral was replaced by smelly Mel. A few months later, after a few days of rain, the clean out hole close to the house became lopsided and a 2 feet by 2 feet sinkhole developed next to it. After we called smelly Mel to let them know about this, they asked for a picture of the problem and sent a technician out to check it the next day.

Juan came at the end of the work day and spent a long time carefully examining the sewer lateral from the clean out hole to the city main. He also looked in the opposite direction towards the house foundation to make sure the hole that developed did not compromise the integrity of the sewer pipe. He was clear and professional in letting us know the results of the video and that the solution would be compacting the soil well.

The next day, Juan returned in the middle of the day with additional dirt and a compacting machine to make sure the ground was properly compacted. Afterwards he and his teammate used water to clean up the dirt and left the area tidy.

We are impressed with Juan and his teammate's professionalism and care that they put into their work.

Nate T.

Fantastic service. I had a water line leak in the attic and service technician Steve did a great job locating the leak and documented with photos so that we could evaluate the options. The leak was in a very tight spot, but that did not cause and issue. I'm very impressed with the prompt and professional. 10/10 will use again.

Vicky G.

Had sewage pipes replaced. Work was done well and pricing was fair.
Nice to receive a senior discount. Only negative comment would be that communication between the office and myself was a bit off at times. Otherwise a great job!

Kay B.

French less sewer replacement with minimal fuss. Paid less than half what my GC quoted for a full and unnecessary, complicated replacement.

Bryan T.

Please be forewarned. Smelly Mel's Plumbing does not deal in good faith when something goes wrong with their work. I would highly discourage hiring them for anything. We were awarded $1,000 in small claims court because Smelly Mel's cashed a four year old check after a previous small claims judgement with them was settled. It has been a year, and they have broken the law as they have not paid the judgement. If they ever pay us what the judge awarded us, I will take down this review.

Dean B.

Great fast service-expensive yes/they took my toilet off -ran a snake/trap took maybe a hour/they cleaned up the mess/very happy w the outcome/thanks

Rosanna M.

We needed a sewer lateral inspection and test required by the city. Smelly Mel's worked with us by explaining the process and the timeline. When they gave us a date to start, return and complete- they stuck to the dates. I was also concerned about the damage to my grass and landscaping and they cleaned everything up with minimal damage. I do wish that i was kept in the loop at the point of final inspection but I eventually got that , too.
Reliable, safe and responsive.

Christy M.

William was able to tackle my parents' problem - quicky - a line that went to the backyard sprinkler system sprung a leak under the house...since we didn't need to use that line anymore anyway, he was able to cut and cap it (they are elderly and he didn't try to talk them into any unnecessary work - very appreciated as my parents are on a tight budget). Thank you for looking out for them!

Victoria T.

I had a clogged drain that I couldn't fix myself, so I searched and saw that Smelly Mel's was local and had good reviews. I filled out the online form (or at least, I think I did) but didn't hear from anyone by the next morning, so I called and someone was able to schedule a technician to come check out the situation. I asked what the price range would be, because I didn't know what to expect. She told me that the technician would give me a free estimate.

I would definitely recommend everyone to research prices before making an appointment, because I really didn't know what to expect and had a shock when I heard it would cost about $450 to clear out my pipes. Actually, the regular price is about $500 and it was $450 with a new customer discount.

The technician was punctual, very professional, and did a great job, as everything has been working perfectly since. It was also very easy to schedule service. I'm deducting one star because I think prices should be more upfront. There are no prices listed on their website, and as I noted earlier, when I called to schedule service I wasn't able to get pricing information in advance.

(Unrelated to this review, but maybe helpful to others: I found out later that my HOA has a service that could have done this without cost. Do your research!!)