Sierra Pacific Plumbing

Tom S.

Works slow, but good work. Prices for material is much to much, 3 to ten times more than plumbing supply stores. Overstated time on the the job as well. It was a little under twice what another quote I had received. I trusted the owner to be fair... wrong! I'm reasonable and would not have a complaint had their price been a little higher than the quote I had. This was ridiculous though! Owner would not negotiate at all. Don't believe the owner when he says he can't give a quote and that he will treat you fairly! Get a firm quote don't be fooled like I was.

Layla C.

I was referred to Sierra Pacific Plumbing from a contractor that was helping with my commercial Lash studio in Alhambra. I was having challenges passing the fire inspection and was in need of a licensed plumber for a water heater that needed permits from an existing job.

I called and spoke to Judy. She was patient and listened to my situation. She was very kind in offering a couple solutions. I hung up the phone knowing things were going to be alright with Judy's reassurance.

I had an appointment with Greg but couldn't show up due to an emergency surgery. He waited at the city hall and was not upset at all. After I recovered I scheduled another appointment with Greg. He met me at the Alhambra City Hall and bc he was there with his plumbing knowledge the city was able to move forward with getting the lash studio up and running.

Turns out I didn't need a licensed plumber! Judy and Greg were there to help anyway they can without any financial gain what so ever. You can tell Judy and Greg are good honest people that love helping people and providing excellent customer service.

Thank you Judy, Greg and the team at Sierra Pacific Plumbing for helping reLASH get our doors open!

Cheryl U.

We have unfortunately had to use a plumber 3 times now- the first 2 times, Sierra Pacific Plumbing really got us out of a bind. The first time our tankless water heater stopped working and on a friend's referral we used their plumber who came out removed the heater and then quoted us a crazy price- rather than ask if he could remove the heater- he then proceeded to say he wouldn't put the heater back up without payment...my husband found sierra on yelp- we called, Judy called back right away, gave me her personal cell number so we could facetime to get this fixed as soon as possible- they worked with us, called the heater company and we found out we were still under warranty so a new heater was replaced and we only paid for labor. Second time we have roots growing in our pipes and called Sierra to do a hydrojet- they don't do it so we called another plumber who didn't bother to get a camera in like we requested to see if a hydrojet was necessary- just came in and hydrojetted- when the worker put a camera in AFTER- he said we had a ""belly"" and the problem would cost thousands, we requested actual recorded footage, he said manager would come back later to give us camera footage on a drive...they left and didn't return to collect a check or get us footage. We called Sierra and they ran a camera through, said there was no ""belly"" and an annual clean up of the roots would be more productive than the $1,000's worth of work...so now we just call Sierra and skip all the other bull- plus Jeff has been so nice- he's actually shown me how to change out my own house water filters so we can upkeep things on a budget- they're super honest and i like that they are a family owned company.

Matt G.

We've used Sierra Pacific for three jobs now and they've all been fantastic. I won't hesitate to call them again.

They repiped water lines from galvanized steel to copper and installing new gas lines, fixed leaks, and installed a new sump pump and sewer line cleanout. I've worked with both Greg and Jeff who have been very professional and easy to work with. Prices are competitive too. Feels like a well established business with a lot of practical knowledge.

Bradley B.

With over 35 years in the business, I've known many Contractors. This, by far, is the best Company you could ever deal with. They are honest, fair priced and bend over backwards to help you, everyone in this family owned business is an absolute pleasure to work with.
Whatever you do, hire these folks.

carlos g.

I was in a tough spot, dad was just discharged from the hospital and the Takagi tankless water heater stops working correctly. I needed someone who knew about the system and a company that would not take advantage of my situation. Judy at Sierra Pacific was the perfect person to speak to, I told her my situation, and she totally understood my urgency, she could not help me on the spot, so she referred me to other people to call and told me she would follow up with me to see if they could get to us sooner. Not finding someone who could come out , Sierra Pacific came to the rescue, Greg was not only fast to diagnose , but was very familiar with our Takagi system. In less than 2 hours, we had hot water, he handheld the warranty with Takagi, and dad can have his Hot shower. Thank you Sierra Pacific.

Anthony S.

Very tough tough to get a hold of, with a website unchanged since 2003, it seems. In case anyone has trouble w/ finding an email contact, you can email them at SP.plumbing@sbcglobal.net . In 2018, an email contact is often more needed than a phone #. Very unprofessional and out of the times.

Lola Y.

Been working with them for several years on our rental property. Quick to respond, honest, and just great to work with. They've come by fixed random things like the garbage disposal was clogged at no charge. And also bigger things like leaks at very reasonable rates.

Mary L.

My Landlord had a plumber come to my house 3 times and our plumbing issue was still not fixed. We had sewage flowing into the yard and through the bathtubs. I called Sierra pacific and even though they were closed for the Holidays, they knew I needed help and were at my house within an hour and the plumbing was fixed in about an hour. He also cleaned the sewage, in the yard, which the other plumbers had left. EVERYONE at the company is so nice and friendly. The plumber was young but so knowledgeable and professional. I can't recommend them enough. I will never call anyone else for any plumbing needs.

Nina H.

They did one day plumbing work at our house. The invoice is $2,088.72. We were shocked. There were two young people worked here for one day. Jush did a fair job, and helper was new and shadowing. When I called and asked the details of the bill, Judy Gutierrez said, oh I don't know why we charged you less than we should, let me get back to you...... We just had new wall painting done, and they made few big handprints on it. Plus there were leaking for the new shower valt they installed. Now we just had two days plumbing work done by a different plumbing company. It is much more complicated work, including install a steam shower. The total Bill is $900. I don't recommended Sierra Pacific plumbing for any of my friends:(