Sierra Pacific Plumbing

Carissa B.

Best plumbing company I have ever used!!!
Highly competent and reasonable. Last time I used them, the needed repair was missed by several prior plumbers. Now, I won't use any other company.

Randy U.

These guys replace my water heater with a tankless one. They were here when they said they would be, with all the supplies they needed. They did the job well and left the area clean and neat.

Ivan M.

Two weeks later, I had a visit scheduled for a small problem. The tech came in, listened to my concerns and went to work. I thought I had a small leak in the wall but after a careful inspection, he did not find one. He did see that one had been there before and went to see the possible cause of the old one. We talked more, he checked my shower gauges and recommended we replace them so they work properly because they were not ""professionally installed."" It was a chafa job that I had kept up for a while.
He got parts, came back and installed the new knobs. The shower looks great now and there is not longer a tiny leak in the wall. One thing...the tech was at my house for about 60 minutes tops. He also drove to the plumbing supply place and came back which took another 90 min or so. I was charged 350 for labor for 1 hr of actual work and 1.5 hrs of driving. If the job wasn't done so well I would have scoffed at the expense. It is still a little expensive for the amount of work done. I can't agree that the drive time is charged at the same rate as the actual work being done. Great plumber, great work but the labor charge was a bit unfair in my eyes.

Alan M.

We just had these people back because our kitchen garbage disposal wasn't working very well. Very little food was making it out of the unit. I had read online that we probably needed to snake the drain but the plumber said that with the age of our disposal (19 years), he didn't think snaking would solve the problem and thought that a replacement unit was the way to go. After 19 years that made sense. And he was right! Replacing the unit solved all our problems. I also checked afterward and saw that the price he charged for the unit itself was very little more than I would have paid online, and the labor charge was also less than I expected :-). Really, this is one of the most positive plumbing experiences I've ever had. He was prompt and friendly and cleaned everything up afterward, and the price was really good. We don't have many plumbing needs but every time we've called these people they've been terrific. I'm glad we have them available.

D M.

We have had Sierra replace a sewer line, and then to fix a running toilet. They are responsive, answer all our questions, and have done quality work at a reasonable price. I recommend Sierra for residential plumbing service.

Jennifer P.

Im a Realtor and my clients had a situation where they needed to make a repair quickly prior to close of escrow. It was an issue with the water heater. Sierra Pacific was quick to respond and had excellent communication throughout the entire process of coordinating and scheduling the repair. They even came in $200 under the estimate that they had quoted me based on our inspection report. This was all done the same day I messaged them. Highly recommended!

Linda B.

I was referred to SPP by a neighbor, and I also read reviews. The technician that they sent out was Jeff. He was polite, friendly and efficient. He found the problems quickly, went to get a few parts, and was right back. He explained everything, what I might need in the future, and cleaned up the areas when he was done. Great job!
He parked in front of my house, and it was trash pick up day. I thought he was far enough away from the cans, and told him so. But, they wouldn't pick up. I yelled to the trash guy to stop. Jeff heard me, ran out the door, but the trash truck was gone. Jeff grabbed the can, and ran so fast 2 doors down, caught the truck, brought the can back empty and pulled it down my driveway. He was gone @ 2 minutes. Who does that? I thanked him so much. I hope management reads this and gives him a raise or a promotion!
Fair prices, great service. I would use them again.

Cheng W.

Greg is very knowledgeable about the tankless water heater that we have installed and the trouble shoot process was very helpful.

John A.

Disregard the stars as I did not use the service. However, below was my experience.

Had them come out for a clogged drain. Tech recommended getting a $3,000 upgrade in pipes, underground, under our house. Left without even giving me a quote on the clogged drain.

In his defense he mention he was worried his equipment would burst my old, iron pipes.

I went to Home Depot and rented a Snake. Did the work myself without any problems. I am a novice and took my time feeding/using the snake.

I am not saying he was only trying to ""up sell"" me to the tune of $3000, but my drain is clear w/o his help and w/o a $3000 bill.

Claudia A.

Absolutely professional and HONEST! I had received an estimate from another plumber who quoted an extravagant amount or work and cost without first trying the method that Jeff from Sierra recommended! Jeff was a true consultant and was honest and trustworthy! Highly recommend Sierra and their staff! Extremely satisfied!