Shawn's Plumbing And Heating

Matt D.

I found myself in a bit of a minor emergency (a 1-week old newborn & a dead discharge pump for our laundry machine) and called Shawn as a new client based on his location and great reviews. He answered on the first call, gathered some information from me, was straightforward about needing to finish the job he was working on, but said he could come out in a few hours to take a look.

Less than three hours later Shawn had purchased the pump he felt we would need and was in my driveway ready to help. He was speedy, efficient, and more than fair with his labor charges (especially considering the back and forth driving, needing to purchase the pump at his supplier, etc). I would absolutely recommend him to anyone in the area for plumbing work, and more importantly, plan to make him my first call the next time I need general plumbing work done.

Sky B.

Although I was disappointed that Shawn was not able to service my area during the pandemic,he explained to me that he is following the CDC recommendation and guidelines to ensure that all his customers are safe.

Thomas W.

Really great guy and does an even better job.
Takes great pride in his work and does right by you.
Very open, honest and knowledgeable.

Nadine N.

Shawn is fantastic! Had an issue with the water heater on Saturday. I must have called 5 different plumbers over the weekend and they either didn't return my call or would give me the run-around. Called Shawn and he called me back within 5 minutes and came to my house within a few hours! He looked at the ""issue"" the gas company said I had, re-assured me all was good, and gave me some tips on things around the house. He took the time to explain things when he really didn't have to and could have just focused on the reason for the call. Great guy and will absolutely use for the future and recommend to friends, family, and my neighbors!

Anne M.

Shawn did a fantastic job replacing our water heater. He is reliable, knowledgeable, and offers very fair prices. He diagnosed and explained the issue the same day that I called, and recommended the best course of action. He fixed the issue quickly and seamlessly.

This is the second time he has helped resolve a plumbing issue and our family feels very fortunate to have found a dependable, trustworthy plumber in our neighborhood! We will definitely call Shawn for any future plumbing projects.

Kim M.

After another plumber blew me off, I contacted Shawn. He responded within a half hour and came the next day to hook up my gas dryer. He is knowledgeable and friendly and his rates are reasonable. I will be contacting him again!!

Barry E.

Our Rinnai tankless water heater went on the blitz and we were left without hot water. First company we called told us it was the heat exchanger. We wanted a second opinion and had another company come out and say the same thing.... charged us and left... wouldn't return our calls. We found Shawn on the Rinnai web site and gave him a call. So very glad we did. He came the afternoon we spoke and diagnosed a different issue. We were prepared to replace the entire unit, which incidentally Shawn had bid most competitively, however Shawn stayed on the job until he isolated the problem and got us up and running again. Shawns an excellent plumber and a good guy to boot! We are glad to find a professional that we can count on and recommend. Thank you Shawn !

John W.

Fantastic service at very competitive prices! I can't say enough about Shawn he's reliable and very knowledgeable, he always picks up the phone when you need him which is more than you can say about his competitors. He did a combo boiler and water heater for us in two days and we can't be happier with the system and service.

Laurent D.

Shawn removed a 30 yo oil boiler with tank by a Viessmann combi unit (natural gas). The job done is great, done in a timely manner and with a competitive price. I would recommend Shawn !

Sang L.

Finding a good Plumber to install your Boiler or Hot Water Heater is not just about getting the lowest cost, although that is important. It is about follow up service and commitment by the provider who takes pride in their work and follow up to insure things are done right.
I had Shawn replace my 33 year old Boiler and Hot Water Heater with a Tankless Navien NCB240E in December, his quotes came in $k lower then another quote which we got from HomeWorks for the exact same installation with no promised installation time. Because it was just before Christmas and I had family coming in, he managed to fit me into his schedule. The work was done very quickly and as promised. I had ordered couple of NEST Thermostats and they did not arrive in time so I replaced these myself after the installation. Because my house was old it was using a 2 wire system and while NEST didn't state specifically, I later found out that it will not work unless you have 3 wire or special modification to have a common wire or power source. On Jan 1 (new years day), one of the valves controlling the heat got stuck, we called him with the issue and he showed up on New Years Day and replaced the Valve!
A week had gone by and we ran into another problem where we were getting strange ERROR codes on the Navien that was causing it to shut down, we contacted him and he showed up later in the day. The problem was strange in that it would error but then clear itself. After he got the error to go away, it came back again. Shawn ended up coming by 3 times on the same day and he also came by late in the evening. The problem turned out to be a defective sensor from the Mfg. that was causing this issue. He offered to come back which would have been almost midnight. We asked him to not have to do this as it was very late so he offered to come back first thing in the morning. Shawn showed up bright and early this morning with the part and got our system back up and running.

We are extremely happy with his work and we know that the failures were not due to his work but manufacture defective part, what it important to remember when you pick a plumber is the service and standing behind their product. You don't call a plumber when everything is working fine, but when something goes wrong, you need to know that there is someone on the other side that will do whatever is necessary to get you working and we found Shawn to be that person.

We are extremely pleased with his service and we also have some AC work we planned this summer where we will absolutely use him for the work.

I recommend Shawn as an excellent plumber and a person who stands behind his work!