Shaka Plumbing

Terrance R.

Called Shaka Plumbing for an emergency at 3pm yesterday. But I wanted it done the next day if possible. Neil came to my property within 20 minutes after I called. Came this morning after I secured water to property. He did a great job. He made sure he cleaned up after himself.

Robin D.

Shaka Plumbing may claim to be a 24/7 plumbing service but, in my experience, they are not. Our plumbing was backing up into our house. Google helped us to figure out that we should release the main drain at the outside of the home, which is brand new construction btw. Once we released the drain, all the sewage in the house drained out (It was gross; use your imagination here). Our builder even came out to investigate if his plumber was the cause. Nope. Turns out it's the main sewer line and only a professional with an auger will do. It's 7 o'clock on a Sunday, regular sh*t floating in .... and Shaka's 24 HOUR claim just aint so. Sadly, they're in good company as NONE of the 24 hour plumbers seem to work on Sunday evenings. Shaka DID call back and said that he would TRY to find ""one of his guys"" who could help us. His 20 minutes has turned into an hour and 20 minutes and no answer when I called him back. I'm guessing he couldn't find anyone. And the search continues...

Ernie P.

Called the number listed on the website on Monday morning and was able to get a visit Tuesday afternoon. Having pictures of the job helped. When they called to coordinate, I texted the pictures which I feel, helped get the job done faster. Neil had the part ready and was able to complete the job in one quick visit. Would definitely use Shaka plumbing again.

MC R.

I looked this company up and called them knowing its 24/7 since our water heater broke and badly needed servicing. I called and it just kept on ringing. I left a voicemail and the next day called again thinking last night they were just busy. But I kept calling and calling throughout the day and no one would answer. I thought this was a 24/7 company. Guess not.

Guy P.

Lehi from Shaka plumbing is possibly the most helpful and nicest plumber I have ever met. We called him to locate a cesspool and after he had worked hard and was unable to access the sewer line he didn't even charge us. He was full of very useful information and was extremely friendly. I will be recommending him to everybody I know. Thanks Lehi!

Christine K.

We had to replace a shower valve and cap off some pipes and our scheduled plumber canceled but the water was off just for this issue and he was the best! Neil was responsive, professional, and reasonable! We manage many properties and he has always come through for us! Thanks Neil! Highly recommend.

Mary K.

I never actually used Shaka's services because their quote was double than other quotes. I gave 2 stars because they were responsive and I was going to use them based on that but when I got a quote for $300 to clear my main line and a possible additional $150 if I had no clean out, I had to get a second quote. I ended up using another company with just as great service and only ended up spending $175 and I didn't have a cleanout.

Lee R.

I called Shaka Plumbling on December 23, 2016 to fix my main pipe in the kitchen. A service guy came in and told me that need to jet the main pipe and quoted me $800 and I agreed. The owner ""Neal"" came on Jan. 5, 2017 with his employee to jet the main pipe. They took their time trying to snake the drains that lead to the main pipe. When Shaka Plumbing came on December 23, 2016 I told them Roto-Rooter snaked all the drains the week before and that wasn't the problem. Both companies agreed that the main pipe needs to be cleared. Neal came about 11am and left about 2:30pm. My drain was not fix and it was worse because the water was backing up to my restaurant floor from the kitchen drain. I called Neal had he said that he was coming back which he did around 4:00pm by himself. He said his worker had to leave. I told Neal that I need to open at 5:30pm and he said no problem but the job was to big for him. He made a big mess on the floor and did not clean up after himself. He finally finished around 6:30pm and I had to clean up his mess and then I could open after 7pm. Neal charged me $375 per hour for six hours for a total of $2,250. Do not trust this guy! I called him more than a few times and I wrote him emails but I got no response. This is my first review for Yelp.

Rod E.

Horrible service! Terrible follow up. I found this ""service"" online. Made contact with a dispatcher (Elizabeth); she told me to take pictures of the problem and email them in so they could get a quote to me. I received no response by email, even after I sent a second email. I did get an appointment 2 days later because they were busy. On the day of the appointment, they called me a hour past the appointment time to tell me they were going to be late. When I told the dispatcher they were already an hour late, she had no response. Don't use this service, they obviously think their time is more valuable than the customers.

Lisa J.

We had a self-created plumbing emergency and had no hot water. I tried to contact our ""regular"" plumber but wasn't able to reach anyone. I called Shaka and was shocked when Amber said they could have someone out that same day at 11:00. Shortly before 11:00, Jeremy called to let me know that Neil was on his way. Neil arrived, assessed the situation, said he could fix it - on the spot - and he was done in about 20 minutes. BONUS - it didn't cost me nearly as much as I expected. I couldn't have been more impressed! Looks like we have a new ""regular"" plumber!