Shaka Plumbing

Sue A.

I am a property manager and one of my tenants contacted me a couple days ago with a plumbing issue. Her bath tub was backing up with really gross sewer water and her toilets were bubbling. After contacting all of the big boy plumbing companies, I had just about given up. Nobody could get to our issue that day and would have to reschedule for the future. My tenant has a friend of a friend which turned out to be Shaka Plumbing. They too were very busy that day however they managed to find time to squeeze us in in the afternoon. They resolved the issue quickly and billed us a very reasonable service call. As a property manager, this is the kind of service that I am always looking for. Well done Shaka Plumbing! You rock!

Leanna L.

I began using their services back in early 2000s when they were formally known as Alpha Omega Plumbing. I never had a problem with them getting the job done or feeling overcharged when I needed work done for checking and replacing hosing and fixtures for my bathroom and kitchen sinks, or laundry appliances. I used their services several times when I lived in a condo since 2003 and then upon my move to a townhouse in 2012. In August 2019, I had a leak occur from my upstairs bathroom causing my ceiling of my downstairs bathroom to bubble and sag. I was on a limited time frame as I was to leave on a trip in 10 days and needed my family to have peace of mind while I was gone. I called a few plumbing companies to get estimates, however, I either did not get in contact with someone directly, or was told that there was a cost to the assessment, which would go toward the repairs if so needed. I hesitantly scheduled with them for their soonest availability, which was two days later. Shaka Plumbing (Niel) responded to my message quite quickly, stated no charge for assessment, and could come that afternoon. Chris arrived promptly. He was friendly, efficient about the assessment, and seemed honest in his recommendations and suggestions. He took the time to explain the general and common issues of the waste and overflow piping and gaskets that may have caused my leaks and bubbling, and the repair options. He was patient with my many questions, was very accommodating to my schedule; and best of all, able to come the next day at my convenience to do the job. Chris worked efficiently, and was also able to coordinate a freelancer to close up the work area on the bathroom ceiling right after he was done with the pipes. He finished the job within the time frame he estimated with no fuss. He was polite and friendly, and even showed me the basis of the project and the guts of all the plumbing (and everything else that was living in the drain...YUCK!!) that he took out. In addition, Chris was willing to help me purchase supplies and come back on another day that my schedule would allow, to help me with caulking the tub to further minimize water leaking to the ceiling. Thank you!!! Thank you!!! And THANK YOU!!! Chris represented the company well to demonstrate a no fuss, job well done with prompt and efficient service, and with a personable and friendly smile!

Peggy G.

It has been over a week and I have still not heard from them. I don't think I ever will again. I did file a BBB complaint. *New Update: Shaka never responded to BBB. They have gone silent. BBB has suggested other means of reporting them.

Dave H.

I gave 3 stars cause the price changed due to larger equipment used to unclog main water drain, I really don't understand why I was quoted a price, than it jumped $30 more , the equipment was portable.

Ailie S.

Down right the most honest, kindest, professional service I've ever received!!! While my husband was out of town my main water valve to my home and water was leaking down the road. Shaka plumbing face timed me to help get the leak to slow down. I was still leaking pretty bad so they came and got it to slowdown until they could fix it on Monday. That's not even the best part, I initially started calling plumbers on yelp....Do It Right Plumbing told me it was going to cost me $5,000 and not to call other plumbers because they would just over charge me. I text them pictures and was like it's just a valve leaking, but they said it was still a $5K job. Let's just say Shaka didnt not even charged me $1K....actually it was under $500, and they came out on the weekend and Monday morning. I'm so thankful for honest people still in this wold. That is what you will get with Shaka Plumbing HONESTY!!! Thank you so much, leaks dont have to be a nightmare anymore, I will never call another plumber!!!!

Jason U.

Called around 4pm on Friday and Neil said he would come around 7pm. He showed up looked at the problem and scheduled to come back the next day. Neil came back and fixed the problem with ease. I will definitely call Shaka Plumbing again. Thanks for the great service!

Chelsy T.

Thanks shaka for coming through. I didnt like that I got quoted one price of 120 for drainage but 150 when they came to fix. That was a negative mark for me. Grateful yall honored the price that was said. On a positive note! Yall came when everyone was busy and stuck to my schedule. Did it within the hour Negative marks: Not honoring the quote given Cleanliness, felt like yall just installed, fixed then dashed for what I paid. I expected a some effort.

Charlene M.

this company is very affordable and gets their job done quickly. chris was very informative and was able to fix my kitchen sink very quickly! Thanks Shaka plumbing more power

Terrance R.

Called Shaka Plumbing for an emergency at 3pm yesterday. But I wanted it done the next day if possible. Neil came to my property within 20 minutes after I called. Came this morning after I secured water to property. He did a great job. He made sure he cleaned up after himself.

Robin D.

Shaka Plumbing may claim to be a 24/7 plumbing service but, in my experience, they are not. Our plumbing was backing up into our house. Google helped us to figure out that we should release the main drain at the outside of the home, which is brand new construction btw. Once we released the drain, all the sewage in the house drained out (It was gross; use your imagination here). Our builder even came out to investigate if his plumber was the cause. Nope. Turns out it's the main sewer line and only a professional with an auger will do. It's 7 o'clock on a Sunday, regular sh*t floating in .... and Shaka's 24 HOUR claim just aint so. Sadly, they're in good company as NONE of the 24 hour plumbers seem to work on Sunday evenings. Shaka DID call back and said that he would TRY to find ""one of his guys"" who could help us. His 20 minutes has turned into an hour and 20 minutes and no answer when I called him back. I'm guessing he couldn't find anyone. And the search continues...