Sewer Specialist and Septic Tank Pumping

Roman A.

Needed a septic tank pumped, fast, friendly & professional. Will be using their services again for sure. Price was great. Thanks!

Scott B.

I had this company come out to clean my septic system out and evaluate it. They were unprepared to take the covers off the septic. Once they did the report and cleaned it out I had another company come out and they advised me that the clean out wasn't done sufficiently. I have since needed to call another company out to re-pump it. They also charge me twice as much as Quoted upon completion of the job.
Once I alerted them that there was still sludge in my septic they want to charge me again. I have since called another company and paid them to properly pump my septic tank. I would not allow my penta back onto my property. They cannot be trusted

Aaron R.

Michael Penta and co. did a fantastic job draining our 1,000 gallon septic system. We were on the verge of overflow on a Friday and they promptly came out on a Monday morning to pump our system. I was quoted for digging but the charge was ultimately waived because it was fairly minimal, which I appreciate. We were also advised that a few roots are growing into our main line which we need to have rooted to prevent future back ups. They were on time, polite, answered my questions and provided great service at a fair price. We will use Michael Penta for all of our future septic needs.

Chad Z.

These guys are great! Office staff is responsive and always available, field staff knows their stuff and works quickly, and Michael Penta is honest and hardworking. I'd say this is a good ol' fashioned family business.

I've been having them work on my septic systems monthly to get a neglected problem under control. They're great at coming up with solutions and even replaced my septic covers and access plates free of charge.

I definitely recommend this company!

Bahar S.

Wow! This company really took care of business. Our septic tanks were about to overflow and we are in quarantine so we were in a bind. Our driveway is really narrow so only a small truck can come up the driveway to access the septic tanks. I called and messaged a handful of company and this company called me back immediately. They sent someone over to check out the driveway Within a few hours and the next morning they sent a small truck to pump the tanks. By noon the next morning our dire situation was completely alleviated. I'm so grateful for their fast, efficient and quality work.

Bec S.

Beware this company. Sorry but Michael and his company were not good at the job. I know that now because I had to get a company that actually knows what they are doing (Gopher Construction) to fix an ongoing problem that Michael was not able to fix, did not understand and in fact made worse. That didn't stop him charging me thousands of dollars while he tried out different things. I now have my leaking septic tank fixed but only because Gopher Construction fixed it. Michael was entirely unable to and I kept having to pay for pumps as the problem got worse, and more work in an effort to fix the problem, when he should have just admitted he didn't understand what was wrong. He did give me one complimentary pump to make up for what was happening, but he still charged thousands for all his trial and error before I had to conclude he just didn't know what he was doing when it came to my septic tank. He also insists all communications go through his office for the most part which is very frustrating: you want to be able to talk to the actual expert when you're experiencing a major problem. I'd strongly warn homeowners against using this company.

UPDATE: Michael's company offered me money to remove this review. It was not the cost of the work, or even close. He asked what the other company had done in a voicemail message to me. I had moved on so did not call back. After that - as is normal for this company - I heard from his office. Not Michael. Offering a low ball amount of money to remove the review ($500). Then when I said that was not at all interesting to me to remove this review, as it would not start to make it right, they offered $1000. This is less than a third of what I paid. And they had worsened the problem. Would I have liked $1000? Yes. But I cannot take money when I know there is just a bad company out there. I don't put up Yelp reviews often and I have to be really happy or really disgruntled to do so. It also bothers me that Michael has set up on Yelp under various company names, so he can avoid poor reviews. I think that says it all.

Jeanne R.

Best services. I recommend 100 percent! Always available the same day. Really like that they take credit card.

Danielle W.

Michael Penta came and pumped my septic tank, they were extremely friendly, professional & answered all my questions. I will definitely call them for my next service.

Merrill S.

A remarkable experience! Michael Penta is the only plumber I've ever met who really understands urban sewage ejector systems. (An unfortunate part of living in the hills.) He diagnosed, and repaired problems no one had noticed before. I am very impressed! And the truck he shows up in is Star Trek ready! (PS: Vicki rocks!)

Shelley W.

I have a house in urban LA with a septic. I have never had any problems. But putting the house up for sale and needed it pumped and inspected. Long story short we had to replace the tank so it could be certified. We have had some delays due to weather and the need to relevel the driveway to put in a new driveway. Mike the owner is an incredible person. He is busy and has an awesome office manager Vicki that do their best to understand your concerns and make it right. We had few miscommunications but more due to weather and that I am busy as they are. I HIGHLY recommend Mike for your septic needs. He is a very ethical and knowledgeable person. Thank you Mike! Michele L.