Sewer Master, A Private Sewer Lateral Contractor

Stone S.

Bought a house in the Oakland hills (1st house) and had a lot of other work to do and Sewer Master was a very simple process with minimal lift on our end to get what was needed done. The site survey and doing the actual work was so fast if kind of felt like we missed something or needed to do more. They only issue was that there was some lapse/miscommunication about schedule the survey and work so we weren't fully prepared the day of.

Alex W.

Vincent and his team did a great job on our private sewer lateral. He provided a reasonable quote and stayed true to the estimate despite some challenges when dealing with the city that complicated the work significantly. We appreciate his integrity and following through on the estimate. The work was efficient and the crew did a great job. We wouldn't hesitate recommending Sewar Master.

Z A.

We had a tricky sewer lateral certification with EBMUD disagreeing on where it was located vs in practice. Vincent was immensely helpful dealing with the city and helping to resolve everything in a timely fashion without additional work on our part.

Shira L.

Vincent was prompt and forthcoming when I requested him to provide an estimate for a sewer lateral replacement. He was able to come within 2 days of my initial call, and scoped the line while I was at work. Vincent sent a detailed and competitive quote and offered to answer any further questions via email/phone. We had a bit of back and forth via email, and ultimately my husband and I decided to go with another competitive quote with a (more) local company. Based on our initial experience with Sewer Master we would highly recommend you obtain a quote from this company. Vincent's price was nominally different from the company we went with. Thank you for your time.

U D.

Sewer Master has a masterful individual as its leader. Vincent may appear a bit rough on the edges but make no mistake in doubting his work ethics and commitment to executing your job. He gave me an estimate to perform sewer lateral but mind you, the work that was predicted by him was less than what his crew ended up doing. Work scope became bigger but there was only $100 increase from the original estimate. Not only this, but he executed the work in a very short notice including getting the certificate of compliance from the city, all within 2 days! He was also very accommodating in getting paid late, directly from Escrow which was closed a week later. Look no further for your sewer needs.

Nelson M.

TLDR: Vincent is my kinda guy to work with, I'd recommend working with him if something comes up.

We had just bought a place out in Berkeley and was getting quotes for sewer lateral replacement since it was assumed we needed it. Had scheduled for a couple people to come out and give me their opinion where I had gotten quotes of 6k+ to address. Out of all of them, Vincent was the only one that had the insight and the detailed oriented thinking to realize we may be exempt. Vincent started conversations with the city and eventually got me the certificate based on the exemption he argued for.

Never met this guy in person since I just instructed him to swing by the house while I was at work but I owe him a beer since he literally saved me thousands of dollars after what paying him for his services for obtaining the cert.

Mark M.

We needed to have our sewer lateral replaced before moving. We shopped around and found good reviews for Sewer Master. Vincent's timely responses and professionalism in conducting the assessment were impressive. After he left, I texted my partner, ""Vincent really knows his stuff!"" and he eventually won our business. He took care of everything behind the scenes, and within a few weeks, everything was done, including obtaining the required certificate, completely free of friction. Our property looked great after the work was completed. The cost was very reasonable (exactly what Vincent estimated), and the crew left very few traces of the substantial work they did on our property while we were away. We won't have to do this again, but if we did, we would go to Sewer Master.

Reid M.

If you need a sewer lateral certificate and don't think your old pipes will pass the test Vincent at Sewer Masters is the guy to call.

Last year the City of Berkeley notified me that I needed a lateral certificate on a small commercial building that was built in the 1930s. I had four companies come by and send their cameras down the sewer. All 4 companies instantly spotted clay pipes and said the only way to pass the lateral test would be to replace them. With the sewer line entirely under concrete pipe bursting was the recommended replacement method.

Price estimates varied widely with the big name companies coming in very high. Sewer Masters and another smaller company were fairly close in price but after meeting Vincent when he came out for his inspection I felt most comfortable going with him.

Vincent's crew was great. They showed up on time and worked quickly. They blocked off the area they were working in to keep passers by safe but kept paths open for people to get by both on the sidewalk and in and out of the building.

The crew ended up having to do more digging than they expected but they stayed late and finished the job in one day. They also did an excellent job of matching the concrete finish in the areas where they had to cut holes in it to pull the new pipe through.

Recently, we've been having sewer backup issues at another Berkeley building. After clearing a blockage one of the big rooter companies videoed the sewer and found collapsing clay pipes out in the street. They came back with an expensive estimate to replace the pipes so I called Vincent in again.

Vincent came out the next day, videoed the pipes and found the failing area but said that the lateral in the street was most likely the City's responsibility. He immediately emailed his contact in public works who confirmed that the ""lower lateral"" was Berkeley's responsibility.

Vincent's honesty saved us a lot of money.

Jasmine M.

Thank you Sewer Master!, Vincent is a expert in his field and saved me from wasting my time and money!

Amy T.

Thank you, Vincent, for making 2 trips to my home to do a quick camera inspection of the sewer lateral. To be clear, Vincent came out before the appointment and did the inspection. I wasn't notified initially, so I was skeptical/uncertain as to what happened. No offense, but when do service providers provide a service without telling you that it was done and you had no idea that it was happening before the appointment time?

Needless to say, he rolled up over again after listening to my concerns. He was transparent and allowed me to record the camera inspection. Also, he gave some very helpful insight on a drain pipe that we did have issues with months ago. OK, let's be clear... Sewer Master only works with sewers... not any other type of pipe, so I really appreciate his patience in dealing with our inexperience.