Sewer Master, A Private Sewer Lateral Contractor

Landon C.

I recently bought a home in Castro Valley and needed to have a sewer inspection done to confirm an issue that was found on the home inspection report. I called Sewer Master and Vincent showed up the next day on time ready to work. He inspected the sewer and discover that the previous inspection was not done correctly. Because Vincent did the job correctly he saved me 8000 dollars in unnecessary repairs and fees to the city. If you need to have an inspection done call Vincent.

Pam P.

Vincent Gaines owner of Sewer Master is outstanding. He is timely and thorough. Vincent inspected a home for free that we had listed. He noticed previous work and was able to ascertain an existing sewer lateral certificate that had not yet expired. I highly recommend Vincent for any plumbing and sewer needs.

Pamela P.
Broker

Melody P.

I highly recommend ""The Sewer Master"" -owner Vincent Gaines. He inspected a home we are going to list for our client. He was the only company that inspected the sewer for Free. Everyone else was charging my clients. Vincent scheduled an appointment with me and was able to inspect the sewer without me being present. He video the sewer and it was clean. He did some research for us and found out the existing sewer exemption certificate was already in the EBMUD system.
Thank you so much for being so honest and helpful Vincent.

My client really appreciated it and so do I!

I highly recommend using Sewer Master

Lawrence H.

Mr Gaines investigated my sewer/plumbing issues recently. I was prepared to spend as much as $10,000 for services rendered. I was pleasantly surprised that his focus was on solving my problem not so interested in providing estimate or quote. In fact the solution may not involve me using his services and cost me less the $10,000 I had budgeted. That is what I call customer service with integrity!!! I would recommend Mr Gaines to anyone and will call again if I have similar issues.

Lawrence

Danielle D.

Blessed to be a first-time homebuyer of a cute California bungalow, which of course, meant a very old sewer lateral that needed to be replaced.

Got 4 bids, Sewer Master's came up the best so decided to go with them. Paid the $500 deposit, work was scheduled in ~2 weeks, with work completed in one day. Very straightforward, received the EBMUD compliance, everything seems A-OK. No hidden fees from the estimate, paid online by credit card, and happy to have one less homeowner project to worry about. Thanks Sewer Master!

Matt F.

vincent is first class! he revised our estimate LOWER for the sidewalk compliance certification law for the city of oakland and he completed the inspection FOR FREE both times!

hes an honest, hardworking, straightforward guy and will tell you like it is and not overcharge for work. they dont make them like vincent / sewer master anymore. i would highly recommend his work for any plumbing / sewer work needs you have. i cant believe that he has anything BUT 5 star reviews. his professionalism is matched only by his likability. he personally answers most of the time i call and he knows the business like the back of his hand. theres no one i would trust more to recommend for any of your sewer lateral / plumbing needs.

sewer master / vincent rock!

Ajay V.

Short & Skinny: If you want to deal with someone that follows unethical and dubious business practices, feel free to go with Vincent/Sewer Master. Vincent quoted me 3x+ the estimate for the SAME EXACT work, which he/his company provided an estimate for 4 months prior. See attached photos. Save your $ and get your work done with someone who'll be honest and transparent.

I'm in the process of purchasing my first home, which needs sidewalk repair work. Since city requires homeowners to repair the sidewalk, I was looking for folks who can help to fix along with certification. As part of the seller's disclosures, one of the documents was the sidewalk repair estimate from Vincent/Sewer Master from March 2020, which the seller's agent at the time had requested. So, I looked up Sewer Master and saw good reviews, and decided to reach out for a quote. Mind you, I did not mention about his estimate from March intentionally to see what Vincent will come back with.

To my disbelief, Vincent's estimate for the SAME EXACT WORK with the same exact pictures from the previous estimate was 3X+ more! See attached photos. Thanks to having the old estimate, I was able to call Vincent out on his bluff. I sent Vincent the old estimate asking why such a huge discrepancy and he claimed the old estimate from March was a ""mistake,"" which he'd just caught yesterday. Really?! For a business that's been around since 2012 and does this type of work day-in-day-out as listed on his Yelp profile, how can someone make such a mistake? He then offers to ""rebid the job"" as if that's going to miraculously change the estimate, right?

Purchasing a home in itself is a tedious, stressful, and expensive process. As buyers, you'd hope to come across folks who'd be honest and transparent yet when you encounter such experiences, it's disheartening, frustrating, and infuriating.

My hope for Vincent is to not cheat his potential customers and be honest and forthcoming. My hope for future customers is to decide what type of businesses you choose to deal with in the future. Get multiple quotes! Vincent/Sewer Master will certainly NOT be getting my business.

Laura K.

Vincent was the cheapest bid we received for replacing our old clay pipe sewer lateral. His crew was quick and professional.

Highly recommend.

Houston G.

Have used Sewer Master on both the listing side and buyer rep side - 5 stars to Vincent and his team. Extremely responsive, reasonable quotes, and quick inspection turnarounds. If you need a sewer or sidewalk inspection, look no further than Sewer Master!

Audrey B.

My husband and I just bought a house and were confused about the process for completing the sidewalk compliance. Vincent was super helpful in explaining how the process worked and made us feel at ease. Not only that but they got it taken care of on very short notice and delivered the certificate to our house. We really recommend giving these guys a call for sidewalk compliance!!