Sewer Master, A Private Sewer Lateral Contractor

JL J.

So, we had a blockage in our sewer that revealed a multitude of roots in our clay pipes. We had been forced by this untenable situation to not flush any toilet paper until our sewer lateral could be replaced. That's when I got real busy asking my friends and family for a referral.
I was referred to several contractors and easily decided on Vincent and Sewer Masters. What a thrill to finally find someone who is all about professionalism and great service at an appropriate price.
With the holiday looming, extra staff was assigned to complete an extensive sewer lateral replacement in only one day! Staff were all about business which is exactly what I wanted to see! I'm happily flushing and will recommend Sewer Masters without hesitation!

Jonatthan J.

What can I say, Vincent and his company are the ideal people you want working on your sewer system. Not only was his bid the most competitive but he worked with us to get the job completed. He is straight to the point, intelligent in his abilities, and true to his word. He allowed us to make the initial payment with a credit card (without an exorbitant charge) and was willing to wait for the EBMUD reimbursement check to complete his payment (no other contractor around was willing to do that, I know because we called them all). It took him one day to complete the job while others said 2+ days. His team was very accommodating, allowing us to change the scheduled work date due to guests. Also, he is very prompt with his responses not to mention how he perfectly coordinated with EBMUD to have the inspection done.

Robert M.

Vincent came to our house today as scheduled. He was on time, professional, friendly and no-nonsense. In short, he was the perfect contractor. I highly recommend considering Sewer Master for your next sewer issue.

James Y.

Sewer lateral review:
Responsive. Quick and painless transaction. Reached out to setup the job and got my PSL cert in less than a week.

I couldn't be more satisfied with the work and professionalism of this company. Price is competitive especially for the ""trenchless"" non-invasive method.

Definitely recommend to anyone looking to change out their sewer lateral.

Will F.

Vincent was very knowledgable, friendly and helpful. He was able to work around our schedule and got a crew out to do the work on time, when he said he would. It turned out we needed significantly less work than was originally estimated, and Vincent was honest and happy to tell us we were going to be paying around $4,000 less than we were expecting. He could have easily kept that information from us and made a quick buck, but he had the integrity to save us money instead. I can't recommend Sewer Master enough, and I know who I'll be calling when it's time to check the sewer lateral again.

Amer M.

Sewer Master is a great service, Vincent helped me replace my sewers in less than a week. Took care of all permits and provided great quality work. Highly recommend their service.

Pro B.

Vincent helped us understand and repair our sewer lateral. Every interaction with him has been positive - he's good at explaining what's happening underground and the work that needs to be done. Will recommend him and Sewer Master to anyone needing PSL work.

Derek W.

Would highly recommend this company for sewer lateral repair. They were fast to identify the issue and the work was handled professionally.

Leslie T.

Sewer Master told me what I needed & how to accomplish that. He responded quickly, was professional & courteous.

I'm Z.

So I call this company and they say they can come out on a Saturday between 11-1. I had plans to go out of town, but I needed this done. I specifically asked the person on the phone to have whomever was coming to call, text or email to confirm firm they were coming or to re-schedule so I wouldn't waste my weekend. So I rearrange my weekend and wait.

Go figure, no show, no call.

Thanks Sewer Master for wasting my day.