Service Contractors Plumbing

Sherry B.

They are not responsive at all...we had a need with a hot water heater. No hot water for 4 days. Had to call another contractor who handled it within 2 hours. Would not recommend!

Yahya K.

DO NOT use this company.. unless you want to hear a FUCK YOU on your call. Else call AHS and tell them to switch the contractor.. Wait another day or 2. They told us that the motherboard burned due to regular use. they told AHS that it burnt because of a power surge. There was no power surge.

Chris A.

This company is a joke. When you call the office they have a recording saying they are helping other customers so leave a message or stay on the line and they will be right with you. I left a message and never got a call back. I waited on hold for 15 minutes and no one answered. The were assigned by my home warranty company to replace a water heater. They scheduled an appointment and were supposed to be at my house between 10am and 2pm. At 6pm the tech finally showed up and then because I had shut the water off to the water heater because it was leaking he told the warranty company that I had tampered with the unit and he could not diagnose the problem. I had told him to just turn the valve to open the water line and he could see the water coming out of the bottom of the unit. He didn't bother to do that and so my home warranty company denied my claim and would not pay to have it replaced. I would stay far away from this company and if they are assigned by your home warranty company ask for another company.

S S.

They are awful and if I could put no stars I would have. Mikayla has the worst customer service skills than anyone I have ever dealt with, first they did not show up for the appointment, after I left work and waited a hour for them to show up. I called a dozen times and left voicemails to no avail. I ended up having to take a 2nd leave from work to meet them. They were assigned to me by American Home Shield, which I believe is in cohoots with this company.

I have cracks in my toilets and I live alone with my dog and Service Contrators Plumbing told AHS these were not due to normal wear and tear and therefore they will not replace them. When I bought the house the toilets were cracked and I was told AHS would replace them but that is not the case. They are taking the word of Service Contractors instead of the customers.

Taye M.

This company is a total sham. This very unprofessional plumber just did a patch job on my downstairs toilet. Now there is water leaking behind my walls in my dining area. They need to be reported to the BBB as well. And American Home Repair offs at fault as well for sending these idiots to my home in the first place... AVOID THIS COMPANY AT ALL COST!!!

JP P.

HORRIBLE and they never even got to the house!

Worst customer service. Makayla is nasty, rude, aggressive and completely lacking in customer service skills and basic human understanding.

She made the entire process more difficult and to where we absolutely cancelled the appointment and started the process over with another vendor.

Cyrus A.

Avoid this company, especially if you are making a claim through American Home Shield. They failed to make the necessary repairs, they failed to communicate, and they lied about the condition of the items in need of repair.

Gina V.

Terrible customer service. Takes forever to get through on the phone. They do not follow up & do not do what they say. 2 months of dealing with them to fix a faucet and still no resolution. They were sent through AHS, but I would not use them again. Do not use this company!

Kevin H.

They came out and cleared laundry room line. Four days later it backed up again. I wouldn't use this company again if they were free. The receptionist is rude and arrogant.

LeeSa S.

we called AHS because our water heater's cold water valve was leaking
AHS sent this company out to our home, first of all the man Ramon came with his son, secondly he added additional charges and claimed we needed a whole new gas line(mind you only the cold water valve was leaking) so wtf does the gas line have to do with anything!? i gave one star because it wouldn't let me post my review without a star but I WOULDN'T RECOMMEND THIS COMPANY TO MY WORST ENEMY.