Service Champions - Martinez

Adam C.

We had David D come by and upgrade our Zone control board, after we had trouble with our new thermostats. David was nice, courteous and showed up on time as promised. He wound up having to do a little more work than was originally estimated, but did not charge us more after we had agreed to the original estimate. Setting up an appointment was super easy (no real wait to talk to someone) and they were able to offer same-day.

We decided to participate in their MVP program as it seemed like a pretty good deal for the year.

A bit of a shot in the dark for us, and glad we found them.

Suzie K.

We had Service Champs out for our furnace maintenance appt. Jeff showed up at the beginning of the time slot and completely his work timely and answered all our questions.
He explained some potential future issues, but didn't push for any charges as our system is working well. Really couldn't have asked for anything more. Our experiences with Service Champions for HVAC & water heater have been excellent.
SZK

Diane H.

The technicians are always so helpful and knowledgeable. Lee came today for a Winter tune up and so appreciated his time and care he spent explaining heater and hot water heater maintenance needs.

Karen T.

I wad told by multiple technicians that I couldn't replace my communicating thermostat with a Nest. Zach came to do a tuneup with my furnace, and after completing that job replaced my thermostat as well!

Very thoughtful and courteous. I wI'll recommend Service Champions and Zach to anyone who needs heating and air service.

V F.

I would like to express our complete appreciation and satisfaction with our last service and routine maintenance of the HVAC system in our home. As always, your staff is exemplary, both knowledgeable and professional. Service Technician Anthony Ball was awesome. Aside from being competent and knowledgeable, he was patient and friendly. Thank you for everything Service Champions, for providing excellent systems and personnel like Mr Anthony Ball to care and maintain our system.

Sara E.

Tony Ball is very soft spoken nice and professional. Took his time to explain and give me everything I need to know about my heating system including good and bad. Clean and respectful to my old furnace.

Jennifer A.

Had my regularly scheduled maintenance today. My technician, Alex Orvis, was very polite and extremely professional. He took the time to explain what he found and answered all my questions thoroughly. Thank you Alex!!!

Joyce O.

I have used service champions over the past 5 years and have watched their service deteriorate. They used to come out twice a year, once for heater and once for air conditioning. Now they complete all in one service and charge the same. They automatically deducted my annual membership in December and on January 13th notified them that I had moved to a new address and transfer my plan. We set a new date of February 24th. All of this was completed with an email verification of our conversation. Yesterday I received a text reminder of my appointment but it was listing my old address. I immediately got on the phone to update them and of course they could not come out and had no record of our conversation on the 13th. I spent over 30 minutes on the phone with them and finally was at a point of no return and asked for my money back since they did not believe their customers, or maintain accurate records. They have become a big joke!!!

Shopper R.

This company installed and maintains my HVAC. I am very glad I found this company. I'm on the prepaid maintenance plan (MVP). They call me to remind me and schedule every 6 months or so. I'm told exactly wich technician is coming, and at what time. The technicians always explain what they're doing very clearly, and show me pictures so I don't have to go up to the attic myself. The system has worked flawlessly for 10 years, and I expect another 5-10 years out of it. I get free safety checks on my plan, which I have taken advantage of after big storms and roof replacement. Thanks to this company and this plan, this is one area of my life that I just don't have to worry about.

Dianna S.

Needed help with setting up new thermostat bc old one went out and was without heat for almost a week. I'm already a client, so called my Service champions and got an appointment for the next day! Kyle Mills was my service guy and was awesome! Friendly, knowledgeable and dog friendly! So glad it was a quick fix, but also fix a small thing on the furnace that later down the line wouldn't be good. But also a quick fix! Thanks Kyle!