Scott's Plumbing

R R.

Got fleeced on the third job we hired the owner for, having put trust in him after good experience with first two jobs. However, if you are looking for a plumber who charges about $400 per hour, then Scott's Pluming may be a good choice.

The last job we had was a kitchen faucet installation. We simply called Scott's Plumbing and just asked them to get it done. We did not hide the fact that we didn't get other quotes. We ended up paying $800 for a straightforward install job. This included a line item of $396.12 for 2 angle stops, which as a standard practice is normally be included as part of faucet installation. (Apparently, this item was correctly included in the previous two job. As it happens, the previous two jobs were also installation of faucets, in bathrooms. Job-1: Installation of 1 faucet, total cost with tax = $269.52, Job-2: Installation of 3 faucets, total cost with tax = $626.89. Clearly, the angle stops labor was correctly included as part of the faucet installation on those two jobs, and not charged as a separate line item.)

The new job probably took about 2 hours (and was similar in terms of time/effort as the previous two jobs), but was charged about 3 times of what would be a reasonable price.

Bottom-line, we will obviously not hire Scott's in the future. We also learned a our lesson, and will not put our trust blindly in another business, and will likely verify that the cost of a job is reasonable each quote in the future. (Note: looking at a couple of other negative reviews on other websites, the response from the business is likely going to be along the lines of ""we quoted upfront..."" etc. However, this hides the fact that they were able to fleece us when we didn't were not paying attention.)

Dan W.

Read the reviews. I did not but wish I had. The fees charged by this company are astronomical. Had a couple of 3/4"" brass valves replaced. Easy access. Job took 30 minutes on site after they ran to get parts. Charged almost $800. Be very aware!!! Will never use them again.

Jim D.

Be prepared and have deep pockets, and you better not complain if it's not done correctly, which it won't be. And when you take him to court, he lies too.
What a peach, just don't use him.

Merlene P.

We had a main-line leak in our house and garage. I called Scott's Plumbing because he had good reviews and I wanted to give my business to an independent small business.
When Scott arrived he quickly assessed the situation and told me that in addition to the line repair, we also had major water damage in the wall and adjoining bedroom.
He quoted me $1685 to repair the line, and then wanted me to sign up for water mitigation repairs for and additional $5700. With no explanation of just what was going to be done. He also explained to me we had 10 days before mold settled in and we had to decide quickly what we were going to do. At this point, I had no idea how long it had been leaking so the 10 mark didn't make any sense to me.
I ended up having water mitigation completed by another company who charged me less than 1/4 of his price. Needless to say, Scott's pricing was WAY out of line.
I paid him to repair my main-line and his employee did a good job. When your main-line is leaking- you don't have the time to get bids. I honestly feel taken advantage of. Sorry Scott, thumbs down for this gal!

Eric P.

Charged me 250.00 over the phone just to show up, then told me he doesn't work on toilets and left, didn't fix the problem or do anything but steal my money.

Jeff C.

Worst plumbing service in the area, charged me 250.00 before even showing up, then said they don't work on toilets, tried to scam me into an upcharge saying I need airblowout for 1,700 then left. Called a different company to snake the line which is all was needed and the problem was fixed, this company will scam you.

Sue L.

I am a single woman. I had a pipe that was spurting water close to the hose bib where a rubber hose had come loose. Pretty simple fix? I was charged a $295 diagnosis fee (not to be credited to any work done) and given an estimate of $1765.65 for the repair. I am not kidding. I am also not stupid. This guy - it was actually the owner, Scott - was trying to take advantage of me, a woman, and the situation. No one wants water spurting out of any pipe uncontrollably. I got another plumber out who fixed it for $213.00. I wouldn't trust this man or anyone that worked for him!

Stephen R.

We've had Scott's Plumbing out to do two large projects and were very pleased to have the owner of the company completing the work. He stayed late and finished so that the remaining finish work could be done after a nasty water leak from frozen pipes required a total interior rebuild. He has been easy to communicate with and is always very responsive. I would definitely hire him again. Plumbing is a dirty job and to have a professional like Scott's Plumbing on the job is worth every penny!

Chef B.

Excellent: professional company, prompted on time, reviewed the job with me before and after, and best of all a father & daughter team. This is what America was made of - families working together and yes making America great. (Sorry Tump but it fits here as well). I will always use Scott's Plumbing for sure! You will NOT go wrong hiring Scott's Plumbing!

Traci S.

I had a leak in my laundry room from the ceiling. It was caused by the tub upstairs. I called Soctt's Plumbing. He had one of his guys come out. He looked at it, ended up getting some parts and replacing the tub spout. I was charged $500. I do not think this was fair. He had already done the work so there was really nothing I could do at this point. The leak got worse. I called someone else who actually came to fix the actual problem. It was a sharkbite part in the wall. He had to tear through the wall to find the issue. After tearing through the wall and replacing pipes and parts, He only charged me $200. I believe I was ripped off by Scott. I have emailed him and have received no response. Poor customer service. Give me my money back!