Scott's Plumbing

D D.

Billing rate was over $7.00 per minute!!!! That's more than $400. per hour!!!!
My 75 year old mother-in-law used Scott's Plumbing to replace a drop in kitchen sink. She supplied the sink and the faucet. Scott's supplied the basket strainer, the P-trap, and two plastic drain pipes connect the sink to the wall. They charged her over $1700.00 for this job which took just 4 hours .

I spoke with Scott the owner and he stated his prices are competitive and refused to make any adjustments to the bill for her.

$7.00 per minute
$400.00 per hour

No N.

DO NOT use these guys for your plumbing needs, unless you want to get grifted. They quoted me ridiculous prices for the work that needed done. I needed an outside faucet replaced and angle stops replaced under a kitchen sink. The first part I had done last year with a different plumber and it cost half as much as what Scott's Plumbing quoted me. Then the quote for the angle stops under the kitchen sink was $3000! A total of $4000 quoted to have that work done. When I told them I wanted to shop around and compare prices, the person from Scott's plumbing said ""Ok, let us know,"" then he left, but he came back 10 minutes later and charged me a $70 dispatch fee! Apparently he went to the truck, called his boss and said I wanted to shop around, and his boss told him to come collect the dispatch fee. $70 because they knew I would find a better price elsewhere. Looking at other plumbers in the area, such as J.C. Hurley Plumbing, and estimates are FREE! I should have looked around more and read more reviews, otherwise I would not have bothered with Scott's Plumbing, wasting my time or my money. Their prices ARE NOT competitive! Take the time and shop around because you'll save a ton of money if you go with just about anyone else.

On the phone, Scott DID NOT mention this dispatch fee, and his website also does not mention a dispatch fee. The guy who showed up came back later to collect the fee. On top of that, every single other plumber that came out for an estimate provided a FREE ESTIMATE and the quotes were less than half of what Scott's plumbing quoted for us. For example, to replace the front faucet and bib and access through the basement, Scott's quoted in at $875, while Shaw quoted $368 and Raptor (who I hired to do the work) came in at $305. On top of that, the extensive work getting behind my cabinets that Scott's said needed to be done, didn't even need to be done! They're not even competent enough to give a real quote. They tried to scam me and they'll try to scam you too guys! DO NOT GO WITH SCOTT'S PLUMBING UNLESS YOU WANT TO PAY A LOT OF MONEY FOR WORK DONE BY AN INCOMETENT PLUMBER.

Jason H.

Scott was very professional and knowledgeable. I appreciate his honesty and integrity! If you want the job done right the first time Scott is the one to call!

Brandon R.

I was quoted 4x higher than other competitors after a $95 estimate. After hearing from friends after the estimate I decided to try scotts' competitors to only find out how high the estimate was for a fairly simple job.

Jeff B.

The plumbers are ok. Don't call the HVAC guy. He has a terrible attitude and will not listen to any advice because you are the dumb customer and he is the great hvac guy. I had a leak behind a wall in the condensate line. They said I needed an hvac guy. I pointed him to the location of the leak, then I had to leave. He checked my hvac and water heater and said the water heater is old needs to be replaced. That's it. I knew the water heater was old but I needed the leak behind the wall repaired. The next day I had to cut a hole in the wall. found the hole in the pvc condensate line and had to repair it myself. Replaced the water heater myself as i was planning to already. I wont call them anymore. They lost much business with me. I'm an apartment maintenance supervisor.

Laura V.

Not happy at all with service. Will not call again for a 100% mark up on parts. And overpriced labor.

R R.

Got fleeced on the third job we hired the owner for, having put trust in him after good experience with first two jobs. However, if you are looking for a plumber who charges about $400 per hour, then Scott's Pluming may be a good choice.

The last job we had was a kitchen faucet installation. We simply called Scott's Plumbing and just asked them to get it done. We did not hide the fact that we didn't get other quotes. We ended up paying $800 for a straightforward install job. This included a line item of $396.12 for 2 angle stops, which as a standard practice is normally be included as part of faucet installation. (Apparently, this item was correctly included in the previous two job. As it happens, the previous two jobs were also installation of faucets, in bathrooms. Job-1: Installation of 1 faucet, total cost with tax = $269.52, Job-2: Installation of 3 faucets, total cost with tax = $626.89. Clearly, the angle stops labor was correctly included as part of the faucet installation on those two jobs, and not charged as a separate line item.)

The new job probably took about 2 hours (and was similar in terms of time/effort as the previous two jobs), but was charged about 3 times of what would be a reasonable price.

Bottom-line, we will obviously not hire Scott's in the future. We also learned a our lesson, and will not put our trust blindly in another business, and will likely verify that the cost of a job is reasonable each quote in the future. (Note: looking at a couple of other negative reviews on other websites, the response from the business is likely going to be along the lines of ""we quoted upfront..."" etc. However, this hides the fact that they were able to fleece us when we didn't were not paying attention.)

Dan W.

Read the reviews. I did not but wish I had. The fees charged by this company are astronomical. Had a couple of 3/4"" brass valves replaced. Easy access. Job took 30 minutes on site after they ran to get parts. Charged almost $800. Be very aware!!! Will never use them again.

Jim D.

Be prepared and have deep pockets, and you better not complain if it's not done correctly, which it won't be. And when you take him to court, he lies too.
What a peach, just don't use him.

Merlene P.

We had a main-line leak in our house and garage. I called Scott's Plumbing because he had good reviews and I wanted to give my business to an independent small business.
When Scott arrived he quickly assessed the situation and told me that in addition to the line repair, we also had major water damage in the wall and adjoining bedroom.
He quoted me $1685 to repair the line, and then wanted me to sign up for water mitigation repairs for and additional $5700. With no explanation of just what was going to be done. He also explained to me we had 10 days before mold settled in and we had to decide quickly what we were going to do. At this point, I had no idea how long it had been leaking so the 10 mark didn't make any sense to me.
I ended up having water mitigation completed by another company who charged me less than 1/4 of his price. Needless to say, Scott's pricing was WAY out of line.
I paid him to repair my main-line and his employee did a good job. When your main-line is leaking- you don't have the time to get bids. I honestly feel taken advantage of. Sorry Scott, thumbs down for this gal!