Santa Margarita Plumbing Heating & Air

N C.

So plumber just left. He was very polite and professional and he was able to snake the drain that was backed up and clean the drain. He was here a little less than an hour and I paid a small fortune. Thinking I can go buy a snake at Lowe's for half of what this cost and DIY next time. Also, while he did complete the task at hand, my shower floor and outside shower was left as if it had not been cleaned in months. He drained everything that backed up, but there was a major dirt and residue left on shower floor. I would expect for the small fortune I paid, the plumber should have at least wiped up the dirt and residue instead of leaving it like I just gave my muddy dog a shower. Not sure I'll use them again but they did do what they came to do, pricey, and didn't really leave me 100% satisfied.

Andy C.

I called Santa Margarita Plumbing Heating and Air to resolve a leaking toilet issue. I set an appointment for a few days later and the evening before was called to confirm the appointment and my address. The technician (Randy Brewer) showed up exactly on time and took care of the issue promptly and professionally. He cleaned up before he left and really made this experience in working with his company enjoyable. I would not hesitate to call upon this firm again for any plumbing problems I had.

Patsy M.

I just wanted to give a shout out to Santa Margarita Plumbing for helping me with my tankless water heater over New Year's. Of course, my water heater had to go out on New Year's Day when I had all my kids home and two extra guests (8 humans and 5 dogs) and no hot water.

I had a tankless Noritz water heater from 2007 and on New Year's Day, it decided to not work. Thankfully, it worked in the morning when I took my shower, but that afternoon, it stopped working.

I got to work on Yelp, asking for a plumber to come out and take a look at it. I was quoted everything from $120 to $195 just to come look and that would not go towards the repairs.

I called 18 plumbing companies! Thankfully, one of them was Santa Margarita Plumbing. I spoke to Rolando (I think). He said that their diagnostic fee was $65 and that would go towards any repair. He explained that he didn't have technicians available that day (New Year's Day) but the supplier where they get the parts from would not be open anyway, so I'd still have to wait until the next day for the repair. After I resigned to the fact that I would have to go the rest of the day without hot water, I booked Santa Margarita Plumbing to come between 8am and 10am the next day.

The technician, Randy, arrived at 8:15 the next day and got started diagnosing the problem. He found the broken part and contacted Noritz for the replacement part, but because the water heater was so old and discontinued, they didn't carry that part anymore, so it would have to be ordered, which would take two weeks. My other option would be to buy a new water heater. I did end up getting a new water heater because I didn't want to go two weeks without hot water. And even if I did decide to order the parts, it would cost $850 to repair, when the replacement water heater cost $2,250.

So long story short, Santa Margarita Plumbing has the lowest diagnostic fee and tankless water heaters sound like a good idea but they only last 10 years and they are expensive as heck.

J B.

I have used them on two separate occasions now. I have been very impressed with their level of responsiveness, integrity and skill. On one occasion I requested that they come out an have another look at a previous repair. They made the necessary correction without any hassle or haggle. The previous owner used them for a complete house re-pipe. I have now used them for a tankless waterheater and hydrojetting. They will definitely be my go-to plumber for future needs. Thanks

Jay S.

Glad I went with Santa Margarita Plumbing. The quote to replace our shower valve was fast and competitive. Randy called to see if it was okay to show up earlier than scheduled which was fine. The job was completed efficiently and professionally with good quality, name brand parts. Very satisfied with everything.

Jeff M.

Excellent, quick and friendly service today from Rolando. It's good to know that there's a local company we can trust to do great work. We will be using them again shall anything come up.

Jina K.

Do not use these people. He couldn't figure out one simple issue with my water heater. He was extremely inexperienced. He looked at it for about 7 minutes only to tell me that he didn't know what was wrong with it and told me to contact the manufacturer. I ended up paying 95.00 for his drive to the house. He essentially did what I did in terms of trying to self ignite the water heater. He didn't do anything else besides that. It was a laughable experience at best, but for the fact that I got ripped off for a 7 minutes of worthless visit.

Ashley T.

In the middle of doing dishes, my kitchen faucet broke. I didn't want to call the plumber that we've used in the past because their prices were so high. Several of my neighbors had used Santa Margarita Plumbing previously, so I went with their recommendation ... and I'm happy I did.

Upon calling, Rolando answered the phone and was helpful and courteous. The plumber, Rene arrived at our home within an hour. He gave us a reasonable quote and went to work. A new faucet and two new angle stops were promptly installed, especially considering that Rene had to cut out the old faucet due to rust. Santa Margarita Plumbing will be our go-to plumbing company from now on. Thank you for the 5-star service!

Tod A.

Outstanding experience with Santa Margarita Plumbing! Randy fixed a pinhole leak in my copper pipe and replaced the hose bib with great professional and courteous service. Their competitive price was lower than the comps I received, he was on time and exceeded expectations. I'll be a return customer!

Myra B.

I had to replace one of our toilet because of a leak, I called the company and Rolando was very helpful, he ask a few questions and he knew right away what the problem was. He recommended a good brand that saves water. He was able to replace it right away. His work is excellent, you don't have to worry about getting rid of the old toilet. He made sure that before he left everything was clean and in order.
I highly recommend them to anyone that any plumbing issue , they're there at your convenience.