Santa Margarita Plumbing Heating & Air

Mimi M.

Our faucet in the bathroom would not stop running, so we had to turn off the main valve in the front. I called and Santa Margarita Plumbing was at my home in 20 minutes.They fixed our faucet in the bathroom in under an hour and fixed the faucet so it could turn off again.Thank you!

Katie H.

From the office staff to the HVAC tech and Plumber, this place was AMAZING. The woman in the office was SUPER helpful. I wanted to get se work done as a surprise for my parents. I sent them out for a grandparent's day with the kids. The lady on the office coordinated everything and let me know an exact time the techs would be there.
Both techs were kind, knowledgeable, and did fair pricing. They got everything done that o requested, plus more. They explained what they were doing to the home and showed me everything worked. They ran multiple tests to make sure everything was in proper working condition.
I'd recommend them to anyone.

C V.

We've used Santa Margarita Plumbing on 5 separate occasions for both small and large jobs. They've consistently been professional, on time, clean (i.e. drop cloths used always) and proactively spend time explaining in detail before and after what needed to be done and WHY.

Additionally, they do NOT play typical contractor games with you having to call and chase them constantly just to have someone show up when they say they will. They've consistently been on time and have done exactly what they said they would without issue.

Working with both Rolando and Randy B. on multiple occasions to get qoutes has been both fair and reasonably priced, so thank you guys!

The above combination of on-time, professional, competent and reasonably priced seems to be non-existent these days, especially in South OC, so for these reasons, I highly recommend Santa Margarita Plumbing. They've consistently done great work with zero issues and by default we'll be using them in the future. Thank you!

Nat W.

I highly recommend Rancho Santa Margarita plumbing!
They are very responsive when you contact them. Elvia was my contact person and very helpful. She was unable to get me an appointment the next day. They were on time. Rene arrived and was able to fix the problem rather quickly. He was extremely polite and made me feel very comfortable. You could tell he had a lot of experience and was great about explaining what the problem was and how he would fix it.

Shell Z.

I WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN!!!! WARNING:: THEY WILL RIP YOU OFF. I have never experienced such a dishonest, outrageous company in my life as this company. They quoted me a ceiling reroute on a slab leak that would be a days work for $2,200.00. But when they got there they found out they didnt have to go up through the ceiling across the house but only had to re-pipe from the sink in the room to the toilet about 4ft away. Took him 2 hours! He still charged me $2,200.00!!! I don't know anyone who makes or deserves $1,100.00 AN HOUR, DO YOU? It is dishonest in my opinion to not have adjusted the charge after knowing they didn't have to do an all day job. I was even more shocked when I called to express how upset I was that they did this. They still wouldn't make it right. Felt it was important to let people know so they don't get ripped off also. They should lose their license for something so bad!

N C.

So plumber just left. He was very polite and professional and he was able to snake the drain that was backed up and clean the drain. He was here a little less than an hour and I paid a small fortune. Thinking I can go buy a snake at Lowe's for half of what this cost and DIY next time. Also, while he did complete the task at hand, my shower floor and outside shower was left as if it had not been cleaned in months. He drained everything that backed up, but there was a major dirt and residue left on shower floor. I would expect for the small fortune I paid, the plumber should have at least wiped up the dirt and residue instead of leaving it like I just gave my muddy dog a shower. Not sure I'll use them again but they did do what they came to do, pricey, and didn't really leave me 100% satisfied.

Andy C.

I called Santa Margarita Plumbing Heating and Air to resolve a leaking toilet issue. I set an appointment for a few days later and the evening before was called to confirm the appointment and my address. The technician (Randy Brewer) showed up exactly on time and took care of the issue promptly and professionally. He cleaned up before he left and really made this experience in working with his company enjoyable. I would not hesitate to call upon this firm again for any plumbing problems I had.

Patsy M.

I just wanted to give a shout out to Santa Margarita Plumbing for helping me with my tankless water heater over New Year's. Of course, my water heater had to go out on New Year's Day when I had all my kids home and two extra guests (8 humans and 5 dogs) and no hot water.

I had a tankless Noritz water heater from 2007 and on New Year's Day, it decided to not work. Thankfully, it worked in the morning when I took my shower, but that afternoon, it stopped working.

I got to work on Yelp, asking for a plumber to come out and take a look at it. I was quoted everything from $120 to $195 just to come look and that would not go towards the repairs.

I called 18 plumbing companies! Thankfully, one of them was Santa Margarita Plumbing. I spoke to Rolando (I think). He said that their diagnostic fee was $65 and that would go towards any repair. He explained that he didn't have technicians available that day (New Year's Day) but the supplier where they get the parts from would not be open anyway, so I'd still have to wait until the next day for the repair. After I resigned to the fact that I would have to go the rest of the day without hot water, I booked Santa Margarita Plumbing to come between 8am and 10am the next day.

The technician, Randy, arrived at 8:15 the next day and got started diagnosing the problem. He found the broken part and contacted Noritz for the replacement part, but because the water heater was so old and discontinued, they didn't carry that part anymore, so it would have to be ordered, which would take two weeks. My other option would be to buy a new water heater. I did end up getting a new water heater because I didn't want to go two weeks without hot water. And even if I did decide to order the parts, it would cost $850 to repair, when the replacement water heater cost $2,250.

So long story short, Santa Margarita Plumbing has the lowest diagnostic fee and tankless water heaters sound like a good idea but they only last 10 years and they are expensive as heck.

J B.

I have used them on two separate occasions now. I have been very impressed with their level of responsiveness, integrity and skill. On one occasion I requested that they come out an have another look at a previous repair. They made the necessary correction without any hassle or haggle. The previous owner used them for a complete house re-pipe. I have now used them for a tankless waterheater and hydrojetting. They will definitely be my go-to plumber for future needs. Thanks

Jay S.

Glad I went with Santa Margarita Plumbing. The quote to replace our shower valve was fast and competitive. Randy called to see if it was okay to show up earlier than scheduled which was fine. The job was completed efficiently and professionally with good quality, name brand parts. Very satisfied with everything.