SALT Plumbing Air & Electric

Michelle V.

Way overpriced. WAY over priced. I'll say it again WAY OVER PRICED! I had a two technicians for 45 minutes look at the breaker for my utility room and outdoor electric. They changed nothing, they fixed nothing, the LOOKED at it. It cost $470!! Nothing was done. They do "flat fees," so you get charged no matter what they do. Ridiculous. My house is in the same condition it was before they came, yet I was charged almost $500. I called and talked to someone who dropped the price (supposedly, I haven't seen a refund) to $350. But still. $350 for 45 minutes of looking at my electric to deduce it wasn't worth working on. Come on. Ridiculous. I will never use them again and will vehemently not recommend them to anyone. Find someone who will come tell you the problem for a small service fee and THEN charge you for actual WORK.

Ralph S.

We used Salt Light and electric because it was recommended by Home Adviser and they had been in business for many years. We had been having electrical sockets go dead (4 in 2 days) and we had an indoor breaker trip because of overload. Yes, they did a complete home inspection, and pointed out that both the outdoor breaker panel and indoor breaker panels were not to be considered safe. The home is 40 years old but we have been the only occupants since the home was built. It was definitely time to get things fixed! We had both outside and inside panels completely replaced and every outlet and switch in the home was also checked and replaced. This turned out to be a two day job for 4 electricians. They were very professional, courteous and explained what they were doing every step of the way. Their mantra was the customer must be happy with the work and we are. I verified they had been background checked, trained, and guarantee their work. We are 100% satisfied with what they did. They may not be the cheapest, but we feel we definitely got the best!

John G.

I contacted this company through Home Adviser. I was having a problem with one of 2 previously installed flood lights. The light was working but instead of turning off automatically after the movement sensor was activated the light stayed on but faded. I assumed it was an electrical
problem.
The tech from Salt Light and Electric advised me after I told him the problem was that it was a Level Two job which was $230 plus $79 service charge. This rate was good no matter how long it took to do the job. He did say that if I signed up for their "Safety and Security Plan" at $9.95 a month that the service charge of $79 would be waived for the work done. He lied. It wasn't waived. Management also refused to waive it.
The tech was on the job maybe 15 min. To say the $309 charged to change to flood lights from Test Mode to Dusk to Dawn Mode is OUTRAGEOUS is an understatement!!!! Their mode of operation is sly to say the least!!!! Stay away from Salt Light and Electric.

Amanda M.

They are extremely over priced. I had to pay them $79 for a simple estimate that didn't involve even looking into my ceiling/walls. When I did receive an estimate the price was over $500 for less than an hour of work on a project that would involve minimal materials. I used to practice law in New York City and I would never charge these fees.

Essentially, I paid them $79 for a minute of their time.

William B.

Had Salt and Light come out and was initially turned off by their scheduler Bo's approach, but still agreed to let them come out to "quote". Needed 2 ballasts replaced (hardware cost is $20ea), qualified electrician showed up, very professional. $79 show up fee and $194 installation fee per ballast. After discount, $407 for litterally 30 minutes of work (after "discount".) Shop elsewhere. Quality service but ridiculous prices. They wouldnt estimate ballast replacement cost on phone so they could get trip fee and ultimately the total business (under premise of 100% satisfaction).

Barbara T.

From Bo, who scheduled the work, to Ken and Jose, who came to the house, I was very impressed with the professionalism, knowledge and helpfulness of these guys. I had four ceiling fans and a whole house surge protector installed. They were very particular in getting everything correct, making sure the work area was clean and that I understood how to operate all the fans remotes. I thought the price, including the service charge, was fair. I will definitely use them again and would highly recommend to anyone needing a professional electrician.

Mohammad D.

I called them to replace a chandelier and an electric switch.
When on the phone, I asked them to give me a quote on the phone. The guy on the phone said each job is different and he can only give me a quote once he sees the job. I kept pushing him to at least give me an approximate quote or a price range but he said he needs to see the job.
When the guy shows up at my home, he goes through a price sheet and gives me a quote of $700 !!!. He could have given me this quote on the phone if all he was going to do was to go thorough a price sheet. I politely told him this was out of my range and paid the $79.
I feel that when I called them, they should have give me an approximate quote on the phone knowing that the job was replacing a chandelier.
I paid them $79 for doing nothing....

Larry H.

I've contracted with Salt L&E on two separate occasions, and could not be more pleased with the service provided or the work performed. Every member of their team has been professional, competent and respectful of my home and my time. I won't argue that the rate charged may be a bit higher than some of the competition but there is a lot of truth in the old adage about getting what you pay for. With Salt L&E, what you get for your money is quality work and EXCELLENT service. The service goes beyond just the electrician in the home, it includes the office staff as well. I've never once been put on hold, or even gotten a voicemail recording when I have called with questions or to schedule an appt. A special shout out to Beau (office team) and Tommy (electrician) for their stellar service and professionalism. It's tough to find good help these days but Salt L&E is "top shelf" through and through! Thank you!!

Bernard B.

Although the experience with HomeAdvisor in setting up this appointment was rough, SALT made it good and sent two very professional electricians to my house to add an interior light. They did a great job, cleaned up after themselves and couldn't have been more professional. I hold back the 5th star because of the appointment debacle and the prices are on the high side.

Shaunie H.

i would recommend Salt for any electrical issues. the van was fully stocked so no waiting on my parts to come in or be ordered. Ezequiel was very nice and informative of what needed to be done. Most repairpersons who are male don't take time to explain things to women when repairing. he cleaned up after his job and was done pretty quickly. Salt's service really relieved a lot of anxiety for me with their service.