S & J Builders & Restoration Services

Carole H.

Please choose someone else for your project. We chose S & J based on a friend's recommendation.
1. They told us they'd deliver a pod to our driveway for our belongings and had a company that would come and do the pack out. Two men showed up on the day after Christmas for the pack out, but one was the foreman and another one a guy who works there. The Foreman said they were it due to vacations and sick calls. As my husband was at work and I was paying attention to packing two rooms and furniture, I didn't go outside to see that they basically just threw all of our furniture into this pod and DIDN'T WRAP any of it. The next morning my husband called to demand to talk to the owner but was passed off to the next guy down (Eric). We should have just stopped here but had been waiting since the water damage happened in August, so we gave them another chance. He had two guys come and unload everything and wrap it (in the rain) and then took pictures of the wrapped belongings. Why bother at that point? We told Eric about damage to our bedroom furniture as it's all dark cherry wood, yet even at the end of the project there was no apology and no money taken off of the 6,000 plus they charged for the pack out.
2. They used a company to come in and paint the two bedrooms and master bath. As they had the rooms taped off, we didn't go in there. I noticed the end of the day after they painted that the bedroom window (facing the front of the house and street) was open. Nice way to protect our family from someone breaking in to the house in the day or night.
3. Another breach of our security-opened front door to get the mail and noticed the lock box code was still visible on the lock as they locked the door and put the key in the box, yet didn't scramble the security code.
4. The contractor who did the tile and grout in the shower and bathroom had to be called back as he missed putting any grout into several areas of the floor tile. It still doesn't look consistent. Two weeks after they finished the job in April, a hole in the grout appeared on the floor of the shower as well.
5. I placed a sign on the door on day one to NOT leave the door open as I have 3 indoor only cats and a puppy, yet several times my Ring camera would go off and I'd look to see the front door WIDE OPEN as they brought supplies in and out, and would have to tell tell them thru the speaker to SHUT the door!
6. We chose paint and the office coordinator asked if we wanted flat or semi-gloss. I told her semi gloss as this is what we had and the other rooms have. We noticed a few days after they painted (they had a company come in to do it) that the paint was all flat. Eric tried to tell us most people use flat, but said they'd repaint if we wanted. We said yes repaint. They then had the Foreman come in over several days to repaint. He didn't cover the furniture (which was all moved back in by this point). He didn't use a sprayer like they had used, but instead a roller, which left several areas that weren't painted over. He also got paint on the new floors, and scratched the new floors with his ladder and who knows what else. Eric did come out and look at this and had the flooring contractors come back to redo the floor in this area.
7. One of their workers who came on the first day to do the pack out and for several more weeks for other parts of the project was constantly coughing, sniffling and never wore a mask (which should have been standard given the Flu and Covid were prevalent.

This whole job cost just over $31,000
If you are considering them for your project, we'd recommend you look elsewhere.

Masu F.

S&J used to be great company and they did our remodeling about 10 yrs ago.. recently we need to redo the flooring (S&J did our wood flooring 10 yrs ago). Called them up. The rude arrogant lady picked up the call, and she let us make a phone call consultation. 2 weeks later, we called back and know what we want and want to convert the appointment to get-quote appointment. Another clue-less lady asked us to call back. 3 hours later, we called back, and the rude arrogant lady told us our phone appointment is not in their system and by law, they will only take project with two and more jobs. Just doing flooring will meet the law. WTH is that. No more S&J. Will broadcast to all my friends and colleagues not to go there.

Jef W.

Met with this company at our home in December to discuss a whole home remodel. I followed up in January after a month asking about the estimate we were to receive and got an excuse that they are having office delays? Here it is February now two months later and still no contact, excuse or apology. Just a still nothing. They were recommended by a neighbor, so we had high hopes. Another company that makes promises and doesn't deliver. Contractors these days are just full of schitt.

R. R.

I enjoyed working with the entire S&J staff. Everyone was great to work with (from Sean for the estimate walkthrough, to the Foreman Keith, to Eric/Mindy on the project management). The team was transparent about the process, receptive to answering my questions, and provided a detailed bill of services. I will strongly consider using them for my next construction needs.

Paige Z.

I would not recommend this company. Very non-responsive and way overpriced! Highest of all bids we received. Would not return phone calls or emails. Save yourself the frustration and use someone else.

Leigh J.

This is the 2nd time I've used S & J due to an upstairs neighbor's pipe bursting and causing water damage to my condo. Apologies if I'm forgetting anybody, but Gracie, Sean, Morgan, Eric, Keith & Bailey were all professional, friendly, and went out of their way to get the job done. They were quick to answer questions and kept me in the loop the entire time...which was extensive because I had to live in a hotel for 8 weeks. Heaven forbid, but if there's water damage in the future I would not hesitate to use them. They were amazing the first time and this time did not disappoint either. I highly recommend this company!

Laura S.

Delightful to work with!! Sean worked hard to resolve insurance company differences. Eric did a great job managing the project and Heather in the office has paperwork to me immediately at every request

Jay C.

I had a water pipe leak that caused a big problem. All our new carpet was soaking wet and water had started to flow into the hallway lifting our floor tiles. I called S&J Builders, they arrived within an hour and detected the source of the leak. They also pulled up the carpet and pad and came prepared with fans and dehumidifiers. Within the next 2 hours the plumbing was repaired and we were on the road to recovery. To top it all off, S&J worked with my home owners insurance and submitted estimates and all necessary paperwork for reimbursement. I highly recommend S&J. I will not use anyone else.

Kenneth S.

I originally chose S & J Builders because of Yelp. Farmers recommended them but I did a Yelp review on every recommendation from the Farmers Insurance list. S&J is the clear leader on Yelp. They did outstanding work, very professional, from the office staff like Heather. Eric & Thomas Wilson to each and every worker that labored in my home. I always had a follow up call at the end of the day to go over what is accomplished. Every worker was polite and fun to talk with, and sure the sh*t knew what he was doing. I've worked with contractors before and lets face it folks most of us don't come away with a warm fuzzy. S & J Builders sets a new bar! All other contractors need to take a lesson from this team. What I also liked was the webportal that allowed me to track the work on my home and access to individuals via interoffice email. This company is state of art! If I was asked to vote on an award to the best contractor my vote is S & J Builders.

Karla M.

I cannot thank S&J and their whole crew enough! Due to a sewer backup in our home, they came out and have put us back together! The commitment, professionalism, kindness that all of the staff that came to our home and in the office was the best! Special thanks to Eric, Keith, John, Frank, and Heather! They are so efficient with everything that they come in to do and complete! I could not have asked for better! I will refer them to any and everyone!