RV Carey's Plumbing & Heating

Zachariah M.

This place blows terrible service van c-89 couldn't fix a leak if it was dripping on his face

Z W.

I spent about $600 to learn a lesson today. One that I am willing to share here. If I don't have the time to do a plumbing job that I should be able to do my self, even if I need to do some research and studying, then I won't do it. If the job is too big for me to handle on my own, then I would not hire a plumber, unless I get 9 different estimates. R.V Cary will be excluded from the consideration processes, because a job previously estimated to take about 2 hr, took them more than five to complete (with the plumber admitting he made several mistakes that forced him to re-do various tasks). Granted, their travel to site fee, and hourly rates are inflated @ $80 + $90/hr; but, to charge a client for time wasting mistakes, that's outright dishonest and unprofessional.
Thank you R.V Cary, I will remember this lesson well.

John N.

I agree with the previous reviewer. I don't know why such low reviews. I worked with both Eric for an estimate and Chris for doing the work. Both are extremely competent and friendly plumbers. I had a variety of issues some straight forward and a couple that required some creativity and expertise. Both Eric and Chris fit the bill and came up with good and sensible options. Chris was professional, extremely helpful and meticulous in his work. As for the price, perhaps I have dealt with more plumbers than most, but, I found their approach to charge on a time and materials basis, extremely competitive and fair for a licensed plumber with the years of experience that Chris had. They are my plumber of choice and I highly and un-hesitantly recommend them to you.

Frank L.

We had a clogged kitchen drain and wanted some plumber to fix it quickly. We called some plumbers with good comments on yelp but all were overbooked that day. I was referred to this provider by one of the plumbers I called. While I hesitated because of the poor comments here, I called for service anyway due to an urgency. You will not be told how much it will cost, and once they out, you must pay. The service was completed as expected same day in the afternoon, And the technician was experienced and friendly (five stars). The final cost is $430 for the job, including $280 labor, $50 equipment (the snake, minus one star), and $80 trip fee (minus one star). The labor rate is about $100 per hour, and I guess the charge started from the moment entering the door, including his trip to home depot to purchase parts. The national average for clearing a clogged drain is $206 with a typical range of $127 to $285(https://www.homeadvisor.com/cost/plumbing/repair-a-clogged-drain/).The service provided by this company is evidently on the very high end. I would recommend this provider in case of emergency, otherwise, you should shop around to get a better price.

Adam B.

Friendly and fast, but miscommunication led to ...

Problem: Clogged kitchen sink

Scheduling: Easy to make appointment and was told would come the following morning at 9:30. 5 stars! I would be charged for hourly rate ($100 for first hour an per hour after that) and any replaced parts.

Day of: Called me to ask if could start early (5 stars again) while I was at work. I told him that key could be picked up from office at 8:30. He shows up a little after 8 and needs to wait. Leaves a message just past 10 when finishes. I come home and everything works great! 5 stars.

Billing: Charged for 2 hours, not 1.5 (minus 1 star). Additional charge ($80) for coming out to site (minus 1 star). Charged additional $50 for using a snake (minus 1 star).

Bottom line: Super friendly and efficient, but when it comes to the price and transparency, I'd rather not be caught off guard and paying double what I expected. I do appreciate the labor being charged as a commercial unit as this was a condo, but better off renting a decent snake and watching youtube for next time.

C R.

Huge waste of money and time! They have a fee for showing up at your door and then charge by the hour. Our assigned technician started the hourly charge while he was still sitting in his truck on our driveway. When he finally looked at the blocked gutter, he said he didn't have the right tools on the truck, asks us to reschedule and tries to charge us for the entire time he's on the phone with the office.

Mike B.

We experienced a catastrophic failure of our main sewer line and needed to have it replaced. Finding the right, experienced, team to do the job was very stressful, especially when looking at reviews since they are so subjective and many times only related to negative comments. While RV Carey's didn't have the best reviews, we were impressed with them during the contact and estimate phases, and decided to trust our gut. What a huge risk, that was worth every cent... and when you're talking about $10k, that's a lot of risk. The team showed up every day by 8am, ready to work. Everyone was extremely knowledgeable, professional, and respectful. Not only did the replace the main sewer line and main water line, but they also restored the yard back to the condition it was prior to starting the job. In fact, we would probably argue that they left the yard in better condition than it was when they arrived. Choosing a contractor for such a big job and expensive is nerve-racking, but in this case RV Carey's deserves five stars. We would call them again without hesitation, and we highly recommend them to you.

Tammy L.

Will send completely incompetent plumbers to your house who will lie about length of time worked to overbill you! Do not trust them!

Veronica S.

Wanted my fridge water line hooked up and a clog in my bathroom cleared. Started the house call with a frown upon parking the truck, then I presume when he saw I was brown, started asking me if I owned my home.
Long story short, gave me tons of reasons why he could NOT hook up my fridge water line, after breaking off about 4ft of copper pipe, and then unclogged my drain.
$380 dollars later for an unclogged drain ONLY.. mind you, the labor alone was $350.
Next time, we will do our homework better before hiring a plumber.

Jay T.

I'm not sure why they get such low ratings. I had them out to my home on an emergency call and while that wasn't cheap, I wouldn't know what to do had they not come. No one else and I mean NO one else was available while I was bailing water from a rusted and then busted sink line. I called R.V. Carey's on a Friday night at 8:30 and not only did someone answer their emergency line, they dispatched Frank who responded promptly and in an hour from my call! Yes, it was expensive but then again what do you expect in a plumbing emergency?! It was worth it and I've already scheduled work with them again only this time it's a scheduled call. Today they came and again Frank responded. He was able to once more fix a problem and get us back in order. To me, they are as good as it gets!