RPB Plumbing, Heating & Air Conditioning Services

Art L.

As a local home and business owner I've used RPB for several problems bigger than I could handle over the years. They've always been effective, courteous, and professional in their work.

This week I tried to flush too much cat poop and paper at once, causing a clog that I couldn't reach with a 50' hand snake. I called RPB and set an appointment. The tech arrived at the earlier bound of the time window, cleared my clog in less than 30 minutes with a 75' power snake, and billed a reasonable amount. As usual, I didn't even ask for an estimate up front; just here's what happened, here's what I tried, now fix it.

RPB Plumbing: Strong recommend!

Barbara W.

The worse customer service ever. RUDE and UNPROFESSIONAL plumbers, and extremely expensive! Stay away or you will be sorry you ever contacted them in the first place. There are plenty of great plumbers out there. Do not trust RPB Plumbing.

Toni C.

I live with MS and needed to have some grab bars and a seat installed in my shower. They were knowledgeable about accessibility modifications and helped guide me into figuring out the best configuration for meeting my needs. They also gave me choices on which shower seat I preferred.

Other plumbers came out before I contacted RPB. They either ghosted me or were too busy to do this small job.

RPB, on the other hand, were very empathetic to my needs and got me a quote and scheduled the installation in a timely manner.

The crew was efficient, polite and professional. They did the job and cleaned up after themselves.

They did a great job with the installation and helped improve my quality of life.

Abigail F.

This is a reliable company! They came at the time they said they would.
Fixed our heater, they suggested our heater switch to be replaced, and they weren't pushy about it.
But I decided it was better to be safe than sorry so I did want the switch replaced
They had to order it and they were going to call me to set up an appt to install it.
It only took a few days for the part to be ready they called me and we set up an appt
They came at the time they said they would and I could not be happier.
It's soo hard to come across companies that take other people's time into consideration.
I just love it when people keep their appointments.
Thank you so much I'm very happy with the service.

John S.

My heater wasn't working in the middle of winter and scheduled a quick call with RPB. Robin was pleasant to talk to and provided the updates I requested. Jason came by within 15 minutes and found the issue very quickly. He explained the issue very thoroughly and had it fixed within no time. Super professional, unlike other companies I've used through warranty.

I'm very satisfied with the work of this company and will call them again in the future for any work done.

Cherise V.

***Very impressed with this FAMILY business! Professional & honest! ***

I called up RPB Plumbing for the first time on Labor Day. Robin was so sweet and helpful & got Jason out to me quickly for a holiday. Had a leak/flood in the front yard caused by a busted pipe in the ground due to tree roots. :/ After about 5 hours of work to replace the pipe underground, i shuttered to think what my yard would look like. Surprisingly, it looked pretty good! Jason took such care keeping the patches of grass in tact & replaced them very nicely on top on the dirt. (Thanks Jason!)
The second time i called RPB Plumbing, ironically, was a week later. Woke up at 2:30am to find water leaking from my ceiling in different places. What a nightmare! Again, i talked to Robin & she dispatched Richie to come ASAP. Turns out my husband was able to turn off the water from the water heater in the apt. above us so we waited until morning. A busted pipe on the water heater was to blame for this mess. Richie replaced both pipes & put on a stronger pipe as opposed to the braided, metal pipe that was on it before. As to not leave me hanging because now i have a wet floor & ceiling, Richie put me in touch with a restoration company they work with to come out & give me a FREE estimate of the damage. Overall, i was very pleased with this company. I hope to NEVER see them again lol....but if i have another issue I know who I'm calling!

Valerie H.

My a/c went out on a Thursday evening two weeks ago during a heat wave while my husband was out of town...I called RPB first thing Friday morning and, as expected, they were very busy but the lovely office lady (Robin) was able to get someone out to check my a/c that day!!! Jason came, checked it out, reassured me of the work and fixed it all and a reasonable cost. I have multiple sclerosis and heat triggers my flare ups so to say RPB is a life-saver is an understatement

John W.

These guys are the best! Seriously! After calling a handful of the top listed Yelp ""5 star"" companies listed for HVAC repairs, and getting constantly ""stood up"", I found an old magnet on our fridge for RPB and remembered my parents have used them a few times in the past and were always happy with the service... so I called.

Our AC had a problem of leaking water everywhere after running about 10 minutes. I called RPB and a nice lady scheduled Jason to come out the same day! I had seriously been calling all the ""supposed top 5 star companies"" on yelp and they have been playing games with me for a few weeks! Many promising to come out and they never do! I've found that those other companies like to overbook knowing full well, many of the waiting customers will never get serviced.

Anyways, back to RPB... Jason and his helper (sorry forget his name) came out exactly at his scheduled time.... the same day! I explained the problem, Jason told me what it could be, and the prices to fix depending on what was wrong. He quickly went to work and had my AC up and running perfectly in about 15 minutes!

Jason and his helper were super nice, honest (you can feel comfortable letting these guys into your house), and experts at what they do! Their prices were fair, and they didn't try and up-sell me on anything, or overcharge.

Hopefully I never have AC problems again.....hehe, but if I do, I will definitely be calling RPB!

Michael R.

I want to shout at Jason at RPB plumbing! The guy is a true professional and does amazing work. My business AC went out during one of the hottest periods in a long time. He worked hard to fix it and get it running for us so we wouldn't have to do business in the heat all weekend. And shout out to Robin who runs the office with amazing efficiently and always letting us know what's going on with phone calls and updates. Great business and not enough people get credit for good work. We see lots of negative reviews but not nearly enough good reviews. Thank you guys!

Dawn U.

First found them when I had them install my central air/heating several years ago. Very competitive pricing and excellent work. Over the years I've had them complete some plumbing work and install a water heater and I have been completely satisfied with all the work they've performed. Also, their customer service is top-notch (hard to find any more, it seems!). From Robin in the office to every crew member who has come to my house (most recently Richie and today, Jason) they are professional, friendly, explain everything so I can understand and give me a price before they begin. Can't recommend them enough.