Royal Flush Plumbing

Sonya W.

We had a broken pipe in our front yard. Joseph and Brock came out within a couple of hours and had it fixed up and running. Very professional and knowledgeable. We will definitely use them again. Would highly recommend to anyone! A+

Joshua J.

Very disappointed with Royal Flush. I hired them for work on a basement bathroom remodel and they took 5 days instead of the 2 that they quoted. They raised my price by $200 during the project and now I have had to hire another plumber to fix their low-quality work. Avoid if possible.

Brian M.

Brock & Joseph were quick, professional, and they even beat their own quote. I wouldn't hesitate to recommend them to anyone. A+

Elisha L.

I can't thank them enough! My pipes busted and they came out and worked through the night to restore my water!! Thank you!! I will use you again for sure!

Glenn R.

Very poor service, not showing up on time, inconsistent work with a lot of work gaps (some gaps were due to other contractors) , not completing the job as defined, foe example hot water in kitchen sink in blue cold water pipe, never corrected, window install not completed, and overcharging for pump I didn't approve of (I asked for a quote and they just went ahead and replaced it). Owner is arrogant and a hot head if he doesn't get his way. His workers are good but don't recommend due to all of the problems.

Jennifer M.

Called at 8 am and was told they would be at my house between 12-2 the same day since they were only five minutes from me. Was told to send him my info (address) and phone number and they would call 20 minutes before coming. Hung up immediately sent text. At 2 still no word so I shot another text asking if they were still coming. No response. At about 2:40-2:45 I called...no answer so I left a message asking him to call me back...it's now 8:33 pm and no response. Really disappointed that not only did I cut my day short to make sure I was here for them when they didn't show but I also didn't call anyone else trying to give them the benefit of the doubt...guess I will be calling a different business tomorrow. If he wasn't going to make it he could have called or texted me back. I would've understood as things happen but to not respond just makes me feel like my job as my important because it wasn't a bigger issue.

Mitch D.

Doug was a true professional and very customer friendly. Thank you for a quick response to our problem. Definitely will use Royal Flush Plumbing in the future.

Dalton Q.

In today's world we rarely have that experience that makes us say that we would do it again and recommend the business to our family and friends. A couple of days ago I had that experience with Doug at Royal Flush Plumbing in Spring HIll TN. We did have to wait a couple of days and our problem wasn't an extremely immediate one but when he came out the man and his business performed at such a high standard it warrants mentioning. Doug knows his stuff and in his mind is the clients need to have a project completed fast and while trying to save them money in the process. In today's world a plumber, electrician, or mechanic etc is in a position to take advantage of the clients vulnerability and many do but not Doug, he is trying to find a way to get your project completed while considering your budget. Honesty, respectfulness, effective communication skills, and awesome pricing make Royal Flush the person you have to call when you need a plumbing project estimated and worked. Best experience ever.

Deborah D.

Royal Flush advertised that they did not charge extra for Holidays. I'm a very trusting person so after many phone calls with American Home Shield I was approved for them to come out on Christmas day. My main line was stopped up and I had a party of family coming. The Owner and his son were very kind and told me not to worry, they would take care of me. It seemed they got the line clear and they left. They also left my basement door wide open. When I went down to bleach and clean up the basement bathroom two days later I found a flood. I understand sometimes the first clean out doesn't work but when I called him to let him know I was in deep he told me to contact the city because it had to be on that side. The city came out and found that the problem is back at the house. Royal Flush now claims they told me I had a clog at the elbow of my drain. This didn't happen....I have there invoice, that I paid, $325.00 That says, and I quote ""Pulled Toilet, Ran Cable To Clean Line unknown Source of Clog.
Ran Camera, No Changes.....or No Charge.
They broke my toilet but will not replace it because, and I quote "" I ran my mouth when he was about to tell me he would replace it""
I've never been treated with such disrespect. I am a woman trying to take care of my home and I don't understand a business person trying to talk out of both sides of their mouth and my buying it.
Royal Flush broke my toilet and then told me it was my fault.
Royal Flush finally wanted to send another plumber to my home that was not under contract to flush my lines again.
Do not hire them unless you never want to question anything!

Lisa H.

After calling Royal Flush, Doug, a Master Plumber arrived expeditiously. He was very professional and courteous. He examined our problem, determining we needed a part for the sump pump in our septic system. He ordered it immediately and had it back up and running in no time and at a fair price. We will definitely recommend and use him again!