Roto-Rooter Plumbing & Water Cleanup

Jeri P.

I was washing dishes and had the washer going downstairs....I heard a strange noise and when I went to check there was water all over the basement floor and dirty water had come up through the drain in the shower. I called Roto Rooter and Lima came out to check out the problem. We had just recently remodeled the bath and we had to remove the new toilet, grrr, so Lima could scope the pipe. He found roots in the pipe but also a sunken section. We scheduled the pipe to be excavated the next day and they arrived in the morning to get started.....long story short Lima, David and Phil did a great job. The inspector came out and gave the go ahead....they filled the hole and we were good to go. So nice to know the problem is all taken care of and I was given a guarantee as well. Those guys were great....they knew their stuff and they were fun to talk to. Sigh of relief.....don't have to worry about that pipe anymore. They also repaired a section of sprinkler pipe and didn't charge me. I will definitely be calling them again.

Rebecca N.

Mathew (Technician) with Roto-Rooter quickly diagnosed a faucet leak on both the bathtub and bathroom sink. He replaced the parts, was professional, friendly, and courteous. Their dispatch gave a curtesy call to inform me of the arrival time. I highly recommend Roto-Rooter for your plumbing needs. THANKS Mat! You're the Best!

Bill R.

We have used Roto-Ripoff previously, so we weren't worried about the cost. We had two drains snaked for $320.00! We should have hired a dentist. It would have cost less. Roto-Ripoff is no longer in our book of trusted services. We flush them forever.

Susan N.

Prompt and great service. I had a clogged kitchen sink. Justin was very informative and efficient. He explained what the problem was. Justin was friendly and loved my dogs. That is very important.
I will be using their services again.
Thankyou Justin.

Crystal S.

Fantastic service- prompt, friendly, honest and knowledgable. The plumber went above and beyond to help me and did not
even charge for some of his service. I will definitely call them again.

Jason G.

horrible called to schedule apptment was promised 2hrs kitchen and bathroom drains were clogged 2hrs later called and was told another 2hrs you see where this is going?
next it was sometime after 8pm then the next day .
we could have had them done by ten other plumbers but they kept reassuring us it was for sure

SHAME ON YOU ROTO ROOTER FOR BEING TO GREEDY TO JUST BE HONEST.

Nathan C.

My water bill was double what it was last year. I called Roto-Rooter and made an appointment, thinking I had a water leak and huge excavation coming. Phil showed up at the appointed time and within 5 minutes had found the problem. I had not turned the sprinkler, water valve all the way on and it was leaking. Phil showed me the meter and took time to explain it. I appreciated? Phil's knowledge and professionalism.

Cliff I.

Been using Roto-Rooter for many years they have always giving me a fast quality Professional Service thank you Roto-Rooter

Stephanie A.

I had an appointment set for 5:30-7:30pm. (Note, if they were to come later they would charge a $50 evening fee.) They let me know he'd be late and he came at 8:30pm without apology. For a clogged bathtub quoted $240, two drains to clean out (slow flowing) $110 each. Due to cost and need, I only said OK to the bathtub snaking and asked if it could be less as $240 seemed high. He lowered it to $200. And he did the job in less than 15 min. I called the manager a few days later to see if there was any way that cost could be lowered given the fact the job took very little time. After keeping me on the phone for a while explaining their rates, he did not give any discount and just wasted my time. I will not use them again.

Greg W.

We recently had a sewer line collapse. It was a long distance from the home. Roto rooter tried to clear the line and was able to get the line draining but found with their camera the line was broken and needed to be dug up and repaired.
The break was nearly 100 ft out and 13 ft down. They got all the necessary permits and were very professional. The break was repaired with a tie in and the old existing line was lined and given a 50 year guarantee.
This was an expensive fix but they did everything to minimize cost but never compromised safety or the integrity toward the job. I highly recommend roto rooter and give kudos to their technician Phil.