Roto-Rooter Plumbing & Water Cleanup

Tim S.

I appreciate Roto-Rooter's fast response to a water leak outside the house caused by a faulty PRV valve. The leak occurred on the evening on the 31st causing us to lose water supply to the house. I first called the city of Round Rock to shut off water supply to stop the leak and to ascertain whether or not it was my responsibility to fix. They informed me to call a plumber ASAP since the leak occurred outside the water meter box. Although Roto-Rooter couldn't get out the same night due to the fact the leak was outside and it was already dark (as well as all the other plumbing companies I called), they sent Lenny Rivera first thing the next morning. He quickly identified the problem and informed me what it would cost to fix it. He was able to dig up the ground around the valve without making a mess and efficiently replaced the broken valve. Lenny was extremely professional and courteous.

Kiesha M.

Lenny Rivera was efficient, fast and affordable. Last week, we had Radiant come and give us an estimate of $2000 that Lenny did for $600. Why would we trust anyone else??

Peggie E.

My main drain was clogged. I had an independent plumber come to my house who worked with an electric auger for an 1 1/2 hours and couldn't unclog the drain. I called Roto Rooter, which had a far more powerful auger than the previous plumber had, and it was unclogged in less than 15 minutes and at a reasonable price. Plus the price includes a camera inspection of the line to pinpoint the problem. My Roto Rooter technician, Mario (#2967) was super nice and efficient. I would call Roto Rooter again for future needs.

Elizabeth V.

I called at 8:30 pm on Friday of Memorial Day weekend because after being out 2 hours, we arrived home to a flooded bathroom. The shut off knob behind the toilet would not shut completely and our main water line would not shut either! The Plumber they sent came in about an hour and had the water finally off in minutes. We are very grateful and will definitely be calling them to replace these valves.

Ponny T.

Oscar came by today to replace the water shut off valve to my toilet. He was very polite and friendly. The job was completed quickly and efficiently with care. He gave me some tips on replacing the toilet as well. I would definitely use Roto-Rooter again. Thank you Oscar!

Elizabeth H.

Oscar went above and beyond to take care of us today! Not only did he do a great job installing our new toilet, he also went to .Home Depot with me to help pick one out and carry it for me. Those things are heavy and I never could have managed it on my own! Over all, Oscar is the best and I will for sure be calling him again if we need any plumbing work done.

Michael G.

Updating to reflect the positive experience the management at RotoRooter provided. The initial interactions with front-line support were less than optimal, but RotoRooter management (Pat S.) took ownership of the situation and his commitment to make things better is apparent. The plumber dispatched to our house was courteous and professional, providing a clear understanding of what needed to be done and an estimate to perform the work. If you run into scheduling or personality conflicts, contact Pat and he'll make it better.

Bill H.

I had an excellent experience. My issues were a leaky toilet and leaky outdoor faucets. I was quoted a lot more by other companies that wanted 2 weeks to come out because it was a small job. I called Roto-Rooter, they were at my house in 45 minutes and fixed the issues for about $200 less than the others. Very satisfied!

Walter O.

Quick response & quality service at a fair price. What more could I have asked for?
Tech was very nice and professional. I will be using their services again.

Diane B.

Yesterday, Friday, a local mechanical company did a checkup on our HVAC and plumbing to verify that all was working well. It was. However, the AC tech blew out the drain line causing an explosion of dirty water and matter to eject all over our master bath totally jamming up the two drains so that not even a drop would leave either sink. The plumber and HVAC guys both came back but could not fix the problem because they said they lacked the time and equipment. We were told someone would come on Monday, when both of our sinks were inoperable. We called Roto-Rooter, and we had Alex at our front door within an hour. This was a problematic fix because matter was locked in both drains and there was not an easy route to fix it. Alex stayed with it, got it running perfectly and left within an hour. It really pays to get a pro when one has drain issues. Thank you, Alex!!