Roto-Rooter Plumbing & Water Cleanup

Patricia C.

I received a call from them the same day I left a review and they seemed genuinely concerned over my situation. 3 stars is for exceptional customer service. I still ended up finding another local plumber, he charged me $100 for replace the heating elements in the water heater. To earn a 5 star I would suggest a more reasonable diagnostic price.

Michael P.

Great and quick service. Mike did a great job and took good care of us. Always kept us inform of everything he was working on and made it easy enough for us to understand. The equipment he brought with him like the camera and screen gave us the most clear picture of what was wrong with out main line and to be honest I don't believe any other company could have done a better and more honest job!

Shannon P.

Roto Rooter contacted me within an hour of filling out the online request, which was at 10pm! They stayed in contact all morning and had 2 people stop by to check out our situation. Both were extremely knowledgeable and friendly. I would not hesitate to contact them again for my plumbing needs.

Rosemarie P.

We had been having a problem with water backing up in our kitchen sink. As soon as we called Roto-Rooter they dispatched a technician to our house and they were there within an hour. The two servicemen that came were friendly, knowledgeable and quick to resolve the problem. They even gave us a six-month warranty. Excellent service!

Katie M.

Dave did a fantastic job fixing a pin-hole leak we had behind our shower tile. He arrived right on schedule & called us on the way. It was a tough job that was worth the investment. Thanks Dave!

Mary A.

Like most of all the other reviews, they were late. I don't blame the technician - he was great and did the work quickly and efficiently. Either Roto-Rooter is overbooking or else they aren't allotting enough time for service calls. I also experienced scheduling service only for it to be rescheduled for the next day because they were too busy and then that appointment was late. If they are too busy for my business, maybe it's time to find someone else that DOES take their commitments seriously.

Lisa H.

The worst service ever. Never on time. Unprofessional and lazy workers. Never call them again. Call someone else a real plumber

Amber S.

The technician was professional and knowledgable. He did a great job and fixed the problem. The only issue I had was with scheduling. The timeframe their dispatcher gave me was between 12pm and 4pm. They called me at 3pm to tell me the technician would still be 2-3 hours yet. The technician did not arrive until 7:30pm.

Evan G.

I had a drain snaked and a ($40) shower valve replaced for $554. The technician damaged my wall on the way out. Over charged every step of the way. I should have researched ahead of time. Competitor price for snaking the drain $100 and valve replacement with parts and labor $100 for $200 combined. Nothing like paying 2 1/2 times of what everyone else charges. Same review left at the better business bureau.

Ronnie A.

My house flooded and I called RotoRooter. I need dehumidifiers in my house immediately. I was told that they would be her between 2-4. When the guy Raphael called me he said that he will be at my house before 2pm. 2:30 rolled around and Im still panicking and called to see where he was. I had his cell phone number since he called me and in went straight to voice mail. I called 3 more tiles till 4pm without every hearing back from him. I called the direct line again and asked what was going on and I was told that they had some new technicians and that they where going to get a hold of them. I never got a return call. I then went to Home depot and had to rent three. On my way back I received a call and I told them that I had to act fact and went and rented my own. Second part: I was also waiting for another person to come out and fix the pipe. They said its a different division. So He was to also be at my house by 4pm. And never showed. I had to call another number to talk to a different disbator. I let him know that I needed to be somewhere by 6:00 and needed to leave by 5:30 and where is this plumber at? He checked his schedule and told me that he was unable to get someone out to me by 5:30. I asked him if they were awar of this than why didn't I receive a call to let me know. His comment """"That would be my fault"""". I rescheduled for first thing in the morning with a window from 8-12:00. I asked for him to narrow it down. But that was the best that he could do. I asked him to please call me if they are not going to be able to make it. I questioned if this would happen since they didn't call me and let me know this time. They did show up in the morning and fixed the pipe and it was at 8:30am