Roto-Rooter Plumbing & Water Cleanup

★★★☆☆ 3.0 / 5 (70)
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: 43905 N Sierra Hwy, Lancaster, CA 93534
: (661) 261-8724
: https://rotorooterca.com/plumber/lancaster-ca/

Company Overview

Roto-Rooter in Lancaster, CA is your reliable 24/7 plumbing service. From residential to commercial plumbing, we offer an extensive selection of services. Our expertise includes drain clearing, water heater installation, sewer line repairs, and gas line setups. Our team is skilled in delivering top-notch septic tank services. We have a highly trained team prepared for all your plumbing needs, including repairs, installations, inspections, leak detection, and excavation. Customer satisfaction and prompt service are our top priorities. Roto-Rooter is your go-to solution for plumbing needs, available any time.

With over 80 years of experience, Roto-Rooter offers dependable plumbing and drain solutions for both residential and commercial clients. Give us a call, and one of our licensed and insured experts can come to your location today.

With about 12 years in the plumbing and industrial business, Evelyn manages our office. Having worked on many jobs, she has a deep understanding of plumbing and has addressed countless customer inquiries. More often than not, if you call us, you’ll be speaking with Evelyn.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Biohazard cleanup
  • Damage restoration
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Mold remediation
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Stefano F.
★☆☆☆☆

My pressure regulator took a dump on me and I went to Lowe's and Home Depot looking for a 1 1/4"" pressure regulator for the house. neither had one. I called this company to see if they could help. They sent a plumber who wasn't able to help because he didn't have the part. The next day they sent Tilden Mckissic. He proceeded to give me a $2400 quote to replace the unit. I told him he was nuts so he discounted it to $1900. Again he's nuts. It's a $300 part and took me 10 min to replace it. The only reason I didn't do it the next day was I'm a firefighter and was on duty. I didn't want my family to go another day without water. They are a complete rip off and I feel sorry for anyone who has used them. In no world loosening two fittings and swapping the preset regulator should cost anywhere close to that.

Joe R.
★☆☆☆☆

I knew what the problem was prior to calling them, as I had the same issue a year prior and used this exact company to fix it.

I have the skillset and tools to do the work myself, however since I work night shift at the hospital and we have been working overtime, Id rather just pay to have it done. All the guy had to do was remove the toilet and clear some roots, like last time.

Guy shows up at the later part of the day and I am at work, so my wife is home for the appointment. He spends 45 minutes in his truck on the phone before coming in. My wife explains the situation and prior history. The guy comes in, shuts the bathroom door so that my wife cannot see what he is doing and is done and leaves in 15 minutes.

$700 and the problem isn't fixed, so she calls them back. Guy says that he ran the snake and removing the toilet wouldn't fix the problem, then says that he actually did remove the toilet but that the whole plumbing system would need to be redone and would cost a few grand.

So I get home the following morning and what do I see? The calking that seals around the toilet wasn't even broken, proving that he did not remove the toilet. Furious, I called them back and they insisted that the toilet was removed but more extensive work would need to be done to fix the problem. I remove the toilet and do the work myself and fix the problem.

Lying about services provided is horrible in it self, but to take advantage of the situation because my wife doesn't understand what is going on and to close the door is on another level.

Needless to say, I will NEVER use this company again. I could only imagine if it happened to someone who couldn't afford to eat the $700 cost.

La Keisha L.
★☆☆☆☆

Scam artists. I had a sewage blockage that came up through my kitchen sink. I called and was charged for the evening service fee, the fee to snake it and the camera fee. Totaling a little more than $400. The following evening Christian came out with the camera to detect what was causing the blockage. He stated that a tree from the yard had damaged the mainline and my only option was to replace the mainline and that it would be 13,000 plus to repair it. He said there was no other option to fix it. He stated that I needed to fix it asap in order to avoid it backing up and possibly flooding. Later that evening when I stated that I would be looking into a 2nd estimate he then started trying to fast talk me and offer other discounts such as a senior discount, military discount and stated that he could see if his manager would approve a lower rate. I stated that as a business your price should be your price and it didn't sit well that now he suddenly wants to offer all of these things. Shortly after the call he texted and asked if he could have his supervisor call me to go over a second option. I declined because why is there now suddenly a second option. I had another company come out and they cleared a small blockage by snaking it thoroughly and then they showed me my entire mainline. MY LINE IS COMPLETELY CLEAR OF ANY PROBLEMS AND THERE WAS NO TREE CREATING ANY ISSUES. Christian completely lied and tried to bamboozle me into having $13,000 worth of work done that didn't need to be done. It costed $400 to take care of my issue properly and this company showed me the entire area on the camera. I don't know how these people sleep at night. DO NOT USE THIS COMPANY EVER. very disappointing that they would do this and I'll be reporting it everywhere and filing a claim with the BBB.

Kevin H.
★☆☆☆☆

Had a tub not draining well. The first time they came out, it was hours past their time window and I had to keep calling to get answers on if they were still coming. Charged $300 to snake the drain and said it was fixed. A week and a half later and the drain is slow again. The woman on the phone assured me that it would be covered under warranty, but when they came back out, all the tech had to say was ""I guess I could try to snake it again"" and wanted to charge another 300 saying the warranty is only 9 days. I told him to leave. Why on earth would I pay way too much again for them to not actually fix it again! Never ever using their services again.

Gamer N.
★☆☆☆☆

Very disappointed form Roto-Rooter service. They have changed $480 to just look at the job and quoted $6,800 to pump septic tank. While I got this done for only $800 from other plumber.
They are thinking they are the only one in this world. The guy was rushing to get the work done right away and asking $6,700 credit card on the phone. Never seen such a thing. The owner should embarrass by looking at these reviews

Jill J.
★☆☆☆☆

They deserve no stars for trying to scam consumers who dont know any better. They were quick in getting someone out for an estimate but outrageously overpriced. The work needed was to have new shower valves and faucet replaced. Roto Rooter quoted me $6,325.00. I could get a whole new tub and shower installed for less than that!! I work for a plumbing company (out of the service requested area) and know this is purely a tactic to take advantage of someone who may not know better. After reading their reviews (which I shouldve done beforehand) I see overpricing is the norm for you. SHAME ON YOU ROTO ROOTER FOR TRYING TO SCAM PEOPLE IN NEED!

Teri S.
★☆☆☆☆

They came to help a backed up sink for my father on Sunday June 26th. Told us it would cost $1000-$1400 to fix. We waited and called a privately owned business owner who fixed everything g for $100.00! Be careful who you call.

Jeannette C.
★★★★★

We want to thank Roto Rooter and their hard workers Lee Ray, Jorge Vallarta, Jorge Fonseca, and Jose Ochoa for their excellent customer service, craftsmanship and hard work that they did especially in this heat. You guys did an amazing job in a timely manner and we will definitely be calling on you if need be for any future jobs.
We definitely recommend that anyone who is looking to have any work done you should contact the Roto Rooter family at 1-800-491-ROTO(7686) they are friendly and explain everything in detail making sure you understand what needs to be done. We also want to give Ray Jenkins a shout out for excellent customer service.
Thank you from the Cummings Family

Mike S.
★★★★★

Technician Ray and Supervisor Lee were absolutely amazing and very professional.
They came to correct a situation with our toilet that was not properly completed several month ago after I just notified then of the situation. They came early, knew what to do and within ab hour resolved this issue. They did not charge ne anything and I will 100% recommend this company to anyone having issues with their plumbing.

Kenny B.
★★★★★

While visiting my grandparents and after many years of do-it-yourself patch work, we had a major blowout on Memorial Day and Roto-Rooter came to the rescue! Lead by Project Manager, Lee Ray Benavidez, and his amazing team, Jorge Vallarta, Ethan Farmer, Jorge Fonesca, Ray Jenkins, Jorge Vasquez, Bonifacio Aguirre, and Jose Ochoa. Each of them deserve a thankful callout because not only was the work completed on time, they were very patient with a very particular 87 y/o man, that was constantly checking their work and offering his insight. They were able to install a major leach line (75 ft), repair a septic tank, and replace several areas of root infested clay piping. These dudes worked in 90 degree heat for 2.5 days with pride and tremendous quality. I would highly recommend asking for Lee Ray and his stellar team the next time you need quality professional grade with a 30 warranty. Thanks fella's!

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