Roto-Rooter Plumbing & Water Cleanup

Peter C.

My showers and toilets were plugged. The rep ""J"" from Roto Rooter came to take a look. He seem to be going through the motions but ultimately was looking to sell me on a clean out for $2200, by far the most expensive quote. J seem rushed and not very trustworthy. J also quoted on other options which he misquoted as he was trying to calculate in his head how much to charge me.

11/14: Hi Sheila, sorry I don't know how to PM on Yelp. It's ok, I got the issue fixed.

Patti T.

Called Roto Rooter on Nov. 3/2017, spoke with Michelle, made an appt. for a plumber to come same day for a very ""slow-draining"" bathroom sink. I asked for John Sigler, who has come previously for my plumbing issues. Once again, John was very hardworking, very professional, very courteous, & explained all work being done. EXCEPTIONAL customer service !!!
AMAZING plumbing repairs by John Sigler. Pls ask for John when calling Roto Rooter.

Jd W.

They ran 2 drains (6 ft or less) and the long line under the house (30 feet). $$$. The job was good, but they were to high on the price. Unfortunately everybody else was busy today. The work was excellent. The guy was professional. It just seemed really high.

Nehal Z.

We had drainage issue and called roto-rooter. They were very reasonable and did a job in couple of hours. They were prompt and honest. I would highly recommend Kevin to anyone who need the plumbing service.

Cindy S.

I had an emergency leak in my upstairs bathroom. I called Roto-Rooter and they had someone at my house within the hour. Michael Garcia was the technician who helped us, and he was GREAT! Quick, professional, and polite. I would highly recommend him, and the company, to anyone.

Amanda H.

We had an excellent experience with our technician. I HATE it when service technicians (plumbing, electric, etc.) only talk to my husband. The Roto Rooter Technician talked to me about the process at each step. He was very knowledgable and was able to diagnose a difficult plumbing issue. He tried several different approaches until it worked. He was articulate and not at all condescending. He provided excellent service, did not pressure us into additional services, and was very polite. So far everything is still fixed, and I will definitely call in the future. I don't know if you can request technicians, but if you can- Tyler did a great job.

Sue G.

I would suggest that you NEVER USE these guys. My backyard drains were plugged up and not draining the rain water out to the curb. When they showed up they stated it would be $350.00 just to run a snake through the drain approximately 60 feet to the curb. I said never mind I'm not paying that! He asked how much are you willing to pay? (Should have known right then that they were not reputable)! I told him that I saw adds in the phone book for as low as $79.00. He said we can do it for $100.00 an hour but that there will be no guarantee. So I said fine lets try it. They pulled out the big gun snake and used it at the curb going towards the back yard. Several attempts roots were pulled out. Then they used a smaller snake in the back. 1st attempt they lost the little bit in the drain. When I asked if they could bring the larger snake back and they said no we can't use this one back there, which was a lie. They just did not want to unload it again and push it to the back. So they continued to run the small snake a few more times without any bit connected to the end. Well we all know that your not gonna get anywhere in the drain without a bit to attack the roots. So needless to say the drain never got unclogged. He suggested that I have it jetted out. He said that would be a minimum of $650.00. I said no way so they packed it up and left. Waste of my time and money. I will never use Roto Rooter again. Stick with the smaller business owners that care and want your business again.

Tina W.

I would never use Roto Rooter , after the hell my mom went through with them . They Totally took advantage of her . my mom is recently a widow , my dad passed away from cancer in July . This company still had the nerve to charge my mom for things that were not needed Just to get money out of her. completely disgusting of them !!!!!!!! after giving them thousands of dollars still nothing was accomplish . Never Never trust this company !!!!

Kathryn B.

Roto Rooter- Robby White 909-397-0567 -Three days ago, Leo spent almost 5 hours here for a backed up bathroom. It cost me $498. This morning (3 days later) I started the washing machine and everything backed up again. I have been a loyal customer for over 20 years, but never again. They better not try to charge me any more.
UPDATE They are now saying there is a broken valve somewhere, although no one told me that on Monday and it is not written on the project description. Also, the tech was 2 hours and 43 minutes late arriving here today. Still no resolution. DON'T call them. Ever.

Juan R.

Have never hired this guys and never will, just so that I don't put people in danger by having their drivers on the road!