Roto-Rooter Plumbing & Water Cleanup

Chris F.

Jacob was awesome! Got my clogged drain taken care of and even gave me some advice on if it ever happens again. 10/10 would recommend, and shout out to Jacob for being a pro

Amanda S.

They were supposed to come out Monday between 12-4 waited around in the area for 4 hours for them to tell me they can't come until tomorrow.. fine. He gets here Tuesday Was quoted $250, then $800 which I agreed too when a normal snake wasnt working to fix the issue. then they tried to gauge me by saying they're going to have to snake the pipes through the roof for an additional $1500... not happening. then proceeded to magically fix the issue after I declined paying an additional $1500... shamed me for the toilet being clogged and was unable to provide an itemized receipt with work performed. yikes. Getting scammed and finessed was so obvious. ultimately the toilet flushes and all is well for now..

Frank L.

We've been using them for all kinds of plumbing needs over the years.
They're responsive, knowledgeable and efficient!

Addy C.

Literally the best plumbing service in SLO! I don't even think to use anyone else.

Seriously the most response, quick service. You can tell they really care about their business and customers. The gentleman who comes to our business is always so thorough, quick, and explains everything in a way that is so kind. And the prices are so fair! I highly recommend. Actually, I don't recommend any other plumbing company!

Spencer M.

Discovered a problem in the late evening. Called this company. Very good Communication. Got a call. Early AM the next morning. The technician. Showed up. Preformed his service. Problem solved. Great service. Great price. Thank you very much.

Bill V.

Not sure whats up with the bad reviews.
They showed up when they said, did the drain clog in 15 mins. Price was as quoted and the plumber was a good guy with suggestions to avoid a future clog.

S F.

I must say , in my opinion the name Roto-Rooter once meant something but today it means nothing - at least this one. It was that long time name was why I contacted them first to provide a quote on a pipe repair / replacement. The pipe was about 4 feet long and I already dug the hole to the elbow.

The plumber came out - looked at it for a half minute and said that he will have to refer it to another plumber. Basically he told me that he would charge me per hour and said that he is only a one man crew. Then he goes on by saying that he does not have the DIES for (whatever) and it can cost a bit if he has to rent tools. Bla Bla Bla .....

Then he walked out and I called the company to tell them about the one man crew and rental of tools excuse that he gave me. She sent him back and he said that he was not turning down the job but he would charge me time and materials. OK ? how much - As a plumber I expect him to look at what needs to be replaced and replace it. What is so hard to look at a 4 foot piece of pipe and connections and give me an ESTIMATE ???? -

Again he left. I called the store one more time to tell them what he said this time. All I wanted was a good bid , is there anything wrong with asking for that ?
Then she said its just frustrating and went on and starting about COVID for some reason.

Anyway to make a long story short - One call to another plumber who wanted a couple of pictures - which I sent - and got my quote.
That people........ is what a professional does.

Please , when you spend your hard earned money, you are the boss not the contractors - make it known to them. This is the age of the internet / cell phones and cameras - don't get ripped off and make sure they know who is writing the check. There are many many plumbers and contractors you can choose.

Linda L.

All drains were plugged this A.M. Of six local companies, Roto Rooter was the only who could respond on the same day I called in. Mike was at my home within the hour and had the problem solved well within the first hour. Great job, Roto Rooter! Thank you!

Pete G.

Roto-rooter is the place to call when your drains and toilet are causing problems. Michael arrived quickly and got right down to business. Michael is experienced and tenacious and he cleared the drain after much work. I am happy with the results and would recommend Roto-Rooter San Luis Obispo for professional work and service.

Robin I.

Very disappointed! I was told their work had a guarantee for 3 months, not true! The employee said unless he had an additional hour he would not guarantee his work!! Therefore no guarantee! Also needed two of my towels and left them filthy!