Roto-Rooter Plumbing & Water Cleanup

Armand S.

At about 5:15pm today being Monday 2/26/18 I am so shocked that I cut off on Euclid Ave by an employee of Roto-Rooter driving a big white work delivery truck. I could not make out the call hotline on the bumper sticker for reporting unsafe driving but I was able to write down the vehicle ID on it and California plates. Vehicle is 779TT and CA Plates # 36888H1. Roto-Rooter company logos was plastered on all sides. The description of the driver a male Hispanic driver in his early 20s having black short black hair on all sides also wearing a navy blue uniform shirt driving by himself. He turned right on Lincoln right after and was in a hurry. I caught up to him at a red light to ID him and he backed into his seat so I wont see him. I mean whats the hurry??

Andy K.

I woke up on Sunday morning and found my garage flooded. The water heater hard busted and leaked. I shut the water and called my home insurance. Did not return my call for a few hours. I got desperate and called Roto-Rooter. They responded within two hours and send over their tech, Jeffery. He was very professional and diagnosed the problem immediately. Unfortunately he did not have the necessary parts to repair the water heater. On Sunday most of those plumbing places who have the parts were closed. Jeffery promised to be back Monday morning and get Parts and take care of the repairs. Jeffery was very professional and showed up the next day on time and repaired my water heater, plus he gave me a lot of good advice for future plans which way to go on the new waterless water heaters. Roto-Rooter will be my first call next time I have a plumbing issue. Thank you Jeffery !

Ray A.

great service, showed up on time. fixed out the drain under my house.. it was all clogged.. ran a camera, showed me it was all clear...

money well spent

Maria Dolores S.

i woke up at 7 am and saw my tub clogged, when you flush all the toilets, water goes to the tub and it stinks. Called Roto-Rooter at 745 am and I was surprised, a technician by the name Alfredo came at 815 am. He checked the main line and before he did the fixing, he wil tell you how much you have to pay, I am not sure if they charge fair, I hope they do, I will find that out later on if I will ask somebody to do the same thing, put a camera then the snake. I was in a desperate situation. At the moment I wanted it to be fixed right away and they did.

Ellen K.

I received the refund from local office & manager Jay for the previous unsatisfied & unfinished service as well as the check for the service I had to call another company for the service to be done who came at 10 pm.
For follow-up & refund, it's an excellent service. & I'm very pleased with this although the required service was done in the first place.
Thumbs up for follow-up service for refund. Thanks!

Rubilena R.

Excellent excellent service . I was desperate for a plummer for my clogged laundry line and being the holidays Roto Rooster came to the rescue after so many attempts to get a Plummer through my insurance. I highly recommend them. The service technician Jeff #99 was awesome. Thanks again . Happy New Year.

Corrinne R.

Talk about excellent service!... Art from Rotor rooter, special thanks. Not only did I Google the help I needed near me, I excluded the brand name, in fear of jacked up prices. But as I called the most thought ""honest"" mom and pop shops of plumbers in search of dignity umungst their names no one would come to my plea with honest and urgent intentions. So last but not least I called the mighty Rotor Rooter. A gentleman named Art came to assess the problem. I explained that it was an urgent matter for I have called everywhere in the area and there was no sense of compassion of urgency. He assured me that he would fix the problem on my scedule which was a big deal for me at this time. He kept his word and was prompt at my door to fix the problem. He brought a Co worker named Chris who worked with him wonderfully in sync to install the heater. They were patient, honorable and respectful. Because of them I will never judge a book by its cover. Amongst many options, Rotor Rooter will be my only choice. Thank you Art and Chris for everything.
satisfied Lake forest customer.

Ronnie N.

Was not impressed with the techs cleanliness when leaving the house ( pictures to follow ) on the porch. And there still is a leak that we found and will be calling shortly to get that fixed considering we were charged an arm and a leg
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J. R.

My technician was Andrew Ross and he was very pleasant to deal with. Work was done on time and was surprised that he cleaned up the sink when he was finished so it didn't show any signs of being clogged. Bravo Andrew. Great job

Valerie F.

I called Rotor Rooter for the Harbor City area and although they arrived promptly they quoted $240 for a simple garbage disposal water back-up in my sink. That price is ridiculous! Where are the plumbers who advertise $99 for any job?