Roto-Rooter

Keith F.

Wow. Water heater emergency ended up being a great experience. Darius and Jacob arrived on time, removed my old WH and replaced with new one in less than 2 hours. They were neat, clean and respectful of my property and cleaned up after the job was complete. And they smiled the whole time. Its nice to have a disaster turn into a good experience. Thanks Roto Rooter.
PS I called or emailed 5 plumbers. Roto Rooter called back in a very short period and was out on my job with a hour! That's service!

Monique' M.

Had a leaking valve on a water heater which was flooding the side yard. Received a call at 8 a.m. saying that the technician would be here at 9 a.m. When no-one arrived by 11 a.m. I called to see when they would be arriving. I explained that I had an appointment to go to and would have to reschedule if he was not coming soon. They told me he was on his way and would be here in 15 minutes. He finally showed up a little before noon. The problem was a nut needed to be tightened so he was here all of five minutes. The appointment I was unable to make cost $80 because I was a no show and he charged me $145.

Heidi S.

Call and gave specific instructions of where leak was outside. Plumber showed up late and went inside without permission and pulled out dishwasher and carved hole in Sheetrock then put Dishwasher back in incorrectly such that water did not get to it and did not discover or fix problem - BECAUSE IT WAS OUTSIDE! Had to pay $350 to another plumber to discover and fix problem. Got bill from Roto-Rooter for over $350 for doing nothing we asked them to do! Would never use them again and suggest you don't either. If I could give them a negative star I would.

Laura Stirling J.

Had an issue at our new house. The Roto-Rooter guys showed up within an hour and a half and saved the day. We've had no issues since. The price was reasonable and response time was more than reasonable. Would use again!

Darkskin B.

I would give them 100 stars if I could. The owner is a honest man who puts his customers first even when its not easy. My parents are moving and they had an issue at the house they are selling. This owner bent over backwards to fix the issue knowing that the house was closing in 2 weeks. Thank you from the bottom of my heart for taking care of your customers like they were family. Great quality work, working to fix the true issue, honest workmanship.

Nick R.

Greetings! I would like to acknowledge an employee at Roto Rooter in Baton Rouge for his professionalism and promptness! Mr. Anthony C. was awesome! It was this past Friday he came out to my apartment and fixed my kitchen sink and unstopped my sink in my bathroom, he even cleaned up the mess! He went over and beyond and I really appreciated him for that! Please see that he is acknowledged in some fashion because of his great work ethic, we need more employees like him everywhere!

Thanks in advance Candice.

Benton F.

We had a horrible drainage issue and the technician came quickly and had it fixed for a very reasonable price. I would definitely use them again!

Michelle T.

Excellent service today from Jordan. He was able to unclog the pipes and he was very professional.

Craig R.

Roto-Rooter appeared within the hour of my EMERGENCY. They were able to temporarily fix an ancient busted clay pipe until they could return to do the permanent repair. Although they normally don't do work on weekends, after they heard my story, they came the next morning, a Saturday. It was a huge task and took two men about three hours. But now we can flush and shower to our hearts' delight. :-) Amadeo(?) was very polite and professional too.

David G.

We have a pediatric clinic so bathrooms are a MUST. First thing Monday morning brought a serious potty problem that could not be fixed with a simple plunger. We called another very well-known agency who said they could not give us a time estimate but they would call us around 3:00pm to let us know if it was going to be the next day and that we should call other places to get on their lists as well. So Roto-Rooter was next on the list and not only did they understand our crisis (though is there ever a time that a potty problem isn't a crisis?) but the technician called us within 10 minutes that he was on his way. Crisis conquered! As we say around here often.....not all heroes wear capes.