Rossman Plumbing

Lynn P.

I reviewed Rossman Plumbing over 5 years ago and gave them 5 stars. However, on March 13 I had a toilet valve leak into the wall in an upstairs bathroom that leaked water into the downstairs kitchen. Rossman Plumbing responded the day after I called them. Due to the water damage, ""DJ"" highly recommended CutNDry restoration, stating he knew several companies that used them and were happy. CutNDry has been a complete nightmare to deal with-and I would never have hired them if not for the recommendation given by Rossman Plumbing. Additionally, the technician charged me over $1600 for a new toilet and garbage disposal, stating that would also be my insurance deductible. It was not. I would not recommend Rossman Plumbing at this point, as calls to their office have been ignored.

Liza S.

My main sewer line was backed up and overflowing onto my front yard each time I used the water in the house. Rossman was one fo the companies I called for a opinion on what options I had available to rectify my plumbing issue. Dale was the representative who came out to my house and was professional, polite and an all-around generally nice person. He was quite informative and provided his expertise on my sewer line. I will definitely keep this company in mind for future plumbing services.

Jeremy S.

Dennis came out to check out the water pressure on my house because my sprinkler system was having problems. He found the problem and fix quickly. He was professional, knowledgeable, and friendly. Highly recommend using this company.

Raymond E.

Rossman to the rescue, again! Ended up hearing that oh so familiar sound of air bubbles coming up the line in each toilet with nothing draining. From there I ran out to the clean outs and sure enough we were backed up. Called in to RP, Shannon greeted me and with much concern took our info, which was in the system already, so within minutes we were scheduled with a window. Steve Skinner showed up albeit a bit after the window but I knew he was on another job because Shan called saying it was going to be a lil longer. No worries, we were home, Steve got there, immediately addressed the issue, snaked us out to the street and even cleaned us up with a commercial grade disinfectant. It's really nice to know there are really great service minded companies out there today, the kind that actually care. Thank You!

Tarena C.

DJ was super helpful with out plumbing issue. He walked us through the process and explained the pricing options depending on what he found. I highly recommend Rossman Plumbing. Ask for DJ!

Michael C.

Raffi came over and fixed my clogged kitchen sink quickly and left everything as clean as it was to begin with. Definitely worth a call if you need a reliable plumbing service.

Corey M.

We've had Rossman plumbing out to help with some problematic sewer lines over the past few years, they are always on time and super quick to respond to any call. When we finally decided to jet out the lines and install a liner on part of the line to stop the tree roots from getting in, I was pretty upset (to put it mildly) when a week later, we had the same issue, and our plumbing backed up again. David Star came back out to reassess the problem, and patiently walked me through the whole sewer line, taking time to show me on the camera, and guide me through my options for repair. We own an old house with an interesting sewer system, and David really took the time to uncover exactly what the problem was, and multiple ways which we could attack it, and honestly went above and beyond to help fix our issues. Major plumbing repair on an old home can feel super overwhelming, but now we feel like we have someone in our corner.

Lee G.

Rossman last year replaced a sink for us, so when we had a new problem with a leaking sink valve we called Rossman again. David Starr came out yesterday to evaluate. He found a few other leaking valves around our house. Today he returned to do the work. Everything is good now. Davis is professional, friendly and knowledgeable. We will continue to trust Rossman.

Shane S.

Updated review: Crew did get here. Dale diagnosed the problem immediately and came up with a proposed solution and price, which I thought was very reasonable. Crew was fast & thorough. Was impressed with the cleanliness (drop cloths, etc.) and speed. GM called and apologized promptly with explanation that they were shorthanded today and earlier job was way more complicated than first believed. While I still believe a better estimating system is needed for times, the crew did show up the day of the issue, did fix it to my complete satisfaction, and at a very fair price. So while not perfect due to times, the guys really did know what they were doing and I am back in business to do our business. That, combined with the immediate follow-up, Rossman will continue to get my future business and recommendation.

Review is for business practice. Scheduled an appointment with Rossman Plumbing. Received confirmation email that tech would be at my home between 10-11. Called at 11 they said it was supposed to be between 10-12. Called at 12 they said tech having issues would be between 12-2. Called at 1:37 as no update they said still having issues be another hour or so (now 2-3). Called at 3 said tech still having issues would be between 4-6. Asked if any other techs they said no. Plumbing owner lives in my city but only has one person in area according to them. Very unfair as unrealistic updates prevented me from calling another plumber to get our home serviced with water. I understand crap happens on a job but a late time going from 11am to 6pm is entirely unacceptable. When the plumber does arrive he will be on overtime, stressed, and worn out from a full-day already. Kept us on the hook to keep the business. To me an honest company would say ""hey, we got caught up in a job we didn't know we were getting to and it will be a long time. If you get another plumber we understand"". Not ""we'll be there in another hour or two"" throughout the entire day.

Alicia T.

Had a massive garage disposal stoppage and Raffi came in and was a huge help!!!! He repaired, explained And cleaned up perfectly..thanks again and will be calling again if anything is needed