Rossman Plumbing

Davion S.

So I assume Chuck wont be giving me a call back after his conversation he said he would have with Mike. I also assume Mike wont be coming back since he just drove off. Its really sad when you put your trust in a company to provide services to you, but you get left in the dark. It's hard to find good help these days. Pay $800 for your sink not to leak, but a month and a half plus three additional visits after the initial visit sink is still leaking. Just sad.

Addendum: In regards to the owners reply to my review. I am well aware of what the invoice said. What is funny about that invoice is that Mike said the discharge hose leaks when the dishwasher is activated. We never use our dishwasher, and definitely did not use it when Mike was here, so I do not understand why he said when the dishwasher is activated. And just to be clear the original work was done in March of 2018....not 2017. Not sure where you got that information from. We were able to fix the problem ourselves so no worries. Also just to be clear I did not post another review under Shefiron S. To ""hurt"" your company rating. That review was from
my father, and that is what Yelp is for, to explain experiences dealt with companies such as yours.

Felipe Z.

Pierre was great when he came out! We talked about different option to fix my problem. He took apart my sink and said he would get back to me with some quotes. I never heard back. I tried calling the main office to follow up and get my bathroom fixed. They said they would call me back, and no one has called me back. I guess it's time to find some one else.

Stephanie Y.

David Starr came by when I was in the time of need, he was very knowledgeable and was able to fix my problem will definitely use him again!!!

Deby A.

Had Rossman scheduled for an appointment in December. 1st appointment was a no show at appointment time. They called later and said they couldn't make it and rescheduled for another day. Showed up late for that appointment. They did repairs, but now I'm noticing there still is a leak there, all of my flooring in the kitchen is buckled. Called last Thursday, set an appointment for today, again no show. I called and was told even though I had an appointment time, their regular accounts come first. I asked to be rescheduled for 5:30 today and was told that was outside of their free estimate time and would be charged for the visit! Asked to speak with the manager, but he was at lunch! I would be too if I wasnt sitting around waiting for a no show plumber! Next stop, BBB and my attorney.

Jacqueline L.

We were pleased with our plumber named Ernie! We had 4 plumbers come before him and with his years of experience, he was able to resolve the problem fairly easily! We were surprised by the simple fix yet it did take some time. He was friendly and warm as well as professional!! We would recommend Ernie at Rossman any day!

Samantha W.

Called Rossman Plumbing when another company would not fix my sink because the person repairing said the part was hard to find and that it would be too hard to get behind the pedestal. The gentleman who came out said the part was a common part and fixed my sink and cleaned up after himself! The price was significantly cheaper than the previous company. Everything works! I would definitely recommend this company!

Sable G.

I found them using Home Advisor and couldn't be happier. Matthew & Pierre were awesome. Pierre completed the service needed and gave us tips and things to look for. Matthew followed up after the service to check in. Definitely a satisfied customer!

Jan L.

I called Rossman Plumbing in a panic yesterday as I had a backed up toilet. I have used Rossman Plumbing in the past and the 2nd time they were at my house back in Feb 2017 - the work I was charged for somewhat left me with a negative attitude towards them. Pressed for time and out of options, I decided to call Rossman again for an issue I was having in my guest bathroom. Dispatch had someone at my house within an hour (as quoted) and my technician, Joe -- AWESOME!!!
Joe was super friendly, professional and down to earth - literally here to help and quoted a fair price. Joe completely changed my mind about Rossman for the better!! Thank You Joe for your professionalism, great attitude and even better service. Because of Joe's professionalism and work ethic yesterday, I will not hesitate to contact Rossman Plumbing for any future plumbing issues. Thank you!!

Mita P.

This review is for our serviceman Lon. He was very knowledgeable about the plumbing in my home, and worked long hours to get the job done. He was very professional, on time, thorough, and explained each step he took in ""non-plumbing"" terms so we could completely understand what he was doing. If you get Lon as your serviceman, your in great hands:)

Desiree C.

Mr. Ken Zimmerman and So Cal Property Management are hands off when it comes to damages done by their contracted plumber Rossman Plumbing. Long story short, the upstairs unit had a water leak flowing into my garage. Rossman Plumbing (without my consent) came into my property and cut an approximate 3 ft by 3 ft hole in the ceiling of my garage. Once the leak was located and repaired, Rossman Plumbing was paid for fixing the leak from the above unit at fault but failed to repair or advise So Cal the drywall damage to my unit would need repair also. In attempt to get my drywall fixed, I contacted both So Cal, Rossman Plumbing and the tenant at fault, who either dismissed my concern or failed to respond. A year later, I had to pay $250 out of pocket to fix the drywall damage that Mr. Zimmerman and Rossman plumbing claimed to not be ""their responsibility.""