Rossi Plumbing and Heating

Ken W.

We called Rossi Plumbing to take care of a few minor plumbing issues, including a bad fill valve. Greg Rossi came arrived on the scheduled day and time, I reviewed the issues with him and he completed all the fixes within a half hour. He was cordial, efficient and reasonably priced. We were very satisfied with his work and will use Rossi Plumbing for our future plumbing needs.

Blanka P.

I have had a very similar experience to multiple people on yelp. This company must be a scam through American Home Shield. This was the second plumber to come out to my property after the first plumber stated that I needed a new faucet due to the age. A very hostile man came to my home and stated that the pervious plumber damaged my faucet and thats why it is leaking. I just bought my home and the leak was written up in my inspection. He obviously wants me to fix it out of my own pocket and due to the way he wrote up the report AHS now will not fix the faucet even though the first plumber stated that it was broken due to age.
This company is disgraceful.

Scotty S.

This company was sent by a home warranty company to fix a leaky kitchen sink and a slow running tub. When the plumber was working on the sink he walked out with a new hose that was not attached. When he returned empty handed I asked where was the piece(I thought he was replacing but didn't understand why if it was never used) He role me that I didn't need it because I did not have a sprayer and he asked me if I wanted it back. I said no because I didn't trust him to bring the same new one back. Stealing! When he was opening the bathtub drain, he said he had put new parts on the stopper.. A week later the the same old stopper with the same old parts came out. It was not put back properly because it came me out!. This company are liar's and thieves and can not be trusted. If you lie you will steal and if you steal you will lie. That is how this company works. With the racial issues happening today and if you are a woman of color, DO NOT USE THIS COMPANY!!!! He did this work in March 2020. I rate this business a minus 5 but to post this review I have to give a star.

Katie O.

My parents garage ceiling was leaking pretty badly during the Corona quarantine and I was having trouble finding a plumber. Greg Rossi was recommended to me by a friend and was able to do the job in jiff!! The price was also very reasonable! I will definitely use Greg Rossi for any future plumbing needs!

Gerard D.

I was referred to Rossi Plumbing through my home warranty company, American Home Shield (AHS). My hot water tank pilot light kept going off at random times. I contacted AHS and they assigned my issue to Rossi Plumbing. Greg Rossi reached out to me promptly and asked for a description of the problem and asked for a picture of the label on the side of the hot water tank so he could bring the correct part to the house. The next day he came to the house (it was around 8PM) and he replaced the faulty part. Although it was late and he had a long day because of an unexpected emergency plumbing issue, he was professional and promptly performed the repair. I would recommend this company. Thank you Greg!

Adam F.

This was the third plumber that came out to fix a simple problem with the water going to our fridge through AHS. He quickly fixed the problem and was in and out in 15 minutes. Not sure why the other plumbers couldn't do this but he quickly went to work and took care of everything in short order.

Christian D.

Total scam artists when it comes to coverage through American Home Shield.
Use a loop hole in the contract to extort money from the homeowner for a repair that is covered.
Nothing wrong with the workers that came out and did the job, but their hands are tied by the owner Greg.
Charged hundreds of dollars for so called modifications that were not performed.
Old water heater was taken out and the new sits in the exact same spot.
They cut pipes a bit to fit with the new model but that's it.
In and out in around an hour.
Very shady business practice

Loretta T.

After 2 calls to have the initial problem diagnosed, and 2 more calls to say I had the part, Greg never called back to schedule the repair. Unreliable if he doesn't think its important. Big disappointment

A C.

Greg was called to my home by HSA Home Warranty to repair our malfunctioning hot water heater. Since he was the second plumber in two days sent to my home by HSA, the first one not being qualified to even LOOK at my hot water heater, I asked him about the first plumber's diagnoses -- that my swimming pool, a ""silently running toilet""(?), or a low operating temp (that had NEVER been changed) might be causing us to run out of hot water. A cantankerous Greg told me that none of those options even made sense.
He seemed extremely annoyed to have to come to my house in bad weather. (Sorry our hot water heater didn't break at a more convenient time, Greg!) Tested both elements, wouldn't even let me finish about what had happened or what we had done about it, and pronounced it in working order if not for the low temp. (Even though he had said that didn't make sense -- still doesn't WHEN IT HASN'T CHANGED IN 6 YEARS!)
When I told him that 6 years ago when it broke before, a tech pulled a corroded element out of it, said it was probably going to fail due to hard water in our home, and wished us well, I also asked if, since it's 11 years old now, it could be clogged with hard water sediment. Greg said it was possible and was walking up the stairs to leave when he said he'd ask HSA if he could replace it, but that he ""didn't feel like waiting on hold anytime soon"". He said someone would be in touch.
I got tired of waiting for a functional hot water heater in winter, so I called HSA SIX hours later. Greg still hadn't given them his report and wouldn't answer his calls from them. A supervisor was able to get him on his emergency line and authorized the replacement pending Greg's report, that was to corroborate my story of the events -- he tested it, said it was a low temp but that it was old and it was possible it was filled with sediment causing us to run out of hot water prematurely. Greg just told him that I needed instruction in how to turn up the temp of the unit.
Everybody has bad days and nobody likes to drive in bad weather, but Greg SCREWED us out of a working hot water heater because he was such a curmudgeon.
I would NEVER hire this man even to take out my trash, let alone trust him with my family's safety. And I will NOT be a customer of HSA for long because they actually trust him! Meanwhile, we have an 11 year old, 80 gallon hot water heater that can't even provide enough warm water for a child's bath, and the best recommendation is to scald our children by turning up the temp. This man needs to learn to be a better HUMAN, not just a better plumber!

Stephen S.

Had a massive leak from tub and it flooded two floors of the house.

1st plumber wanted 3 grand to rip up bathroom floor and replace all drain lines.

Greg Rossi came in and looked at it for 10 seconds before informing me it was a cracked tail pipe on our shower drain and fixed it in 15 minutes for $135.

Issue is fixed perfectly! Can't recommend him enough.