Rooterman Plumbing

Adrian V.

Updating the review because the manager called me back and explained. They're unable to perform work on high-rises because their insurance doesn't cover them. That's fine with me, but it's a pity that I wasn't able to work with them.

Kelle B.

I requested an appointment this morning and Rooter-Man was able to get me on the schedule, same day. I received a text from Eddie, letting me know that he was on his way. Eddie showed up on time and was efficient, professional and friendly. I would totally recommend Rooter-Man for any plumbing needs.

Kohji O.

Honest, professional and work in a timely fashion, what more can you ask for? David and his crew tackled a challenging job replacing a sewer main on a 50+ year old house in a tight location compounded by torrential rain. Dealt with multiple issues along the way and Rooter-man handled them well. 2 thumbs up!

Nicole B.

I'm torn. As a new homeowner, I want to turn to experts and have them teach me new info. However, I often don't know where to begin explaining the problem and have a lot of appreciation for companies that try to meet me halfway.

I noticed a leak on the outside foundation of my home each time I ran the dishwasher. Naturally, anything involving leaks or water freaks me out and a general consensus led me to think perhaps the drain pipe leaked. I called Rooter-Man to come out and take a look. The tech stayed for about 7 minutes, and said the dishwasher had a crack in a valve, and left. $79 just for that.

I hire someone else to come haul away the dishwasher, expecting mountains of mold and puddles that Rooter-Man tech predicted would be waiting behind the faulty machine. There was nothing. The dishwasher hual-away guy (who is a dishwasher professional; not a junk-removal service) told me it had no leak in it!

So now here I am. No dishwasher. No mold. No leak. No backed up pipes. No one to help advise. I called Rooter-Man and asked if they could come back out and diagnose if there was a pipe problem now that the dishwasher was gone. After consulting with management, they said they would not come out for free unless I found more water. Well...kind of hard to find more water if the plumbing attached to a dishwasher is the plumbing with a leak and I have no dishwasher to run to test it again.

What a mess. Anyway, I write this whole long thing to illustrate that I don't think it's entirely Rooter-Man's fault, however I rely on them for professional and accurate diagnostics. And it seems the fact of the matter is that their diagnosis was wrong. It still may be something that they're unable to fix; but it definitely wasn't the cracked dishwasher part.

Steve C.

Eddie did a fantastic job jetting out my kitchen and also my main line which led to much better drainage than I have ever had before. He was helpful and transparent about the procedure and showed me the result of the cleaning on camera. Would use his service again!

Vicki M.

The areas that they serve are inaccurately represented on their website. I wonder if that is all, that is inaccurately represented.

They do not serve the Liberty Hill area.

Update:
Mr. David called me personally to explain the situation as they (potentially) expand into the 78642 area code. They attended to my plumbing issue, and I thank the Roto-Man team for the attentive, professional, and adept service. Mr. Karl was wonderful while taking care of the issue. A job well done.

Thank you,
V.

Brian B.

Eddie did a great job. He actually was able to show up early. He explained everything he was doing and showed me how everything fit together and why we were having a leaking issue. Would definitely recommend this company.

Michael C.

Fast, friendly, and effective! I was able to get a same day appointment to fix my shower, and he showed up on time and was able to find and fix the problem quickly.

Robbie B.

Eddie was just the plumber we needed. He arrived early (on short notice), was helpful and courteous, had all the skills and parts necessary to complete our faucet install and reconnection of disposal and dishwasher. He noticed our low water pressure and took it upon himself to rectify by heading out into the yard, digging up and adjusting our pressure valve. We have 30+ more pounds of pressure because of his efforts!

Jim K.

When our old water heater went out, I contacted Rooter-Man based on their great Yelp reviews. I was informed that one of their plumbers, Curtis Kurka, was available. He arrived soon after, gave me a quote on a new water heater, and suggested other changes to bring it up to code. Upon my approval he had it all installed that same afternoon. I appreciate Curtis and Rooter-Man for the great work, and will use them again in the future.