Rooterman Plumbing

Jon W.

They have great communications. They follow up with text and or email providing updates on your appointment and who will arrive and when. The 2 guys that fixed our drain pipe worked hard and got it fixed that day. They had to dig about 4-5 feet down, cut out the cracked pipe, remove the roots, replace the pipe, bed the pipe and add copper sulfate to keep the roots from returning.

Cindy P.

What a great experience...from making the appointment to getting us taken care of! We had a gas leak after a new range install, and David came to the rescue! He was so professional, courteous, friendly and had us properly fixed so fast! So happy I called!!

Milan P.

Alan T. the assigned plumber to my appointment was on time, professional, and quite knowledgeable. He confirmed that while the hoses to my single faucet were installed properly, the deck plate cover however, could be adjusted. Again, he was most informative when I inquired about replacing/improving my water softener and provided an estimate. I told Alan that after the holidays I will contact Rooter-Man to schedule an upgrade and installation. Thank you Alan and thank you Brittany for your office professionalism as well.

Steven N.

Neutral rating...needed emergency repair and they could get to me until later in the week

Vamsi E.

- technician wasnt able to find the source to the problem and did a wrong diagnosis when called in to detect a water leak from the bathroom shower.
- the technician wasnt able to detect the leak ,but instead said the leak is due to the missing gasket to the shower door.
- charged over 130$ to come out and to do an ignorant trouble shooting.
- the wrong troubleshooting pointed us in the wrong direction leading to severe delay in finding the actual issue, all along while the leak was active.



- The actual issue was due to the broken shower drain beneath the shower stall, which was found out by a different plumber.
- waste of time and money going with rooterman plumbing despite the high 5 start reviews.

Patrick D.

Quoted $300-500 to screw my gas grill into the gas spigot on my patio. This is a 5 minute job that I've had done before. While I get they'd have a minimum of an hour charge of something, this is an outrageous estimate.

Veerts V.

Great coordination, showed up on time, performed the repairs quickly and with high quality. What else do you need?

Paula K.

We expected company later this evening (Labor Day weekend), but discovered a leak under the kitchen sink. I worried that I would need to cancel our plans, but called Rooter-Man Austin and they were able to send a technician to help us out. Collen was able to put us on his schedule and even came early! He was very friendly, professional and accommodated our needs. He fixed the leak in no time and we were able to keep our plans. I have not used Rooter-Man Austin before, but will definitely use them again in the future. Thanks, Collen!

Brett R.

WOW...I had a HORRIBLE experience trying to get a competitor company with a similar name come out to look at our hot water heaters. Reluctantly I wrote a bad review so people would avoid my experience. Problem is, I wrote the review on the WRONG business page (this one).

The owner reached out to inform me about my mistake and offered to send someone out SAME DAY to address our problem.

Within 2 hours the problem was fixed!

Props to Rooter Man for taking notice of a bad situation and capitalizing on the poor performance of a competitor to earn our business moving forward!

Steve H.

I owe Rooter-Man an apology for not calling them first. Alan showed up on time, carefully listened to my explanation of the problem, then went to work. Inside of 30 minutes cleared up a sewer drainage issue that had been lingering for two weeks. Their 3-lettered competitor not only failed to correct the problem but charged me a substantial fee and wanted a grand to keep trying. I highly recommend calling Rooter-Man first. Thank you Rooter-Man!