Rooter Man Plumbing

Matthew C.

Had a backed up line the day after thanksgiving and it turned out to be way more of an issue than I would have expected.
I had Harry and Sam K come out as technician and supervisor to get to the bottom of our problem. They were very helpful, extremely knowledgeable and polite. They wanted to make sure that they fixed the true problem with our drain line not just the symptom of the real problem.
They discovered that some prior work done on the house was done, let's say...less than professionally, and they ensured to fix the poor work from the previous owner as well as doing a suburb job on the work to fix our broken line.
All said and done they replaced the entire drain line, retrenched the line to the street so that it flowed properly and would not back up again, as well as doing some structural repair on the house to make everything look great and ensure that the issue would not happen again.
I would definitely recommend either one of these two for anyone looking to get a professional plinking job done the right way.

Joanne-Jody S.

We had a slab leak in our condo over the weekend, and called Rooter Man Plumbing. Sam K (supervisor) and Mike D (technician) responded immediately and worked continuously until they found the broken pipe. They worked through the weekend to ensure the problem was handled to conclusion. They were very professional, friendly, and did an outstanding job. They were especially careful to keep the work as contained as possible within the condo to keep it as clean from debris and dirt as possible. This was very impressive. They took numerous photos and videos as they worked to keep me and my husband updated on the repairs, and made sure we understood what they found, what they recommended, and to ensure we saw the completed work and that it done to our satisfaction, which it was. They were meticulous. We would recommend this company and these employees.

John H.

Called on a Saturday and showed up just a few hours later. Fixed a clogged washer drain with a fair price quoted on the phone. Thanks for the speedy service.

Truman B.

""Albert"" came to our house and, very simply put, left it worse off than when he came. We had a serious clog in our toilet. A HUGE mess and the clog was up to the top of the bowl. I have been working on this clog for a day and a half and used every ""hack"" that I could find. Vinegar and baking soda, super hot water, wire hanger. Nothing worked so we gave in and called this company. The first thing Albert does is FLUSH THE TOILET. I couldn't believe it. Has this guy EVER done a plumbing job? Serious sewage overflows and covers my entire bathroom. He was keenly aware of our dissatisfaction with that move so he said, ""Don't worry, I will bring the machine in to wet-vac all this up."" He brought the machine in and vacuumed up just a little bit of the sewage and was ready to leave us with the rest of the mess that HE made! When my wife complained about that, he gave her mega-attitude and left us with the mess and, I kid you not, left a piece of a turd right ON our toilet seat (I wish I had thought to take a picture of it). I guess that was his business card he left to remind us exactly what his company is full of. I would leave zero stars if I could!!!

Karina O.

The technician, Albert, came out and decided to flush a clogged toilet, the water with feces then started to overflow. He then frantically gave me paperwork to sign in his computer pad. He said he was going to vacuum the mess that was made. He unclogged the toilet but still left a significant amount of water on my bathroom floor. When I asked about it as I was paying, I got attitude from him like it was a chore but he made the mess

Chad K.

Be careful they'll rip you off! Will never use this company! Had them come out because we had some bad smells coming from the sink in the bathroom. Turned out we did not have a correct p-trap installed. They quoted $1400 to replace a p-trap which is an entry level plumbing job that shouldn't take more than an hour. Called another local plumbing company, they came out 2 days later and completed the work in 30 min and cost me $150 for the callout fee.

I can't believe they tried to rip me off thinking I was in a bind to get it fixed asap! Will never call them again.

Laura D.

I had a clogged kitchen sink and very little time to get it fixed. Rooter Man Los Angeles was prompt and efficient in getting to the problem and fixing it. Sam was thorough in his explanation and respected my wishes and concerns. And Harry N. did an excellent job to actually get the work done in a timely fashion. They kept me informed on what they were doing and when they would be arriving. Excellent customer service.

Cheyne G.

Had a kitchen sink disposal food clog problem in Burbank. Plumber Boris was great. Came on time and price was great for a last-minute kitchen sink problem. Would recommend and use again.

Derek S.

Had a toilet clog in my master bath. Pulled the toilet out and couldn't snake it myself with what I had. Rooter Man advertises a $49 drain cleaning, so I called them. Tech shows up and says they can't snake they can only hydro flush for $1100. I said absolutely not. I asked why can't you snake it? They said rhe pipes are galvanized and the snake could damage it. First lie. My house was built in the 80's with all pvc piping. I told him to leave. He comes back and says we can do it for $800, and I said absolutely not. I said so you don't want to snake it is that right. He said my snake is 500lbs and I can't get it up your stairs. 2nd lie. Plumbers stakes have wheels and weigh 100lbs. I went and rented a snake,at Home Depot today for $75, cleared the line, and reinstalled the toilet myself. I would never use this company or any company that lies so easily.

Sarkis E.

I recently worked with Rooter Man Plumbing and was very impressed. Their customer service was friendly, the plumber arrived on time, and the repair was done quickly and efficiently. Highly recommend!