Rooter Hero Plumbing

Jeremiah W.

My rental property in Phoenix had a slab leak and water flooded up into the bathroom and the adjoining room. These guys came out immediately as my tenants were freaking out. It was a big Job and took 2 days but they fixed the issue and and it didn't cost me an arm and a leg. Just an arm lol. Great job guys.

Jim R.

Septic backed up Saturday afternoon - eeesh.
Called them and they dispatched Jason. He was professional and friendly and got the job done for $77! Back in business. Pleased to not get oversold and get emergency service with no surcharge.
So happy and highly recommend.
Thanks again Jason!

Kim S.

Had someone come out to give me a quote for a plumbing problem we had. They quoted me over $1000 for a job that cost $200 elsewhere. The guy was pushy about starting immediately. He did end up calling a water damage company to come a look at the damage and they ended up charging thousands just to dry a small area. I wouldn't recommend this company because I felt overcharged and pressured into having them do the work.

Jennifer S.

My garbage disposal clogged the night before and I had to wait until I got off work to call. I called around 4:15pm and Clarence was at my house by 6:30pm! He was so kind and professional. He explained everything he was doing, cleaned up what little mess was made and put everything back under my sink perfectly. I would recommend Rooter Hero to anyone needing plumbing services.

Tess B.

We were so empressed with the service we received. The plumber was such a gentleman Chris and so clean. I will always use them in the future. Im very happy and I have other jobs for them to do. I highly recommend them very professional.

Kimberly L.

Fast service actually came earlier than promised My drain was clogged in kitchen had already had someone else try and fix rooter hero came to the rescue they fixed my drain fast reassembled the sink checked for leaks and made recommendations very friendly no hidden fees Thank you rooter hero you are my new plumbing hero for sure

Timothy L.

Where is the 10 stars button. This is the first plumber in Phoenix that has shown me honesty, compassion, and integrity in my last 20+ years that I have resided in Phoenix. They went out of their way to help me out after I had many companies drop the ball with me. Everything that they said they would do, they did and my sewer line was replaced in record time by a friendly professionals that are licensed, bonded, and insured. Look no further because these are the guys you can trust to get the job done at a fair price and on-time. I will definitely be using them again as their customer service is impeccable.

Michelle L.

This company is nothing but an insurance fraud. They came to my house for clogged bathroom drains, ran a camera and decided that I needed to have my bed removed, the bedroom needed to be jack hammered to get to the clog and they wanted to completely restore my cabinets and three feet of my wall. My floor, tile by the way, never had water on it and it certainly never touched the walls. The water did not even back up enough to come out of my two inch shower floor.
They just wanted to bill the hell out of my homeowner's insurance and were adamant that THEY were the ones that talked to my insurance company, not me. They had a sub-contractor (AZ Packout) come and haul my bed away and they put it in storage. Why not in another room in my house?! The whole experience was very sketchy, so I canceled it the same day 11/9/17. But the sub contractor did not want to return my bed. He wanted me to wait until Monday when he found out that I was not going through with the restoration. After many phone calls and a lot of arguing with AZ Packout, who was trying to charge me $400 to return my bed, Rooter Hero said they would eat the bill for that and my bed was returned to me on Saturday, 11/11/17.
Funny thing is, I had another company come out and I did not even have a clog where they said I do. Complete insurance scam. Make sure you look up their ROC#. When I did, it was suspended.
http://www.azroc.gov/forms/details.asp?license=275291

Y T.

Dan was able to resolve a lot of plumbing issues for us. He is professional and a really good plumber. I had a few major issues and the company was able to find a resolution. Plumbing issues are no fun, but Dan is a trustworthy professional.

Brian D.

Bad service. Work by Danny resulted in flooding of my home and follow up by his supervisor Louis resulted in yet another leak from the valve that was installed due to poor workmanship. Finally had someone named Cody show up at my home without anyone advising that they were coming and demanded that I come home to let them in. Worst service I have ever received from anyone in the service industry and resulted in thousands of dollars of damage to my home. Please do NOT do work with these people.