Romans Rooter

Brandon H.

Roman was very nice and knowledgeable. He unclogged our main sewer line quickly and even showed how the line should look and provide tips on how to prevent a reoccurrence. I was recommended to him via my Home warranty after I had a no call back from another plumber before the memorial day weekend. Which left me with a sewer water covered floor. Thank you for coming out that day to fix the problem in a very timely manner. Very professional.

Nancy B.

This company sent me a Plummer that did not know what he was doing. Replaced an expensive kitchen facet with a cheap plastic one. The problem was not even in the facet because I took to Home Depot to check. He took parts of my facet with him and called me a liar. Left my house without saying he was leaving so I never signed any paper. The whole experience was ULGY. I definitely do not recommend to anybody

Pamela D.

This is the lousiest plumbing company I have ever been in touch with. I usually use another one but they could not accommodate my schedule requirements so I had to look for a different plumber. I called Roman's Rooter and all I got was nothing but wasting my time waiting for a person who never showed. First, this company is anything but fast to respond; it took several hours to reply to my voicemails. When I finally could talk to them they offer an appointment for the following day. Well, I waited for the plumber who I was supposed to meet but he never showed up. If you like waiting for plumbers that miss appointments and do not show up then this company is just for you.

Brilynn D.

We've had two terrible experiences with this company. They are dishonest and rude. They barely look at the problem before making expensive, unnecessary, and unprofessional judgements on your plumbing issues. We've asked our home Warrenty company to ban them from our property. I can't even imagine how many people they have ripped off. Beware of this company and the crap they say. Their charges have been more than TRIPLE what we actually have paid to get the work done correctly in our home-twice.

Mindy C.

I was extremely pleased with the service I received. Roman (the owner) came out and replaced the corroded two way angle stop valve that was needed before the dishwasher could be installed. He even replaced a pipe at no charge! It can't get better than that!

Lady N.

I had the same experience as Ezekiel D. Tried to up-charge me about $850 above what the home warranty was paying (which I assume was not much because it's a pretty straight forward job) claiming code violations. They were not code violations but extras added on to make it worth their while to do the job. That being said, most of the additional items are good ideas to install but claiming they are code violations is a blatant misrepresentation. It's clear they prey on the desperate. I got all the extras installed without using this company and it cost me 1 day without hot water, 1/3 of their price and I didn't get ripped off.

Tsukasa T.

- The plumber had to reschedule after forgetting about my appointment. Wasted about two hours of my time waiting for this guy.

- Shows up the next day, looks at the part, he tells me to call manufacture and get the part through warranty. This conversation took 5 minutes. He took $75 for not solving the problem or even try to solve it.

- He calls to see if he could steal $75 more dollars to install the really easy part.

These guys are simply in business because they are tied to the home warranty company American Home Shield. Probably due to their ability to rake in money from poor customers that don't know better.

Please stay away from this scam.

Connie S.

Once again, another bad experience with a plumber company! First American sent them for an emergent situation, they refused to fix the the plumbing issue as an emergency situation! Bad business practice! Don't hire them! Rude company owner too!!!

Alex G.

If Juan shows up to your home cancel the service. He is very rude and not very customer friendly or service oriented. He showed up on 6/29/16 after waiting three hours from his show up time. I had to call him and give him my address sounded like he wasn't planning on showing up. That should have been a sign and cancel the appointment. This was through my home warranty that I was referred to him. Of course nothing was covered and he said I had to call the vendor to have my shower head replaced and I said you can't call? He said no. I paid him $65 for nothing than he never followed up on any of the other items he was suppose to check with the warranty company. I called him back on 7/6/16 to follow up and he said he hadn't checked with the company that he would get back to me. Never heard from him. On 7/12/16 I called him back and gave him all my information for the 4th time he didn't know what to say and just told me that nothing was covered. I asked him why didn't you call me or were you not going to contact me and let me know I have been waiting. I will be reporting this to the better business bureau to make sure no else gets this kind of service. He should not be in business. So beware if you contact this company.

Ezequiel D.

*Beware* if Juan shows up at your door you will have the worst experience JUST CANCEL HIS SERVICES. He was dragging his feet and seemed uninterested (I asked myself, why did he even come). After he gave me the quote to replace my water heater- In addition to the insurance money he wanted an additional $857.00 for code violations* we went back and forth discussing his violation( which I confirmed were not all violations
, it's just what he required to do the job) long story short he said ""If I don't do it my way I will not do it"". Luckily, I went through a different company, I ended up spending less then half of what he was charging and received outstanding customer service.