Romans Rooter

Michael H R.

The owner or tech came out and charged me to tell me that I don't have a plumbing problem. Toilets keep backing up, showers too. I have been in construction my whole life, I'm not an idiot. He couldn't be bothered to check anything. Total waste of time and he was rude! Do yourself a favor and call ANYONE else. Roman's Rooter is terrible
Wish I could leave negative stars

Art S.

We had our water heater tank replaced by Roman's Rooter. These guys were terrific. They installed our new tank and made sure that it is up-to-date with the new City code requirements. Even though we had to pay extra for the new city code updates because American Home Shield does not cover it, we had no problem with these extra costs as they also keep us safe from future water heater-related liabilities. The owner, Roman, came himself to our first appointment, diagnosed the problem and the installation was done the next day. His sons, Juan, Jr. and Steve, and, the senior plumber, Tony, were efficient and all did a very good job.

I have been with AHS house warranty for a few years and had other plumbers assigned by them, but, Roman's Rooters were the best. Thank you.

Alex I.

Juan was very responsive by call and text. He came next day and unclogged our garbage disposal in about 5 minutes and even showed us how to buy the tool specific to our garbage disposal at home depot so we wouldn't have to spend money in the future. Thanks Juan!

Benny J.

First of all let's talk about his prompt service and attention to detail. This company was contracted by American Home Shield. Came in diagnosed the issue and replaced the garbage disposal same day. Mr Juan was friendly and very responsible about troubleshooting the job and correcting it with no inconvenience. I have just met our Plumber from here on out!!!Thank you Sir!!!!!!

Maria P.

STAY AWAY FROM THIS BUSINESS!! First off their way of handling clients call super unprofessional!! Then was scheduled to come and never came out and then lied about coming and nobody being home!!

Cms S.

The owner of this company just came out to "" fix"" a clogged toilet in my masterbedroom after waiting two weeks to set up an appointment . He came here asked for a plunger and started plunging my toilet saying it works. Then he stuck a whole roll of toilet paper down my toilet two times just to back it up again. And all he said was just keep plunging your toilet when this happens. This was his solution. He came thru a warranty company and he didn't want to snake my toilet because he said he wouldn't get paid to do it which was not true. Worst service ever. I hate to submit reviews like this but this guy was a joke. Do not have him come to your home.

Alejandro C.

Do not use this guy. Had a repair appointment for a broken pipe set up 3 days in advance. On the day of the appointment he called my wife's number before coming. She was driving so she didn't answer. He didn't come because she didn't answer!!! And then proceeded to say ( even though it was 20 minutes past the time he was supposed to be here ) that he couldn't come out for 5 more days! He didn't even care honestly. I wouldn't go through the trouble of leaving a bad review if I didn't think this guy even cared about costumers. Absolutely terrible costumer service and cannot encourage you more to look elsewhere

Evan S.

Just had them at our house through ACH. The tech Jaun Roman was literally the rudest person I have ever met. Save the machismo buddy. Literally at the end told me to sign the paperwork or don't said he didn't care cause he gets paid regardless. Just the type of guy that should be going into homes. Also, after reading it does seem Jaun is just jerk.

Shontelle C.

I was sent this company from through my home warranty company American Home Sheild.. I sent this request in NOV.. they were suppose to call. .... It is now Dec, and they are just getting here after I CALLED THEM! They just showed up and told me it would cost $250 and that it was not covered by my home warranty... Well I CALLED AND IT IS!!! KEEP AWAY FROM THIS company!!!

Tanya S.

Really disappointed. Had this company out twice to fix my toilet and it's still not functioning properly. They were scheduled to come out a third time and called me at the last minute and asked me to remove the cabinet that was around the toilet and secured to the wall. The cabinet is bolted to the wall and quite high above the toilet and is not easily removed. The repair person who had previously came out knew that the cabinet was there. My service call was from 11am to 3pm and they called me almost 2:30pm and asked me to remove the cabinet. SERIOUSLY??? The service call had been placed days before but I'm called at the last minute to take down a cabinet bolted to the wall? Not professional AT ALL. Not to mention I had taken down a previous cabinet when the issue first happened and only put up a new one because I thought the toilet was fixed.