Robison Plumbing Service

Shani A.

We installed a new hot water heater and it didn't work
..after being given stupid advice by someone else we called Robinson (according to tag on old hot water heater they had replaced elements back in 2009)
They made it out a am day...quickly diagnosed the issue and had part on hand to fix the issue. He stayed until we had hot water. We just copied the old installation so there were a few things that need to done to bring this installation to code...he pointed out the issues and gave us a bid on bringing the installation to code. Thank you Steven for the great service.

Brent B.

Tim is awesome! Had a crisis and he came out at 8 pm (30 min after we called).. saved us a bunch of money, got our toilet and shower back and working...love these guys. Great company. Request Tim if he's available, great guy, great plumber...you'll be glad you did.

T A.

Good work but very very costly $1000,00 for 5 hours of work!!! I did supply the material, for that reason 3 strars.

Edward D.

First time customer. We accidentally flushed a brush down the toilet, and we could not get it out. Called them, and within 1 hour someone was at our door ready to work. Fair price, available 24/7 for emergencies, and they do not charge overtime. Within 1 hour of working they found the brush, unfortunately had to remove the toilet, but it has to work with 3 kids in the house, so very happy at their prompt and professional service! They will be the first people we call should we have a plumbing issue the next time around. Do not hesitate to contact them.

John O.

This company is the worse I have ever dealt with during my home ownership. They were rude, disrespectful of the issue I was having and gave a quote that was outrageous for the work needed. My home flooded during one of the severe storms this winter and I requested them to come out and identify the problem. They figured it was an issue with the downspout. They came out and said they could re-route it away from the home as a temporary fix and prevent further flooding into the home. The quote for 15 feet of piping and a 90 degree elbow away from the house was $389. Are you kidding me? This can be purchased at a DIY store for less than $50. The install would take them less than 20 minutes, so where is the cost coming from. They said labor was two hours. Scam artists. HIGHLY RECOMMEND ANYONE ELSE!

Fabienne M.

I called Sunday morning with a major leak in my shower - they were very friendly on the phone (and NO HOLD!!) - scheduled me for that afternoon 12p-3 and said would call to give me a closer ETA - told me no cost estimate. They called me back right around 1130am to advise Anthony was on his way! He arrived right around 1215p or so and took care of the problem! great customer service.
I asked my contractor to reach out to them to get a bigger job done! hope it works out as I was so pleased.
Thank you

D D.

We were offered a free inspection and we appreciated the offer. The guy from Robinson plumbing was named Randy, and 24 hours after his inspection most of everything he touched started to leak . Really?! What a coincidence. I don't think so!! He must have thought I was easy pickings

Christopher P.

I recently purchased a house in Bremerton, and needed to upgrade the plumbing. Robinson seemed to have a good rep, so we used them.
I am an active duty military member and was leaving, but I was assured the job would be done in a weeks time, before I left, and my pregnant wife would be able to live in the house.
After they pushed their start time back twice, I had to leave and my wife was stuck in a friends apartment.
They showed up for 2 days, and then stopped because they needed a sheet rocker to continue. It would have been nice if they had told us this in the beginning.
When they came back to our house, the plumber that had started the job quit was fired, and we had to start with a new plumber.
A job that was supposed to take a week took a month and a half. After my wife asked for a price break due to the complications we faced, they refused saying the price was too low to do anything.
When a company brushes off a military member and his pregnant wife in a military town, I cant ever be give them a good review,
The job was done, and we have clean water. The service was poor.They left quite a mess on the side of my house, including old pipes all over my back yard. I was not satisfied.

Todd S.

We were misled by this company, one of their techs (Todd) came by did some smooth talking and ended up putting in lower end faucets which perform poorly at best. He charged us $433.00 to change out a shower assembly. Highly recommend to anyone reading this to not go with this company, over priced and full of pure American greed BS.

David E.

I called Robison for an estimate to repair a shower mixing valve. Although they arrived as agreed After dismantling the shower controls the technician proceeded to describe in detail all of the components and what was malfunctioning, pointing out he would have to rebuild the valve. For this repair, the price would be just south of $500. This did not seem an acceptable price for this work and I chose to get additional bids. The next person to review the job completed it during an initial service call by replacing the mixing cartridge (available from the manufacturer at no charge, or about $60 to the after market) and $125 service call, the same component Robison would rebuild piece by piece. Is Robison expensive? I think so, and it had better be an emergency and you have your wallet out before you call them.