Rivers Plumbing, Heating And Air

Foos G.

Steve was an incredible help on the weekend after New Years. As luck always seems to have it, we had a sink backup on late Friday afternoon. Instead of going directly to voicemail, it was wonderful to get Steve on the phone. He spent several calls trying to diagnose and make suggestions that unfortunately were futile. So he eventually agreed to come help us in person, on Sunday, just hours before his 49er game!
I highly recommend him!

Joe H.

Had a bad shower valve that wouldn't turn off. Had to turn off the main water. Rivers came out right away. they had the right parts needed, fixed in no time. very friendly worker, even put a towel in the tub to protect it. this is the second time we have used them. had a loud noise in the furnace, and two different company's wanted to replace the furnace. Steve at Rivers came and made a repair, and it works great, and the noise is gone. Great company, will refer Rivers to anyone who ask.

Randall B.

Rivers Plumbing has done most of our plumbing work the last several years. Steve, who has done most of the work when we have used this company, is knowledgeable and efficient. He arrives on time, or in the one case that I can remember where that was not practical, called in advance to notify me of the delay. The prices charged have been reasonable. We have never had a problem with the work after it is completed. Steve is honest, and as far as we know, has never recommended unnecessary work. He even told me, in one case, what I could do myself which would avoid future plumbing visits for the same problem. He has earned our trust.

Laura M.

I was so nervous to have a plumber come out, because I've had bad contractor after bad contractor in our fixer upper house. STEVE WAS A PLUMBING ANGEL!! he was not only incredibly kind and knowledgeable, and found solutions that mostly allowed us to do simple fixes and SAVE A LOT OF MONEY! He even fixed an extra little annoyance and found a very inexpensive yet holistic solution to an annoyance that had been bothering us for a year... if only I had known and called earlier! In addition, he was great with our dogs, even with our nippy little guy! I highly recommend Rivers & Steve!

Donna R.

I definitely recommend Rivers Plumbing, Heating and Air to others. Our air conditioning went out in a heat wave, and I was desperate to get some relief from the heat. I called three other companies and was told I would need to wait a week for an appointment. I called Rivers and they were able to get to my house the next day, even though it was a Saturday. They did not charge me an additional charge for Saturday service, which the other three companies did. Steve came to my house and was able to diagnose and treat the problem that day, except for an item that needed to be ordered. The staff called me the following Monday to schedule the additional work. They were extremely courteous and friendly. The work was performed and finally, I had relief from the heat. Thank you

L D.

Just had Steve and Joel in our home installing a Train Heating and A/C unit. They did a great job, showed us the problems with our current set up, and were very sensitive to what we wanted in our new system. They were efficient and clean, respectful of our dogs, our grand daughter and our time. They were in our home three days and did an excellent job. We had used Rivers before to do small repairs on our heater and A/C, I'm hoping with this new system we won't need to use them for that purpose I would recommend them w/o hesitation.

Kim B.

We have had Rivers come out for a couple of issues.

They have done preseason updates on our heater. When the motor went out after 12 years, Steve came to check it out. He was able to replace the motor and other parts which had also given up the ghost. The heater was like new and about 1/4 the cost of a new heater. He came at the end of a busy day and stayed until 8.

We have had them come out for drain issues. They come when the promise and clean up after they are done.

We would highly recommend Rivers for plumbing issues and will call them if we have future needs.

Leisa G.

I can't say enough about Rivers! From the initial phone scheduling to the finished product. Steve & Co have been our go-to's for anything plumbing, heating or AC related for years. They will provide whatever best suits your needs, whether it be a temporary fix (because a big project may not be your the current budget) or an entire replacement (and still their prices are competitive and reasonable). We do not even waste our time contacting anyone else for service or quotes.

Lori B.

BAD BUSINESS. Valley Plumbing is the company we usually use and we made the very costly mistake of going with this company. Our tenants had a garbage disposal problem and when the tech from Rivers Plumbing came out, the disposal was merely jammed and so it just needed resetting as they often do. Our tenants verified the tech was there 5 or so minutes and we got a ridiculous bill of $200. And to add insult to injury, when we attempted to negotiate the bill, we got a lecture on Workman's Comp expense for businesses in CA!! We will never do business with Rivers Plumbing again. We learned out lesson. Stick with the sure thing that you know.

Sue B.

Thank goodness for Steve Rivers! We discovered a leak in the water main under our house that had apparently been going on for quite some time. The area was accessible by only the tiniest of crawl spaces yet Steve was able to get in there and replace the damaged section of pipe. He had to work in wet cold mud but got the job done quickly with aid of his helper, and they left not a drop of mud in the house. They were totally professional and worked together to get the job done as quickly as possible. We'll certainly call them again next time we need help with plumbing problems.