Rivers Plumbing, Heating And Air

Laura M.

I was so nervous to have a plumber come out, because I've had bad contractor after bad contractor in our fixer upper house. STEVE WAS A PLUMBING ANGEL!! he was not only incredibly kind and knowledgeable, and found solutions that mostly allowed us to do simple fixes and SAVE A LOT OF MONEY! He even fixed an extra little annoyance and found a very inexpensive yet holistic solution to an annoyance that had been bothering us for a year... if only I had known and called earlier! In addition, he was great with our dogs, even with our nippy little guy! I highly recommend Rivers & Steve!

Donna R.

I definitely recommend Rivers Plumbing, Heating and Air to others. Our air conditioning went out in a heat wave, and I was desperate to get some relief from the heat. I called three other companies and was told I would need to wait a week for an appointment. I called Rivers and they were able to get to my house the next day, even though it was a Saturday. They did not charge me an additional charge for Saturday service, which the other three companies did. Steve came to my house and was able to diagnose and treat the problem that day, except for an item that needed to be ordered. The staff called me the following Monday to schedule the additional work. They were extremely courteous and friendly. The work was performed and finally, I had relief from the heat. Thank you

L D.

Just had Steve and Joel in our home installing a Train Heating and A/C unit. They did a great job, showed us the problems with our current set up, and were very sensitive to what we wanted in our new system. They were efficient and clean, respectful of our dogs, our grand daughter and our time. They were in our home three days and did an excellent job. We had used Rivers before to do small repairs on our heater and A/C, I'm hoping with this new system we won't need to use them for that purpose I would recommend them w/o hesitation.

Kim B.

We have had Rivers come out for a couple of issues.

They have done preseason updates on our heater. When the motor went out after 12 years, Steve came to check it out. He was able to replace the motor and other parts which had also given up the ghost. The heater was like new and about 1/4 the cost of a new heater. He came at the end of a busy day and stayed until 8.

We have had them come out for drain issues. They come when the promise and clean up after they are done.

We would highly recommend Rivers for plumbing issues and will call them if we have future needs.

Leisa G.

I can't say enough about Rivers! From the initial phone scheduling to the finished product. Steve & Co have been our go-to's for anything plumbing, heating or AC related for years. They will provide whatever best suits your needs, whether it be a temporary fix (because a big project may not be your the current budget) or an entire replacement (and still their prices are competitive and reasonable). We do not even waste our time contacting anyone else for service or quotes.

Lori B.

BAD BUSINESS. Valley Plumbing is the company we usually use and we made the very costly mistake of going with this company. Our tenants had a garbage disposal problem and when the tech from Rivers Plumbing came out, the disposal was merely jammed and so it just needed resetting as they often do. Our tenants verified the tech was there 5 or so minutes and we got a ridiculous bill of $200. And to add insult to injury, when we attempted to negotiate the bill, we got a lecture on Workman's Comp expense for businesses in CA!! We will never do business with Rivers Plumbing again. We learned out lesson. Stick with the sure thing that you know.

Sue B.

Thank goodness for Steve Rivers! We discovered a leak in the water main under our house that had apparently been going on for quite some time. The area was accessible by only the tiniest of crawl spaces yet Steve was able to get in there and replace the damaged section of pipe. He had to work in wet cold mud but got the job done quickly with aid of his helper, and they left not a drop of mud in the house. They were totally professional and worked together to get the job done as quickly as possible. We'll certainly call them again next time we need help with plumbing problems.

Craig B.

Our air conditioning unit quit blowing cold air late one evening during a heatwave. I called Rivers the next morning and scheduled the next available appointment which was a day and a half away. My wife and I were pleasantly surprised to receive a call later that same day asking if it would be okay if one of their a/c experts came by in about an hour. When he arrived he was courteous and very knowledgeable. Quickly diagnosing the problem, he replaced a failed part with a new one (which he had on his truck) and our a/c worked like new!

Excellent service, follow through, and a very fair price. Good old-fashioned service!!

Josh V.

My house was a scorching 88 degrees and something needed to be done. I called rivers plumbing and AC and they made it out the next day. The actual business owner came himself and fixed my problem within a half hour at a very respectable cost. Unfortunately, my dog ate the wires the following day and I found myself in the same situation as the day before. I called Steve and sure enough he came over, at 7pm, and fixed my issue for free. EXCELLENT customer service with affordable work. Thank you Steve for all your help, especially on short notice. I will recommend ALL my friends and family to Rivers plumbing and AC from here on out. 5 stars without a doubt.

Tati P.

Couple days ago they replaced our water heater, and after that both I and my husband noticed gas smell. We checked with soap and saw a leak, so they came and that this time when they were checking it seemed like there is no leak. He says everything is OK, but I can replace the pipe where you think the leak was, if you pay for that ($50 or something). This kind of thing should be included in the warranty, I believe. I'm not happy at all.